What I did Today

It is the last day of my internship and is kind of bittersweet. Not going to lie, this was not an easy two months. There were many struggles or thorns along the way but I pushed through and preserved. I have two rose moments. I got my highest typing score which was 45 wpm. My other rose moment is finishing this internship with a sense of acheivement. I am proud of myself for finishing strong. I am truly grateful for this experience and everything I have learned. Thank you to all the CTP staff for being so kind and understanding. I truly appreciate everything and will miss working with you.

SailPoint Technical Support with ISC and IDN technical knowledge, W3Global Canada, Inc. Remote, Contract

We are looking for candidates with strong communication skills, customer interaction experience, and foundational knowledge of SailPoint Identity Security Cloud (ISC/IDN).

Key Responsibilities

  • Participate in customer calls, troubleshooting sessions, demos, and knowledge transfer activities
  • Communicate technical concepts clearly in customer-friendly language
  • Analyze issues, provide structured solutions, and maintain clear follow-up communication
  • Handle customer queries independently with ownership and accountability
  • Support identity and access management activities within SailPoint ISC environments

Required Skills

Communication Skills

  • Strong verbal and written communication skills
  • Ability to explain technical concepts in a simple and structured manner
  • Comfortable leading and participating in customer discussions
  • Proactive in asking clarifying questions and avoiding assumptions

Customer Interaction Experience

  • Experience in customer-facing support or consulting roles
  • Ability to manage customer expectations around timelines, updates, and issue ownership
  • Experience handling troubleshooting and support activities with minimal supervision
  • Basic understanding of SailPoint Identity Security Cloud (ISC/IDN)
  • Knowledge of identity lifecycle management concepts
  • Understanding of authoritative vs. authentication sources
  • High-level awareness of SailPoint connectors and integrations
  • Familiarity with tenant connectivity activities

Experience

  • 3+ years of relevant experience preferred, but not mandatory for strong candidates.

Link

Desktop Support Tata Consultancy Services Novato, CA

Seeking an experienced IT Support professional with strong expertise in desktop/laptop support, SCCM administration, and Windows device management. The ideal candidate will have hands-on experience with system deployment, patch management, software packaging, and enterprise device support across Windows and Apple environments.

Key Skills & Experience

  • End-user desktop and laptop support
  • Windows 10/11 deployment and troubleshooting
  • SCCM administration (2007 & 2012 preferred)
  • Application deployment, OS deployment, patch management, and reporting
  • SCCM collections, packages, and application creation
  • SCCM client installation, software distribution, and remote support
  • Experience with WSUS, Microsoft Intune, Windows Autopilot, and JAMF for Apple device management
  • Knowledge of ServiceNow, Rescue LogMeIn, and Zoom
  • Windows Server support (2012, 2016, 2019)
  • IT Service Desk experience and troubleshooting skills

Preferred Qualifications

  • Bachelor’s degree in Computer Science preferred, but not required.

Link

MSC Technician Amerit Fleet Solutions Rohnert Park, CA Full-Time

Amerit Fleet Solutions is seeking an experienced Fleet Maintenance Technician to perform preventive maintenance and repair work on light- to medium-duty fleet vehicles. Responsibilities include diagnosing mechanical and electrical issues, completing safety inspections, documenting repairs, maintaining a clean work area, and supporting fleet operations while following company safety procedures.

Qualifications

  • 5+ years of diesel and automotive repair experience (NOT REQUIRED)
  • Strong diagnostic and troubleshooting abilities
  • Valid driver’s license
  • Ability to provide and maintain personal tools/toolbox
  • Able to work independently and within a team environment
  • Must pass pre-employment screening, including drug screen and DOT physical if required

Work Environment & Physical Requirements

This role involves working in shop, outdoor, and mobile environments with exposure to diesel fumes, noise, oils, and grease. Candidates should be comfortable standing, walking, bending, climbing, lifting heavy objects, working in confined spaces, and operating tools and equipment in varying weather conditions.

Link

IT Professional US Navy Rohnert Park, CA Full-Time, Part-Time

Information Systems Technicians (IT), Cryptologic Technician Networks (CTN), and Intelligence Specialists (IS) support Navy operations through cybersecurity, intelligence analysis, and secure communications. Responsibilities include operating and defending networks, conducting cyber operations, analyzing intelligence, maintaining communication systems, and producing reports and briefings for mission leaders.

This role involves high-tempo, mission-critical work in secure environments aboard ships, submarines, aircraft, and shore-based commands worldwide. Sailors may perform network administration, incident response, systems maintenance, signals analysis, and intelligence support while working in rotating shifts and deployment assignments.

Training begins with Recruit Training and specialized “A” School, followed by advanced technical training in cyber operations, network defense, digital forensics, intelligence analysis, and related fields. Advancement opportunities are based on performance, qualifications, and warfare certifications.

