Typing practice. POW Customer Service Phone Practice. Review of the challenge from yesterday.
What I Did Today
Today we watched a video about good receptionist skills. We practiced scenarios on the phone with Micro SIP. We also went over the independent challenge from yesterday.
What I did today
Today I practiced phone call scenarios, though we had some trouble with some of them. I met with Carrie regarding the employment services intake.
What I did today
In the first hour I did 15 minutes of typing, and then added some jobs to the CTP website. In hours two and three I worked on the workstation project.
Customer Service Rep, In Person, Part Time, Lakeside AM-PM, Elk Grove, CA.
As a Customer Service Representative, provides friendly and efficient customer service by greeting customers, processing payments, and promoting additional products to meet customer needs and build loyalty. Maintains a clean and organized facility by cleaning equipment, restrooms, and service areas while stocking merchandise and preparing food items according to safety and sanitation standards. Handles cash transactions, balances reports, and maintains inventory while operating facility equipment safely. Assists customers with self-service equipment, resolves basic service issues, and follows company safety and operational procedures to support smooth daily operations.
Listed pay is $17 to $18 an hour.
Link: https://www.indeed.com/viewjob?jk=afc01deabe94db74&from=shareddesktop_copy
Customer Service Carwash, In Person, Full Time, Super Clean Carwash, Carmichael, CA.
As a Customer Service Carwash Associate, delivers friendly and attentive service by greeting customers, processing transactions, and promoting additional products to build customer loyalty and meet sales goals. Prepares food items, maintains sanitation standards, and ensures proper handling of cash, inventory, and equipment during assigned shifts. Keeps the facility clean and organized by maintaining restrooms, car wash areas, and service equipment, while assisting customers with self-service machines and resolving basic service concerns. Follows safety procedures, prepares reports to track sales and inventory, and supports daily operations by stocking merchandise and maintaining assigned facility areas.
Link: https://www.indeed.com/viewjob?jk=857849bf40dae140&from=shareddesktop_copy
Customer Sales Representative, In Person, Full Time, Dice Development Group, Carmichael, CA.
As a Customer Sales Representative, greets and assists customers in a retail environment by providing clear information about products and services and guiding them through available service options and enrollment processes. Addresses customer questions and concerns with professionalism while maintaining accurate records of customer interactions. Works toward achieving individual and team performance goals, demonstrating strong communication skills, reliability, and a positive, customer-focused approach in a fast-paced, customer-facing setting.
Listed pay is $40,000 to $65,000 a year.
Link: https://www.indeed.com/viewjob?jk=d625956c3d7a0f42&from=shareddesktop_copy
What I Did Today
Today, I continued sourcing job listings for the CTP website, focusing on opportunities that are both accessible and meaningful for our participants. It’s always rewarding to identify roles that could open doors and support someone’s next step toward employment.
I also wrapped up the 2026 outreach email initiative. Several previously listed contacts were no longer active, which required deeper research to identify accurate, up-to-date points of contact—particularly those aligned with volunteering and partnership opportunities. While time-intensive, this process ensures our outreach is targeted and effective.
Overall, it was a productive and satisfying day. Looking ahead, I’m eager to build on this momentum and continue strengthening both our job pipeline and partnership network. Love working with CTP!
Job Listing 4/21/26
In Person: Temporary Administrative Assistant ( June through October)
Company: Cypress Gove Chevre, Inc.
Location: Arcata, CA
Pay: $20 – $25.68/hr
In this role, you will serve as the first point of contact by phone and in person, providing company history and tours. You will welcome both casual and business visitors, manage mail distribution, and direct phone calls to the appropriate personnel, all while serving as a professional and courteous representative of the company. Benefits are not posted.
Job Listing 4/21/26
In Person: Customer Service Representative P/T
Company: Cinnamon Energy Systems, Inc.
Location: Los Gatos, CA
Pay: $24.78 – $25.00 an hour
In this role, you will manage front desk operations, including greeting visitors, handling incoming calls, and directing them appropriately. You will assist with office management tasks such as filing, proofreading documents, calendar management, and organizing appointments. They are looking for a candidate who can provide exceptional customer support by addressing concerns with excellent phone etiquette and professionalism. Benefits are not listed.