I began the day by presenting a tech article on Microsoft’s new Windows 10 App, highlighting its key features and innovations. Next, I engaged in a Customer Service role-play for Sunshine Express, where we took turns acting as the employee and customer, navigating different scenarios to improve communication and problem-solving skills. Finally, I wrapped up the day with an End-of-Month Reflection using the Rose, Bud, and Thorn method, identifying successes, areas of growth, and challenges. Overall, it was a highly productive and insightful day.