Today we started with typing practice. Then we moved onto practicing writing emails to customers of the fake Power of Wellness! Gym. This was followed up on some practice customer service scenarios where one person played the customer and the other the employee. For playing the employee we did one run through where we were terrible and the other where we were actually good. It’s pretty crazy how much easier (and more fun) it is to be bad. But of course, as the video we watched at the end of class, in customer service it’s much better to think What’s in it for Others (WIFO) than What’s in it for Me (WIFM).
What I did today post
10 27 2026
Today we did touch typing for 15 mins. Then we reviewed the independent challenge Google Sheets part, and it made a lot more sense after we went over it. Then we worked independently on the responses to the Power of Wellness assignment. After that, we watched a video on a TED Talk. Also, Jose and I were able to finish recording the profilo project slides and I’m glad to just enjoy the rest of the week.
What I Did Today
October 27, 2026: Today, I did a 3-minute typing test, worked on written customer responses, and roleplayed with my classmates as a customer and an employee, acting out good customer service versus bad customer service. The “bad” roleplaying was quite amusing, and it reminded me of a few similar funny scenes from SpongeBob SquarePants. Most notably, when Squidward shouted, “Well, this one’s on the HOUSE!” before slamming the pizza box in the customer’s face.
What I did today
Today, my main responsibility as an administrative associate was to research and publish new job opportunities on our site. I started by exploring platforms like SimplyHired, Monster, and Dice, where I successfully identified and posted three strong job listings. Additionally, I drafted five sponsor emails provided by my supervisor, but noted that three contacts were missing email addresses and plan to research new addresses to resend them tomorrow. The goal of my efforts was to maintain accurate resources and support our team’s external communications.
Concierge, Part Time
Clearwater at Sonoma Hills seeks a part-time concierge for its senior living community in Rohnert Park, CA, paying $18-19 per hour. Shifts are 7am-3pm or 3pm-11pm. As the first point of contact, the concierge greets visitors and residents, answers and transfers calls, relays messages, sorts mail, and supports departments and resident requests. A high school diploma or GED is required, and about one year of senior living or hospitality experience is preferred but not required.
Virtual Assistant, Part-Time Contractor
National Legal Aid & Defender Association (NLADA) is looking for a part-time contractor virtual assistant to support its executive leadership. This fully remote role is about 20 hours per week, and pay is $25-30 per hour. Duties include calendar and meeting logistics, preparing executive documents and presentations, tracking action items and deadlines, coordinating invoices and expenses, and keeping digital files organized. Candidates should have proven executive-level administrative support experience, preferably in a nonprofit, strong Microsoft Office and Zoom skills, and their own professional computer setup. Eastern time zone hours are highly preferred.
On-site, Volunteer / Part-Time: American Cancer Society Discovery Shop, Napa. Volunteers Needed, American Cancer Society Discovery Shop Napa, Napa, CA (1380 Trancas St)
Volunteer: American Cancer Society
On-site, recurring volunteer position (asking for 2 days per week, flexible 4-hour shifts across weekdays and weekends) supporting the American Cancer Society Discovery Shop in Napa, CA. Duties include merchandising, interacting with customers, operating the cash register, processing donations, organizing storage, and assisting with special events. They are looking for customer service-oriented volunteers of all backgrounds, including teens and seniors, who want to support cancer research and community health.
In-person, Full-time / Annual ($55,582.94 – $68,241.11/year): Accounting Clerk I, County of Solano (Sheriff’s Office), Fairfield, CA
Full-time, on-site entry-level accounting clerk position with the County of Solano performing bookkeeping, financial record-keeping, and statistical tasks in Fairfield, CA. Duties include processing financial transactions, maintaining accounts, reviewing documents for accuracy, and providing general accounting support. They are looking for detail-oriented candidates with basic spreadsheet skills and a foundation in financial record maintenance.
In-person, Temporary / Part-Time / Hourly ($30.50 – $37.08/hour): ACCOUNTING ASSISTANT (TEMPORARY/PART-TIME), City of El Cerrito, San Pablo, CA (Assignment in El Cerrito / San Pablo area)
Temporary, part-time accounting assistant position ($30.50 – $37.08/hour, approx. 25–30 hours per week through April 2027) providing financial and administrative support for the City of El Cerrito’s Finance Department. Duties include entering and processing accounts payable and receivable transactions, reviewing invoices, performing data entry, filing, scanning, and assisting the Senior Accountant with record-keeping and reconciliations. They are looking for detail-oriented, organized candidates with basic computer proficiency and a background in clerical or administrative support.
IT Helpdesk Technician – FT – Burlingame
https://www.dice.com/job-detail/8a5d3d63-1f94-4c9a-adeb-730b4d2bd1e6
Seeking a hands-on IT Support Specialist to serve as the primary point of contact for employee technical requests, delivering friendly Tier 1 and Tier 2 assistance across Windows, Linux, and cloud environments. In this role, you will troubleshoot hardware, software, networking, and account issues while managing the employee onboarding/offboarding lifecycle and hardware provisioning. Additionally, you will own the IT ticket queue and asset inventory, author knowledge base documentation, and assist with endpoint management and basic automation using PowerShell and Bash to streamline overall IT service delivery.