Service Desk Technician L2 (San Francisco, CA)

Company: Milestone Technologies, Inc.

Link: https://www.dice.com/job-detail/873c3e74-1183-4c61-ad92-351894a82a67?searchlink=search%2F%3Fq%3Dit%2520helpdesk%26location%3DCalifornia%2C%2520USA%26latitude%3D36.778261%26longitude%3D-119.4179324%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D1%26pageSize%3D20%26language%3Den&searchId=10835bb6-b643-4369-a0d5-c8154a2483cf

Here is a level 2 IT technician position on Dice in San Francisco. You will provide client-side troubleshooting of various tech related issues such as software maintenance and repair, networking issues and even hardware maintenance and repairs. The job requires that you have at least 1 year of IT or repair experience and be able to perform excellent customer service.

The pay is anywhere between: $32.41 – $43.85 (40 hour week)

8/28/24 What I Did Today

I typed 36 W.P.M.. I completed and submitted the message-taking exercise I started yesterday. That was fun. Jose went over the personal challenge Google sheet exercise. He did it from the beginning to illustrate what we were supposed to do. I found it very helpful. Marc then followed up giving us a practice exercise. I had the opportunity to put into practice what Jose illustrated. That also was very helpful. I now think I have a better handle on the formulas. I also began the exercise on customer service response. I worked up to the Feedback 4 scenario. I also completed and submitted in an e-mail my rose, bud, and thorn reflections on this month’s projects. I also submitted a screenshot of my Google calendar with the reminder for my Accountability project.