This is a work-from-home customer service representative role for Optum, a healthcare company. The job offers competitive pay and benefits but requires working a set schedule with some flexibility.
Here’s a breakdown of the key details:
- Responsibilities: Answer member calls about health benefits, research issues, and resolve problems.
- Schedule: Full-time, 8-hour shifts between 7am-7pm CST with occasional overtime. 4 weeks of training required (8am-4:30pm CST).
- Qualifications: High school diploma/GED, computer skills, good phone manner, ability to learn new systems. Experience in customer service or healthcare is a plus.
- Location: Must live in the US with reliable high-speed internet and have a dedicated workspace.
- Salary: $16-$28.27 per hour (depending on location and experience) with benefits.