Tier II IT Help Desk Support Specialist (Remote)

Company: Sparks Group

Link: https://www.dice.com/job-detail/103dd29c-3a6a-4d6b-acae-6d8b440ebd2c?searchlink=search%2F%3Fq%3DHelpdesk%2520IT%26location%3DCalifornia%2C%2520USA%26latitude%3D34.0548951%26longitude%3D-118.2426415%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D1%26pageSize%3D20%26language%3Den&searchId=69e19d0a-7153-49f3-93c5-d2af1d6662cb

Here is an remote IT helpdesk position on Dice. You will be planning, installing, configuring, maintaining, and supporting all applications and hardware. have the ability to communicate with all levels of co-workers and management a must to perform this job successfully. You are responsible for troubleshooting hardware and software issues on a timely basis to adhere to the contractual SLAs. Monitor and analyze Helpdesk entries to ensure client needs are properly met. Perform daily monitoring of all applications and data links. Organize and coordinate activities associated with installation, deployment, and upgrade of software, hardware.

The pay is between $62,000 – $70,000 a year depending on experience (40 hour work week)

Entry Level Enrollment Representative (Full-Time, On-Site, Sacramento)

NMI Development aims to be the most successful, creative and ground-breaking consulting agency in LA. They are looking for an enrollment representative to stay educated on assigned client product and service offerings, engage with customers through the sales process, build and cultivate long-lasting relationships with clients, effectively implement marketing strategies to make sure targets are met within a timely manner, identify holes or vulnerabilities through the sales process, analyze marketing trends to support clients and stand out against competitors, and report sales and customer acquisition metrics back to upper-level. They want someone who is professional, courteous, upbeat, has a friendly demeanor, is progressive and open-minded, has an eagerness to learn, is a forward thinker, is highly organized and goal-oriented, can thrive in a fast-paced environment, and has exceptional verbal and written communication skills. The salary range is $42,000 – $56,000 / yr.

Link

Customer Care Professional. $15.86 – $24.59 per hour. Full time position. Pay based on experience level and ability to grow in the company.

Assurant.

Receive calls, answer questions, and problem-solve. They will train you for this job. Some benefits are available. Check out the link, this could be the beginning of a new career.

https://www.linkedin.com/jobs/search/?alertAction=viewjobs&currentJobId=4174852931&origin=JOBS_HOME_JOB_ALERTS&savedSearchId=3785697345

What I did today

typing, people’s blog set-ups and fix these letter assignments. My biggest take away is that I don’t do well with something I haven’t been taught and I have to find a way to fix it. I get so frustrated that I want to cry and my confidence level goes way down. Today was not a good day for me. It was most helpful that Jose went over this assignment at the end of the class

What I Did Today

I practiced my typing and finally broke into 60wpm with 97% accuracy.

I worked “Fix the Letters” assignment and my biggest struggle was with the letter that needed the line spacing fixed. It took me a while to figure it out.

I shared my “Sunshine Cover Letter” assignment starting with finding a job match for me on Indeed.com. Like resume writing, I’ve always struggled with cover letters and I intend to work on this more in the future.