Hello and welcome Wednesday. Today we practiced our touch typing for the first 15 minutes of class. Then we jumped into reviewing and practicing our skills using the 3CX phone system. We organized calls in teams of two initially, then progressed to teams of three. Coordination on roles was left to us, with each member taking turns. This exercise served as practice for improving our customer service and phone etiquette skills. Realized today is Wednesday, and tomorrow is Thursday; I need to do my accountability assignment due by tomorrow’s class; regarding Remote Customer Service.
I’m intrigued by the upcoming ‘Core Celebration.’ We’ve been informed that it’s scheduled for tomorrow, and I’m eager to witness and participate in this event to understand its significance. Good evening and good day for now…