In the first hour I did 15 minutes of typing, hitting my 60wpm goal on two 5 minute tests, and then added a few CS jobs to the CTP website. In hours two and three I worked on teh workstation project, did some cool new linux stuff and met with Jose and tested out the new text to speech program that I found. Looks like it will work.
Customer Service Agent, Full Time, In Person, Fiesta Auto Insurance, San Rafael, CA.
As a Customer Service Agent, delivers excellent customer service by assisting customers with payments in person and over the phone while managing a high volume of inbound and outbound calls. Meets with potential clients to assess insurance needs and educate them on available products and coverage options. Manages company leads, generates new business opportunities, and maintains strong relationships with existing customers to encourage repeat business. Demonstrates strong multitasking abilities and time management skills to meet deadlines and support overall customer satisfaction and sales growth.
Listed pay is $50,000 to $125,000 a year.
Link: https://www.indeed.com/viewjob?jk=1f2328b1b5d0be9f&from=shareddesktop_copy
Client Support Specialist, Full Time, Remote within the greater Sacramento, CA. Area.
As a Client Support Specialist, provides high-quality customer support by handling inbound calls and responding to client inquiries related to financial products and services, including processing transactions such as options, equities, mutual funds, and fixed-income trades. Manages client cases from start to resolution by researching issues, coordinating with internal partners, and communicating clear solutions to clients. Identifies opportunities to enhance client financial success by recommending appropriate products and collaborating with Financial Consultants. Conducts proactive outbound follow-ups to provide updates, gather additional information, and ensure timely resolution of client requests while maintaining strong client relationships.
Listed pay is $50,000 to $76,000 a year.
Link: https://www.indeed.com/viewjob?jk=b61a7abd11daeb4d&from=shareddesktop_copy
Customer Service/Sales Agent, Full Time, In Person, Fred Loya Insurance, Sacramento, CA.
This position requires fluency in English and Spanish.
As a Customer Service/Sales Agent, delivers professional and courteous service by assisting customers with policy questions, processing payments, and handling transactions accurately. Identifies customer needs and follows up on quotes, renewals, and cancellations to support customer retention and sales growth. Participates in marketing initiatives to help generate new business and maintain strong customer relationships. Performs administrative tasks such as conducting first notice of loss (FNOL) vehicle inspections, taking vehicle photos, making bank deposits, and maintaining a clean and organized office environment to support efficient daily operations.
Listed pay is $17 to $20 an hour.
Link: https://www.indeed.com/viewjob?jk=ee3636789b17c2b5&from=shareddesktop_copy
What I did Today
I posted five job listings and spent some time searching Instagram for disability-related content. I found a few disabled content creators that could be helpful to follow and learn from.
I also saw Devin repost something on LinkedIn about Apple’s new campaign focused on increasing access for disabled college students. I tracked down the website and shared the link in our social media chat. The campaign is called I’m Not Remarkable. I even watched their YouTube video—it was kind of like a musical and actually really fun to watch.
While I was on LinkedIn, I also came across a post from Disability:IN about how businesses can be included in their disability index. The application deadline passed a few days ago, but I thought it was still worth sharing so CTP can keep it in mind for next year.
I’m getting a bit better at finding and sharing useful links, though I’m still learning.
This week I also have my check-in with Carrie coming up. And honestly, it was a little hard getting started this morning—Mondays can be like that—but I’m getting into the flow now.
Wanted to the background picture on my computer screen for today.
Customer Service Representative State Farm Agent Team Member Moraga, CA Full-Time
Join a successful, growing State Farm agency known for exceptional customer service and a positive, team-oriented culture. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in meaningful work.
What You’ll Do:
- Provide friendly, professional support to customers via phone, email, text, video, and in person
- Answer policy questions, process changes, and explain coverage options
- Coordinate with underwriting, service, and claims teams to resolve issues
- Build relationships with customers and support prospective clients
Strong communication and organizational skills Detail-oriented, reliable, and self-motivated Positive attitude with a willingness to learn and grow Comfortable using computer systems (Windows-based) Must live within commuting distance of Moraga
Pay: $25–$35/hour + benefits
Audio Visual Technician Inspire Event Technologies LLC Napa, CA Full-Time
INSPIRE, a global leader in event production, is hiring an AV Technician to support live events at the Meritage Resort in Napa. This role focuses on setting up, operating, and maintaining audiovisual equipment while delivering high-quality service to clients and partners.
Pay: $24/hour
- Set up, operate, and dismantle AV equipment for events
- Track and manage inventory, ensuring timely and accurate orders
- Troubleshoot equipment needs and suggest alternatives when necessary
- Maintain clear communication with team and management
- Deliver professional service while adhering to company standards
- Ensure equipment care, safety, and a clean work environment
Qualifications:
- Experience with audiovisual technology and signal flow
- Strong communication and customer service skills
- Ability to lift 50 lbs
Ideal Candidate:
- Organized, dependable, and team-oriented
- Flexible and able to work long hours, including holidays
- Motivated self-starter with a strong work ethic
Join a collaborative, fast-paced environment with opportunities for growth in the live events industry.
Office Assistant EV Central San Francisco, CA Part-Time, Full-Time
EV Central is hiring motivated individuals looking to build a long-term career in a community-focused business. No degree or prior experience required — full training provided.
What You’ll Do:
- Assist customers throughout the repair process
- Learn and prepare repair estimates
- Manage parts ordering, tracking, and inventory
- Communicate with vendors, insurance companies, and team
- Support office administration and daily shop operations
What We’re Looking For:
- Reliable, hardworking, and willing to learn
- Strong communication and organizational skills
- Positive, team-oriented attitude
Nice to Have (Not Required):
- Connections within the San Francisco community
- Bilingual (Mandarin or Spanish)
- Social media/content creation skills
- Interest in long-term career growth
- Hourly pay + commission for bringing in new business (referrals, social media, personal network)
Why Join EV Central:
- Entry-level opportunity with full training
- Growth-focused, long-term career path
- Supportive, community-based work environment
Cashier/Barista: Oxbow Location El Porteno Empanadas Napa, CA Part-Time
A local Argentine bakery at Oxbow Marketplace in Napa is seeking energetic, customer-focused team members to join their vibrant food space. This role involves delivering excellent customer service, handling cash transactions, and maintaining a clean, organized environment.
Ideal candidates are friendly, positive, and team-oriented, with strong communication skills and a passion for food and culture. Interest or familiarity with Argentine or South American cuisine is a plus, and bilingual English/Spanish candidates are encouraged to apply.
This is a great opportunity to work in a fun, supportive environment with room for growth while being part of Napa Valley’s dynamic food community.
Service Desk Analyst CAI Remote Full-Time
We are seeking a bilingual, customer-focused Service Desk Analyst to provide Level 1 technical support to associates and vendors. In this full-time remote role, you will assist users via phone, email, and chat, resolving technical issues efficiently while delivering excellent customer service.
- Provide first-level IT support (password resets, hardware/software troubleshooting, “how-to” assistance)
- Diagnose and resolve technical issues or escalate when necessary
- Accurately document, categorize, and close support tickets
- Prioritize requests based on urgency and impact
- Maintain strong customer communication and exceed service expectations
- Follow established processes and suggest improvements
- Meet individual and team performance metrics
Requirements:
- 6–12 months of Service Desk or technical support experience
- 6–12 months of customer service experience
- High school diploma or GED
- Strong troubleshooting, communication, and documentation skills
- Detail-oriented with a problem-solving mindset
- Availability to work weekdays, 1:00 PM – 9:00 PM EST
Preferred:
- Associate degree in a related field
This role involves primarily sedentary work with frequent computer use.