Today was a good day. I practiced my typing and today I felt good and more relaxed during my typing. We practiced using the 3CX phone dynamics. I liked working on setting up various options for personalized voicemails. It takes practice to listen to my voice and review it. The phone system has a lot of good tools to use for improved communication. I didn’t quite complete all the setting tasks on the 3CX system, but our instructor took the time to help me complete it, and it felt more satisfying to end the day on a good note.