What Today Held 07.20.2026

Greetings fellow classmates, I hope your Monday has started your week with ease; if not, it will definitely come. Class today was awesome. I enjoyed the time we spent working on scheduling appointments for customers and adding to the membership of POW! It reminds me of how particular I can be in processes flowing for positive and effective workmanship. I also appreciate Marc’s ability to kindly remind me of proper assignments and projects to submit (accidentally sent a Benchmark result instead of a Course result). Anyways, good evening and night to everyone. See you tomorrow!

What did I do today

Started the day by clocking in with Homebase. I created a new ticket for this week’s lab, which is Drive Imaging, and also did the pre-lab. Also, we had a presentation on Imaging vs. Backup. Then I started on this week’s lab, which is Drive Imaging using Acronis True Image and installing it using Windows 10. At the end of the day, before the class ends, I did my “What did I do today” post and clocked out of Homebase after the class have ended.

July 20,2026

We started our new lab this week, called Disk Imaging. Basically the way to copy all files on a computer so that you can reboot the computer, start a new computer, or solve any issues with computers without losing data. We started in the lab by learning the definitions and answering a few questions. Than had a short presentation on what disk imaging is, which was helpful to see. Then we continued to the lab. Got about halfway done.

What I learned today

I reviewed the following documents: POW Customer Brochure

POW Employee Manual

POW Appointment Confirmations and Reminders Templates

Then with classmates engaged in the Power of Wellness Point of Sales Training and Customer Service. Role played as the POW! employee signing up a new member using the:

 POW Scheduling Sheets/POW Customer Database – Share the 

Then scheduled a half-hour Swedish massage and entering it into a spreadsheet with the appropriate employee at the appropriate date & time, reserving 1/2 hour before and after it for staff ; then using the Appointment Confirmation Scheduling Template, copying it with “paste and match style” into an email and updating it with correct info for the customer.

Reviewed accountability assignment.

What I did today?

Today we went through signing up a new member for the POW – Power of Wellness Health Center. I got in late today because I had to get a ride-share back home. My husband is off from work for two weeks. I normally go to his office and take my class. With that being said, Marc was kind enough to take in a breakout room and explain what I needed to do in order for me to sign a person up. I was able to sign up Joseph as a new member. I took all of his information down in the POW spreadsheet and then blocked the choice of his massage in the Google Sheet calendar database. Once I blocked his time in, I had to send him a confirmation letter through his email. That was a process, but it was fun to do. Lastly, we write our blog at the end of the day.

What I did Today

Today we did a role playing activity taking place at the fictional Power of Wellness. We didn’t have time for me to share my screen and complete the steps, but I was ready to go and I followed along when the other students made updates to the shared Google Sheets.

Essentially, a customer calls about membership services and should sign up for a massage, so the Employee can send a confirmation e-mail, as well as update the internal documents (Membership list and Massage schedule).

It was fun to think about how google sheets is used or can be used to run a business. It looks like there will be a similar assignment for our accountability work. Today was a pretty good day, for a Monday.