Listed skills: Customer support, customer service, phone etiquette, data entry, communication skills and client services.
As a Customer Service Representative, you will be responsible for managing a high volume of incoming calls from both customers and internal technicians, ensuring each interaction is handled with professionalism and efficiency. You will address customer complaints, providing timely and effective solutions while following up to confirm resolution and satisfaction. Accurate record-keeping is essential, as you will process customer accounts, file necessary documents, and maintain organized logs of all interactions. Additionally, you will communicate with drivers to monitor their routes and ensure schedules are being met. Strong data entry skills are also required to support daily operations and maintain accurate system information.
Tues-Sat 12-6
Listed pay is: $19-$21 an hour.
Link:
https://www.indeed.com/viewjob?jk=5ed8f7f5a5eadc6e&from=shareddesktop_copy