Level 1 Help Desk & Onsite Technician (Elk Grove, California)

Company: Computer Experts

Link: https://www.indeed.com/jobs?q=help+desk+it&l=california&from=searchOnDesktopSerp&vjk=c9f03ea9348beea7&advn=4219392376632108

Here is an in person IT Helpdesk in Elk Grove California on indeed. You will help users with any technical issues related with desktops, laptops, mobile devices, printers and network activities. Open and log trouble tickets in the call tracking system to track issues from identification through resolution. Provide phone, desk-side or onsite support for installation, configuration and troubleshooting. Set up new hardware including mobile devices, laptops, desktops and printers. Monitor and maintain client desktops and servers. Monitor and test client backups and ensure data recoverability. Provide reports to management and clients on scheduled basis. Work on special projects and ensure successful completion. Travel to client locations to provide onsite support. The job requires 1-3 years of IT and customer service experience.

The pay is anywhere between: $25-$30 an hour (40 hour work week)

IT Support/Administrative Assistant (Walnut, California)

Company: AC Infinity Inc.

Link: https://www.indeed.com/jobs?q=help+desk+it&l=california&from=searchOnDesktopSerp&vjk=d05fbff9f9ad9e99&advn=5728776496456521

Here is a IT support position in Walnut, California. You will assist in creating training materials about computer troubleshooting and usage. Work with 3rd party providers to keep networks running. You will also need to install and configure computer systems foe both hardware and software. The job requires that you have at least 1 year of IT or computer experience while also having 1 year of customer service experience.

The pay is anywhere between: $20-$27 an hour (40 hours a week)

What I Did Today

I started the CTT course by downloading extensions and bookmarking core websites to make it easier to navigate assignments. Some sites include Homebase for timecard management, WordPress, Slack and Google extensions such as Bitwarden a password management site. Also, various AI tools like ChatGPT, Image Create, and Suno, which can be helpful in my work. With everything set up, I’m ready to dive in.

Today in Class

Today was my first day of Core Administration classes. And I’m so confused as what to do or where to begin. I feel that within the coming weeks, even months my skill building will get better, because I have great instructors to help me with my struggles. They just need to give me grace in some issues and repetition.

9/3/24 What I Did Today

I submitted my Skillsoft assignment on the topic of Excel 365 and calculating formulas. I was disappointed with my 65% on my first try on the test. But pleased with myself that I received a 100% on my second try. I did the orientation for this upcoming month and the quiz at the conclusion. I submitted my Google Calendar with the recent changes for this month. I hooked up my new DVI-HDMI cable and now I have a larger screen to work with. In lab I worked on the e-mail on my self-reflections on the past month regarding progress made and progress yet to be made. I also worked on the accountability assignment due Friday on Workplace communications.

What I Did Today

Today I started by posting a virtual job fair that Carrie had found. After that I posted some job listings for the students, and then made my weekly additions to the CTP Event Playlist. I also tried searching for some content for the Social Media project, but was unsuccessful. I guess I’ll have to re-think my strategy!