Today was a productive day focused on enhancing my technical abilities and improving my workflow. I started by learning how to remotely connect to the CTP desktop, which will enable me to access important resources and tools from anywhere, increasing my efficiency.
I also explored the OS Ticketing system, gaining hands-on experience in opening and managing support tickets. Understanding this system will be crucial for streamlining communication and ensuring timely resolutions for our team.
Lastly, I learned how to post on our ‘What I Did Today’ blog. This platform will allow me to share my daily experiences and insights with the team, fostering transparency and collaboration.
Overall, today was a valuable step forward in my professional development, and I look forward to applying these new skills in my role!