Today, I posted two more jobs. They were both fairly big and complex, so they took longer than usual to complete. However, all that work served as more valuable experience, both for this internship and for my own job search. I also came up with several interview questions for CTP graduates.
[Full-Time, On-Site in Oakland] Contact Representative, Social Security Administration
https://www.usajobs.gov/job/885311400
🚨 Please note that this job posting closes on Thursday, November 5th. Apply immediately!! 🚨
Full-time, in-person customer service position at the Social Security Administration (public benefits services call center). May be telework-eligible as determined by agency policy, but this is not a remote position by default. Extensive training provided.
Pay: Ranging from $45,785 to $82,007/yr
Benefits: Union membership, representation, contract, and collective bargaining (American Federation of Government Employees – AFGE); Health, Dental, Vision, Life, & Long-Term Care insurance; Student loan repayment & forgiveness; Flexible spending account (FSAFEDS)
Duties
Work in a call center environment to provide high-quality service to our customers on SSA’s National 800 number; Receive incoming calls through SSA’s National 800 number; Conduct interviews to determine the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; Obtain information to determine program eligibility; Use automation tools to access and update information about claims or potential eligibility; Explain complex concepts and technical information to members of the public who contact the agency; Assist beneficiaries and the general public in person, by telephone, or in writing; Gather facts, evaluate evidence, and take action to resolve problems
Physical demands
None listed or apparent; Typical call center work environment
Qualifications
Related Work Experience/Education: One year working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.); OR Successful completion of a full 4-year course of study above high school (e.g., 120 earned semester hours, 180 earned quarter hours, bachelor’s degree, etc.)
License or Certification: None
What I did today
So I guess I’m the only one in CTT and PRO now. Which is weird but I guess that will allow me to get some one on one instruction.
Today we went over the schedule for the week. And then I started on my portfolio for the celebration at the end of this month. After that I started on the Events Project where I’m creating the necessary forms and emails (at least for now) for a fictious investor conference. Experimenting with google forms was fun.
[Full-Time, On-Site in San Francisco] TIA-Evaluation Technician, City College of San Francisco
https://jobs.ccsf.edu/postings/7823
Full-time, in-person, year-round technical student services position (admissions/records/registration) at CCSF’s Ocean Ave campus in San Francisco
🚨Please note that this job posting closes on Thursday, November 12th. Apply now!!🚨
Pay: Starting at $39.04/hr ($81,212/yr), ranging up five salary steps to $46.16/hr ($96,004/yr)
Benefits: Union membership, representation, contract, and collective bargaining (SEIU Local 1021); Additional days off with pay (Christmas through New Years, plus five days during Spring Break); SF Retiree Health Care Trust Fund (RHCTF) (2% contribution)
Duties
Analyzes data to ensure adequate and accurate evaluation of student processes; Assists with a variety of Admissions and Records processes; Certifies records to determine applicant qualification for admission; Collaborates with a variety of personnel across departments to resolve matters concerning enrollment and prerequisites; Conducts presentations and workshops for training and outreach; Coordinates processes (e.g. IT personnel, Printer Server, Windows Operating System, Computer Lab, etc.); Implements essential services (e.g. matriculation, enrollment, counseling, scholarships, book loans, etc.) for incoming students; Interprets department and program requirements for admission and matriculation; Maintains a variety of student files and records (incl. probation holds, name changes, academic records, Social Security changes, book holds, etc.); Manages office (e.g. departmental duties, clerical duties, technical duties, inventory/ordering supplies, invoicing, budgets, statements, security, maintenance, facilities management, student worker & volunteer supervision, payroll, requisitions, event planning, etc.); Participates in meetings, in-service training, workshops; Responds to inquiries; Reviews student academic records (incl. prerequisite challenges and delayed determinations, course repeats, petitions for late add/drop, etc.); Serves as official evaluation technician providing leadership and implementation of necessary processes for special student populations; Serves as liaison for the coordination of various activities of admissions, matriculation, and registration
Physical demands
None listed or apparent; typical in-person office job
Qualifications
Education & Related Work Experience: BA/BS degree; OR
AA/AS degree AND two (2) years (4000 hours) of relevant paid experience in a Registration or Admissions & Records Office; OR
Four (4) years (8000 hours) of relevant experience in a Registration, Admissions and Records Office, or Student Services, preferably in a college setting
License or Certification: None
Other Desired Qualifications: Knowledge of BANNER applications; Ability to communicate clearly and effectively in written and oral form; Ability to deal effectively with students, faculty, staff, administrators and the general public; Ability to troubleshoot and resolve difficult situations; Ability to anticipate problems and resolve them in a timely manner; Good organizational skills; Strong multitasking skills; Willingness to work evening and extended hours when required; Experience working in a college or other educational environment; Skills to handle and perform under pressure; Experience working with individuals from diverse backgrounds; Knowledge of MS Word, Excel, PowerPoint, Adobe Acrobat, and other software applications; Ability to learn quickly and adapt to frequent policy and technology changes.
