Company: Sparks Group
Here is an remote IT helpdesk position on Dice. You will be planning, installing, configuring, maintaining, and supporting all applications and hardware. have the ability to communicate with all levels of co-workers and management a must to perform this job successfully. You are responsible for troubleshooting hardware and software issues on a timely basis to adhere to the contractual SLAs. Monitor and analyze Helpdesk entries to ensure client needs are properly met. Perform daily monitoring of all applications and data links. Organize and coordinate activities associated with installation, deployment, and upgrade of software, hardware.
The pay is between $62,000 – $70,000 a year depending on experience (40 hour work week)