I met with Alison Perez at CSR with Mechanics Bank; she offered valuable feedback after a mock interview. Alison complimented my professionalism and said that I came across as strong and confident. She mentioned that my leadership and passion came across – a shared and area for improvement: some interviewers like well-rounded answers while others want very concise answers that are very structured and direct. She liked the balance of the serious and light conversation we had and the honesty of my answers. She noticed that I have a strong background in terms of experience and education. I also met with Jerry Torres, a BSL (Banking Service Lead) with the Kings City branch. He’s been with Mechanics Bank for 14 years. He mentioned that I have a solid professional background and said I interviewed very well – he said “amazing” – and that he could see me as a Branch Manager 🙂
What I did Today
One more day left of my internship. Today was a pretty good day — I even got a better typing score than I did yesterday, which felt great. After posting a job listing, I had some extra time and found a useful link on Mastodon that I shared in the social media chat.
I also finished the email outreach project, and Carrie had me go back to finding IT jobs near Rohnert Park. I haven’t done that in a while, so it was nice getting back into it and knowing it could help a student or recent grad looking for opportunities in that area.
I keep telling myself: I can do this. I can finish strong. Just one more day. At the same time, it’s kind of sad knowing tomorrow is my last day of the internship. It’s been a meaningful experience, and I’m definitely going to miss it.
Field/Inhouse IT Support Technician dmi Networking Santa Rosa, CA Full-Time
We are a locally owned IT company in Santa Rosa seeking an experienced Field/Onsite Support Technician to join our team. This role supports clients both onsite and remotely, providing technical assistance with Windows systems, servers, networking, and business applications.
Key Responsibilities
- Provide onsite, remote, and phone-based end-user support
- Install, configure, and troubleshoot hardware and software
- Support servers, PCs, networking, and software integration
- Maintain documentation and tickets in AutoTask
- Configure network users and assist with IT projects
- Research and recommend new technologies
- Minimum 2 years of IT support experience or equivalent education( NOT REQUIRED)
- Experience with Windows 7+, Microsoft Server OS, and Office 365 administration
- Strong troubleshooting and remote support skills
- Experience with cable running and termination
- Excellent customer service and communication skills
- Ability to independently manage issues through resolution
- Clean DMV record
Preferred Qualifications
- Knowledge of LAN/WAN technologies, routers, switches, VPNs, DHCP, DNS, NAT, and subnetting
- Experience with macOS and Chrome OS
- Familiarity with Active Directory, domains, and server migrations
- MSP or multi-tenant support experience
Work Environment
- Inclusive, LGBTQ+ friendly workplace
- Casual dress code
- Dog-friendly office
- Complimentary coffee and snacks provided daily
Information Systems Director County Of Sonoma Santa Rosa, CA Full-Time
The County of Sonoma is seeking an experienced and innovative Information Systems Director to lead its countywide technology strategy and operations. Reporting directly to the County Executive, this executive leadership role oversees the Information Systems Department, including a leadership team of five senior managers and a $62.9 million budget.
The Director will guide IT governance, strategic planning, and enterprise technology initiatives across a large and complex organization. Key priorities include improving efficiency through system and service consolidation, strengthening cross-department collaboration, and delivering modern, customer-focused technology solutions that support County operations and community services.
The ideal candidate combines strong technical expertise with collaborative leadership skills, the ability to build consensus, and experience leading large-scale organizational and technology transformation initiatives.
Key Details
- Location: Sonoma County, California
- Application Deadline: May 25
- Interview Dates: July 1–2 (in person)
- Budget Responsibility: $62.9 million
- Leadership Oversight: Assistant Director and four division directors
Apply Here:
WBCP Application Page
Job Board:
WBCP Job Board
Recruiter Contact:
Lauren Gerson-Greene
[email protected]
541-664-0376
866-929-9227
SFO IT Service Specialist Boston Consulting Group San Francisco, CA Full-Time
Boston Consulting Group is hiring an IT Service Specialist to support office staff and consulting teams with day-to-day technology needs. The role focuses on technical support, device setup and maintenance, troubleshooting, customer service, and ensuring reliable IT operations in a fast-paced consulting environment.