What Today Held
It felt good to find some different jobs from the ones I normally find. I also had a really good time learning a few things from Jose that really put my overthinking mind at rest by showing me ways to easily organize my windows and taskbar. Looking forward to reuppping my work and SJS time!
PT- Service Representative- Alameda
Company: Sofive
About: A new 5-sided soccer center they have designed to improve player enjoyment. Giving administrative support to the management team.
Requirements: Handling customer service and upholding the platform. Have a passion for and knowledge of soccer and its industry. Prioritize and multitask in different areas. Check out further information below in SkilllCenter.
Link: Service Rep
FT-Contact Representative- Oakland
Company: US Social Security Administration
About: Providing fabulous SSA information to customers. The company includes links within the basic idea to keep their mind forward in reinforcement.
Requirements: CLOSING DATE IS NOVEMBER 5, 2026. There are 18-21 weeks of formal technical training classes at an SSA facility. They will absolutely not take two-page resumes, so please keep it short, confident, and to the point!
Link: SSA
FT/PT- Customer Service Associate- Walnut Creek
Company: Raising Cane’s
About: This position will cover taking orders in the drive-thru, assembling and delivering orders to customers, cleaning the areas of the building, and socializing with customers.
Requirements: Balance working hard and having fun while under high pressure and pace.
Link: https: Raising Cane’s Indeed
Administrative Assistant
Santa Rosa Post Acute, a skilled nursing and rehabilitation facility in Santa Rosa, CA, is hiring a full-time, in-person Administrative Assistant. Pay is $21 per hour.
In this administrative role, you will support the Administrator, the Director of Nursing (DON), and the Business Office Manager in keeping the facility’s office running smoothly. You will help organize, plan, and direct day-to-day administrative activities; maintain meeting minutes and files; handle clerical and accounting tasks; and serve as a key representative of the community, contributing to community relations and the facility’s public image. You may also assist with HR and payroll duties.
This is a strong fit for someone organized, professional, and comfortable working with people across every department of a busy healthcare facility.
Apply today via CTP Skill Center.
Admissions Assistant
Santa Rosa Post Acute, a skilled nursing and rehabilitation facility located at 4650 Hoen Avenue, Santa Rosa, CA 95405, is hiring a full-time, in-person Admissions Assistant. Pay is $24–$27 per hour.
As the Admissions Assistant, you will be the first point of contact for prospective residents, their families, hospitals, and referral sources. You will coordinate and schedule admissions from the first inquiry through move-in: answering questions about the facility and its services, giving tours, assisting with paperwork and insurance verification, and keeping accurate, up-to-date records of each step. You will collaborate with the nursing team, social services, and other administrative staff to make every new resident’s transition welcoming and smooth.
No specific experience is required — people with hospitality backgrounds tend to thrive in this role. What matters most is a warm, organized, people-first approach and a genuine desire to help others feel comfortable during a major life transition.
To apply, reach out to the facility today via CTP Skill Center.