Student Assistant- Information Technology (IT) Help Desk with University Enterprises, Inc. at (Marysville, CA)

Summary, Caltrans is looking for a Student Assistant to gain IT support experience in Marysville/District 3. The role involves performing IT-related tasks under the close supervision of the IT Supervisor II (District IT Manager).

These are some of the skills of the job you will be needing

  1. Analyze data and situations, reason logically and creatively, identify problems, draw valid conclusions, and develop effective solutions, and Prepare effective reports.
  2. Satisfactorily carry out increasingly difficult assignments, and perform neat and accurate work.
  3. Use Microsoft Office suite and type proficiently.

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Helpdesk Technician I, for Deckers Brands, at Goleta, CA

Summary, The Help Desk Technician I will provide technical support, multitask, and collaborate with the team to deliver excellent customer service. Strong interpersonal skills are necessary. The company values diversity and fosters an inclusive environment where employees can be their authentic selves.

This is what I believe you will need for the job

  1. Address and resolve incidents and requests via a ticketing system. And ensures the end-to-end customer experience and single-point-of-contact.
  2. Helps answer the Help Desk hotline and serves as the liaison between employees and the IT department to resolve issues.
  3. Resolves issues regarding the use of computer hardware and software. Works with members of the Help Desk team on projects and initiatives as needed.

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Technical Support (Telecom) (Los Angeles, CA)

Company: Intratem

Link: https://www.indeed.com/jobs?q=helpdesk+it&l=California&from=searchOnDesktopSerp&vjk=fe83ae9642304546

Here is an in person Technical Support position in Los Angeles California on Indeed. The Wireless Device Support Specialist provides mobility helpdesk services and assists our client and internal teams with setup, configuration and troubleshooting of mobile device hardware and software by using internal and mobile carrier provided tools and equipment. You will; provide email and telephone support to both internal and external clients. Monitor and assist with client and internal Team chats. Utilize help desk software to keep an accurate account of tasks. Document steps taken and resolution for assigned tickets. Work with a variety of users to assist with setup smartphones and other mobile device troubleshooting. Build and develop working relationships with clients. Communicate effectively with peers, management, and clients. Learn products and plans across all wireless carriers. Collect and enters orders for new or additional products or services. When the issue is beyond the representative’s knowledge, forward cases to the assigned specialist or other appropriate staff. Ensure that appropriate actions are taken to resolve customers’ problems and concerns. Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Participate in regularly scheduled team and individual meetings. Surface ideas and challenges in an effort to further assist our team and client base. Perform other related duties as assigned.

The pay is anywhere between: $24-$26 an hour (40 hour week)

IT Administrator/Helpdesk (Sunnyvale, CA)

Company: CyberCoders

Link: https://www.indeed.com/jobs?q=helpdesk+it&l=California&from=searchOnDesktopSerp&vjk=9eae1894a6f729fc&advn=8690912762161442

Here is an hybrid helpdesk position in Sunnyvale California on Indeed. As an IT Helpdesk Administrator you will; maintain, repair and upgrade the operating system including hardware and software, responding to queries via chat, email, or phone, monitor the performance of existing computer systems and IT infrastructures, set up and manage accounts and workstations, troubleshoot issues and outages, ensure security through access controls, backups and firewalls.

The pay is anywhere between: $70,000-$85,000 a year.