– Phonecalls
— Warm/cold transfer
— Hold
— Phone scripts. I find the idea of these much less annoying than I used to.
– Typing. A dismal 33wpm. 10 if I’m not actually staring at my hands lmao. Lol lmao.
– Test was fun. Data entry isn’t terrible when you can listen to music. Proud of how much I’ve improved in automations and shortcuts in that