[Full-Time, Remote from Anywhere] Payment Accuracy Coordination of Benefits Specialist, Cotiviti

https://careers-cotiviti.icims.com/jobs/21592/job

Full-time, remote clerical position at a healthcare infrastructure/patient services company.

Pay: $20.50 to $23.75/hr
Benefits: Medical, Dental, Vision, Disability, Life insurance; 401(k); paid family leave; 9 paid holidays per yr; 17-27 days of PTO per yr

Duties
Use Centers for Medicare and Medicaid Services (CMS) and National Association of Insurance Commissioners (NAIC) guidelines to accurately determine liability order; Use audit tools to conduct thorough member investigations; Create detail-oriented, accurate notes throughout the member investigation; Review concept and claim identifications for the client; Prepare and evaluate responses to client disputes; Identify and solve problems by classifying errors and overpayments for our healthcare clients; Identify opportunities for improvement in reporting and streamlining research processes; Assure confidentiality and security of all data, including HIPAA compliance

Physical Demands & Working Conditions
Remaining in a stationary position, often standing or sitting for prolonged periods; Repeating motions that may include the wrists, hands, and/or fingers; Must be able to provide a dedicated, secure work area; Must be able to provide own high-speed internet access/connectivity and office setup/maintenance

Qualifications
Education & Related Work Experience: High School Diploma (Required);
Bachelor’s degree (Preferred); AND/OR a minimum of one (1) year of related experience in healthcare; Healthcare industry experience, including knowledge of Coordination of Benefits (Preferred)
License or Certification: None
Other Qualifications/Requirements: Basic understanding of the healthcare industry; Proven track record of delivering results; Ability to analyze large volumes of data, identify trends, discrepancies, and anomalies; Attention to detail; Strong critical thinking skills; Ability to assess complex situations, identify key issues, and propose practical solutions; Able to approach challenges methodically and strategically; Able to make informed decisions based on available data, regulations, and standards; Able to weigh options and make organized, compliant recommendations; Understanding of auditing standards, regulations, and industry best practices; Ability to recognize when something is wrong or needs further investigation; Initiative to probe deeper to uncover issues

What I Did Today

First we started by researching Delta Dental, the insurance company that we will have mock interviews with next Thursday. I think I feel comfortable with my understanding of the company so far, so that will help me feel prepared. Next I worked on my interview questions some more. Some of my responses were a bit short, so I thought of new details I could add. Lastly, I watched the video of my interview from last week. I think I can improve on adding more to my answers, especially the “Where do you see yourself in 5 years” one. Lastly, we practiced some interview questions where I got a better idea of what I could add to my answers.

What I did today

Today was just me and Angelica which was weird (I miss Lars and Antonio) but also nice because then we got a chance to have more personalized support.

First off we did some research on Delta Dental, the company that we’ll be mock interviewing with next Thursday. Then I worked on filling a few holes on my Interview Q&A.

Lastly, we did interview practice. We watched our recorded interviews from last week and while I hated to hear myself speak I felt like I got some good information: my posture and eye contact was good but I think I need to work on being more confidant, faster, and using less “uhs.” Then we did some interview questions as a group. Which gave me some great ideas. And it was great to see Angelica putting herself out there and trying. Just like me she still needs to polish and work on her answers but I feel like she has a good foundation. I’m looking forward to seeing how she improves in the coming weeks.

[Full-Time or Part-Time, On-Site in San Francisco] Veterinary Client Service Rep/Receptionist, SF Pet Hospital

https://www.simplyhired.com/job/jFfM2jzUvzVcxEOYqXM5nzGiPu-U0SjWYnbfOa5sZx7hSy0f3MGwNA

Full-time or part-time (20 to 40 hrs/wk), in-person receptionist position at a pet hospital in the Fillmore in SF

Pay: $21-27/hr
Benefits: Employee discount; Paid time off; Uniform allowance

Duties
Client Communication (Greet pet owners and pets, answer multi-line phones, respond to emails, guide clients to exam rooms); Scheduling (Book/reschedule/confirm appointments, follow-up or reminder calls); Administrative/Financial duties (Prep invoices, explain fees, process payments, manage patient medical records); Team Coordination (Act as the hub between pet owners and the veterinary medical team under emotional or high-stress conditions)

Physical demands
None listed; Typical front desk receptionist duties with some movement around the office

Qualifications
Education: None
Related Work Experience: None required; 1 yr in customer service and/or veterinary healthcare preferred
License or Certification: None
Other Qualifications/Requirements: Excellent communication skills; Intermediate to advanced computer skills; Detail-oriented; Solutions-oriented; Enjoys teamwork, helping customers, and working around animals; Self-starter; Strong desire to learn on the job and overcome new challenges daily.

What I did today

Today, my main responsibility as an administrative associate was to research and post new job and volunteer opportunities on our site. I started by exploring platforms like Monster, Idealist, and SimplyHired, where I successfully identified and published three strong listings. Additionally, I began entering new outreach information into our tracking spreadsheet to keep our records organized. The goal of my work was to maintain accurate resources and support our team’s ongoing operational workflow.

In-person, Full-time / Hourly ($23.00 – $25.00/hour): Administrative Assistant, Ascend, Fairfield, CA

Administrative Assistant

Full-time, on-site administrative assistant/coordinator position supporting the Property team at Ascend in Fairfield, CA. Duties include managing high-volume applicant processing, assisting with application completion and compliance audits, entering data into Yardi, preparing reports, processing rent payments, coordinating work orders, and handling general front office tasks. They are looking for detail-oriented, bilingual candidates with strong customer service and computer skills (Word, Outlook, Excel, and Yardi experience)

On-site (Richmond, CA), Volunteer / Minimum 4-hour shift per week (3-month commitment): Admin Volunteer, The Milo Foundation, Richmond, CA

Admin Volunteer

Recurring on-site administrative volunteer position with The Milo Foundation in Richmond, CA. Duties include greeting visitors, answering phones and routine messages, supporting adoption and foster workflows, entering data into Shelterluv, maintaining animal records, organizing documents, and helping keep the front desk running smoothly. They are looking for reliable, organized, and compassionate volunteers who enjoy organization, communication, and supporting animal rescue operations behind the scenes.

On-site (Oakland, CA), Volunteer / Recurring Sundays (8:30 AM – 12:30 PM): Urban Garden Project Volunteer, Farms to Grow, Inc., Oakland, CA (5316 Telegraph Ave)

Urban Garden Project Volunteer, Farms to Grow

Recurring on-site volunteer opportunity with Farms to Grow, Inc. in Oakland, CA, taking place every Sunday morning. Duties include assisting in growing food for the Bay Area, learning from a Master Gardener about cover crops, seed planting vs. transplanting, and setting up irrigation lines. They are looking for community-minded volunteers (ages 18+) who are ready to learn, get their hands dirty, and support local urban agriculture and food security initiatives.

Customer Service Representative – Front Desk (FT)

San Carlos Flight Center is looking for a full-time, in-person Customer Service Representative for its front desk in San Carlos. You will answer incoming phone calls, dispatch flights, check in and invoice flights, track flight hours, welcome and sign up new members, and handle general office work. The role suits a highly organized, self-motivated person with good Google Workspace skills and a professional manner; aviation experience is a plus but not required. The schedule is Monday through Friday, 8:30 in the morning to 5:00 in the afternoon, five days a week, at $25.00 per hour. The company offers a Kaiser contribution, a 401(k) plan, paid vacation, and flight training discounts. via CTP Skill Center.