  • U.S. citizenship or qualifying legal status (most positions require citizenship)
  • High school diploma or equivalent
  • Minimum age of 17
  • Eligibility for security clearance
  • Strong aptitude and interest in computers, cybersecurity, networking, and analytical work
  • Ability to meet Navy medical, physical fitness, background, and ASVAB requirements

Link

Customer Sales Representative Zora Industries San Leandro, CA Full-Time

Zora Industries is hiring a full-time, in-person Customer Sales Representative to support customer engagement, account management, and sales efforts throughout the Bay Area. In this role, you will interact directly with customers to promote telecommunications and connectivity solutions, assist with account setup and service updates, and provide personalized support to ensure a positive customer experience. The position is ideal for motivated, goal-oriented individuals looking to grow their skills in sales, customer service, business development, and client relations within a fast-paced, team-focused environment.

  • Engage with customers to explain products, services, promotions, and account options
  • Support customer enrollments, onboarding, and account management
  • Build and maintain strong customer relationships through professional communication and follow-up
  • Maintain accurate customer and sales records using CRM systems
  • Identify customer needs and recommend appropriate solutions
  • Resolve customer concerns while delivering excellent service
  • Collaborate with team members to achieve sales and customer acquisition goals
  • Participate in ongoing training, workshops, and team meetings

Qualifications:

  • High school diploma or GED required
  • Strong communication and interpersonal skills
  • Comfortable in a face-to-face, customer-focused sales environment
  • Self-motivated, organized, and goal-oriented
  • Strong problem-solving and multitasking abilities
  • Previous experience in sales, customer service, retail, hospitality, or account management is a plus but not required

Link

Front Desk Receptionist Bass Surgery Center Walnut Creek, CA Full-Time

Bass Surgery Center is seeking a reliable and professional Receptionist for our fast-paced ASC environment. This role serves as the first point of contact for patients, families, physicians, and staff while supporting daily front office operations.

Key Responsibilities:

  • Greet and admit patients while processing paperwork and updating demographic information
  • Collect patient balances and document payments accurately
  • Answer incoming phone calls and assist with scheduling procedures and anesthesia coverage
  • Prepare charts and support additional business office duties
  • Coordinate with office staff and provide coverage at other locations as needed

Qualifications:

  • High school diploma or equivalent required
  • Previous clerical or healthcare office experience preferred
  • Knowledge of medical terminology and computer systems beneficial
  • Strong communication, organizational, and customer service skills
  • Detail-oriented, dependable, and professional demeanor
  • Bilingual English/Spanish is a plus

Link

Field Network Technician Pacific Office Automation Sacramento, CA

Pacific Office Automation is seeking a motivated Network Support Technician to join its growing technology team. As one of the nation’s largest independently owned office technology dealers, POA provides innovative office equipment, managed IT services, and networking solutions across 11 western states. This role involves supporting client networks, troubleshooting connectivity issues, and assisting customers with Windows environments and Microsoft applications.

  • Support and troubleshoot network connectivity, security, and Wi-Fi environments
  • Work with Windows Server environments and desktop operating systems
  • Assist clients through technical discovery and problem resolution
  • Configure and support networking protocols including TCP/IP, SMTP, FTP, SMB, and ports
  • Communicate effectively with technical and non-technical customers via phone, email, and documentation
  • Travel locally to client sites as needed

Qualifications

  • Previous network field experience
  • Strong understanding of networking concepts and protocols
  • Experience supporting Windows desktop operating systems and Microsoft applications
  • Excellent communication and customer service skills
  • Valid driver’s license with a clean driving record

Preferred Qualifications

  • Experience with Mac OS environments
  • CompTIA Network+ certification
  • Managed IT services experience

POA offers strong growth opportunities, hands-on training, certifications, competitive benefits, and a collaborative company culture focused on long-term employee success.

Link

What I learned today

I met with Alison Perez at CSR with Mechanics Bank; she offered valuable feedback after a mock interview. Alison complimented my professionalism and said that I came across as strong and confident. She mentioned that my leadership and passion came across – a shared and area for improvement: some interviewers like well-rounded answers while others want very concise answers that are very structured and direct. She liked the balance of the serious and light conversation we had and the honesty of my answers. She noticed that I have a strong background in terms of experience and education. I also met with Jerry Torres, a BSL (Banking Service Lead) with the Kings City branch. He’s been with Mechanics Bank for 14 years. He mentioned that I have a solid professional background and said I interviewed very well – he said “amazing” – and that he could see me as a Branch Manager 🙂

What I did Today

One more day left of my internship. Today was a pretty good day — I even got a better typing score than I did yesterday, which felt great. After posting a job listing, I had some extra time and found a useful link on Mastodon that I shared in the social media chat.

I also finished the email outreach project, and Carrie had me go back to finding IT jobs near Rohnert Park. I haven’t done that in a while, so it was nice getting back into it and knowing it could help a student or recent grad looking for opportunities in that area.

I keep telling myself: I can do this. I can finish strong. Just one more day. At the same time, it’s kind of sad knowing tomorrow is my last day of the internship. It’s been a meaningful experience, and I’m definitely going to miss it.