Key Responsibilities
- Provide technical support for laptops, desktops, smartphones, conferencing systems, and office technology
- Set up, configure, image, and maintain computers and software
- Troubleshoot Windows, Office Suite, VPN, and network connectivity issues
- Manage IT inventory, hardware repairs, and vendor coordination
- Support meetings, events, and video conferencing systems
- Track and document issues through ServiceNow
- Collaborate with local and global IT teams on projects and upgrades
- Maintain security, reliability, and efficiency of office technology
- Strong customer service and communication skills
- Team-oriented, organized, and proactive
- Comfortable working independently and under pressure
- Detail-oriented with good problem-solving abilities
- Interested in continuous learning and IT development
Requirements
- Bachelor’s degree preferred
- 2+ years in a similar IT support role
- Experience with:
- Windows 10
- Microsoft Office (Outlook, Excel, Word, PowerPoint)
- VPN/network troubleshooting
- PC/laptop hardware and software
- Mobile devices and basic networking/server administration
This position is ideal for someone who enjoys hands-on IT support, working directly with users, and contributing to a collaborative professional environment.
Technical Support Specialist Novara Remote Full-Time
Novara is seeking a customer-focused Technical Support Specialist to serve as the first point of contact for support inquiries across phone, email, chat, and ticketing systems. In this role, you will troubleshoot technical issues, guide customers through solutions, document cases thoroughly, and escalate more complex problems when needed. You’ll work closely with internal teams to ensure timely resolutions while delivering a positive customer experience.
Key responsibilities include managing inbound support requests, resolving basic to moderately complex software issues, maintaining accurate documentation, contributing to knowledge base resources, and supporting continuous improvement initiatives. Success in this role requires strong communication skills, attention to detail, problem-solving ability, and a proactive, customer-first mindset.
Qualifications include 0–2 years of experience in customer or technical support, strong organizational and multitasking skills, and the ability to quickly learn new technologies. Preferred experience includes SaaS support environments, ticketing systems, and familiarity with APIs, SSO, or SFTP concepts.
This role is ideal for someone who enjoys helping customers, solving technical problems, and contributing to a collaborative support team focused on safety and operational excellence.
Client Experience Coordinator Acquisition.com Remote Full-Time
The Client Experience Coordinator supports the Client Growth team by managing all non-advisory and operational client tasks, enabling advisors to focus on client success, retention, and growth. This semi-client-facing role oversees scheduling, logistics, CRM management, and pre-work coordination throughout the client journey while ensuring a seamless, professional client experience across email, phone, and SMS communication.
- Coordinate and manage scheduling for Discovery Calls, Welcome Calls, and account management sessions
- Oversee CGA calendars, including confirmations, rescheduling, follow-ups, and availability management
- Track client intake forms, pre-work, and required documentation; flag at-risk or unresponsive clients in HubSpot
- Maintain accurate CRM records, log interactions, update client statuses, and monitor workflow pipelines
- Support post-call follow-ups, escalation processes, and re-engagement logistics
- Deliver responsive, detail-oriented communication that reflects a high standard of professionalism
Qualifications:
- Exceptional written and verbal communication skills
- Strong organizational and multitasking abilities in high-volume environments
- Experience with HubSpot or similar CRM systems
- High attention to detail and accuracy
- Strong judgment in identifying and escalating client concerns appropriately
Dental Front Office Endodontic Specialty Office Pinole, CA Full-Time
We are seeking a full-time Patient Care Coordinator for our endodontic dental offices in Pinole, Orinda, and Walnut Creek. The ideal candidate is friendly, organized, professional, and dedicated to providing excellent patient care and customer service.
Responsibilities include welcoming patients, answering phones, scheduling and confirming appointments, coordinating patient flow, preparing electronic patient charts, verifying insurance, discussing treatment estimates and financial options, maintaining records, and handling administrative tasks such as correspondence and office supply inventory.
Requirements:
- Excellent phone and communication skills
- Strong organizational and multitasking abilities
- Professional and friendly demeanor
- Experience in dental or medical office administration preferred
- Knowledge of insurance verification and patient scheduling is a plus
What I learned today
Met with Devin and Carrie for a “check-in” that was encouraging; it was great to know the employment services will happen every week. We also reviewed my class performance to date. I shared some observations on my own job search. We discussed the value of exercising accommodations and wellness, applying to part-time positions that are a good fit with my experience and interest in leadership roles. We also touched on the importance of considering timing in conversations with employers re: timing for the request for accommodations.
WHAT I DID TODAY
Typing practice. I worked on my Portfolio. Mike edited my photo for LinkedIn, and I uploaded it, and it turned out great!! I checked in with Devin and Carrie and discussed my performance so far and future goals. I also practiced on Google SheetBoss.