Alpha Electric LLC, a leading electrical service provider, is searching for a Remote Customer Service Agent to join their team. In this role, you will be the primary point of contact for customers, providing exceptional service and support via phone, email, and live chat. Your day to day will involve answering questions, resolving issues, and ensuring customer satisfaction.
The ideal candidate will have experience in customer service, excellent communication and problem-solving skills, and the ability to multitask in a fast-paced environment. Experience in the electrical industry and familiarity with technical support are a plus. Alpha Electric offers a competitive salary and benefits package, flexible work hours, and opportunities for growth.