What I Did Today

Today I started my final set of hours for AWEX and did onboarding with Carrie. During the meeting we discussed a new task, reviewed prior tasks, planned out my daily schedule, discussed an experimental check-in, and discussed an email for me to draft up and send out by Wednesday about suggested changes and/or documentation of associate task workflow, or rather a prompt for discussion of those things. I plan to work on that in the coming days so that I can start on it during my flexible hours. The rest of the day I submitted a job listing summary to CTP’s skill center page, updated my spreadsheet for tracking my hours, and finally got started on the new DEI task Carrie assigned to me. Although it was a shorter shift, I was able to start off comfortably without any hitches.

Customer Service Representative (Full-Time, On-Site, Santa Rosa)

Thermalsun Glass Products is a wholesale glass fabricator aiming to provide products and services of superior quality to the glass industry. They are looking for someone to answer phone inquiries, enter customer order information into the computer system, educate customers on basic product knowledge maintain and develop excellent customer relationships, resolve customer issues, file and keep records, as well as other additional responsibilities as needed. Their ideal candidate has a positive, patient and helpful attitude, has problem-solving skills, has excellent verbal and written communication skills, has strong skills with MS Word and MS Excel, is detail oriented with attention to customer needs, has an ability to adapt to changing deadlines, and has excellent time management skills. The pay rate is $22 / hr.

Link

What I Did Today

I practiced my typing and I’m looking forward to my wireless keyboard because I feel like I type faster on that type of keyboard.

I put reminders on my calendar for my Accountability assignment

I turned in my elective assignment where I researched Mechanics Bank as if I was goin to interview there. I looked at the available jobs in my area to see if I would be qualified.

I reviewed the document that we created last week with Carrie about common interview questions to get ready for the mock interview tomorrow 2/12 – it just so happens to be with Mechanics Bank.

At the end of today, I put together my document where I’ll be answering the questions for the Accountability assignment. I will be able to re-read the information and complete the questions on Thursday before class and turn it in to pro.

What I Did Today

  • First accommodation request talk (only cried a little!)
  • — Wholeassing skillsoft too much. Take less granular notes
  • — Watch at a higher speed (this helps more than I thought it would)
  • — Start it at 4:20 in class (this worked today, though I was late starting it because the lab was so interesting)
  • Lab
  • — Got Teamviewer working! did not get a single question answered but it seems like we were rushed on this one because of mock interviews. 4 was a lofty lofty goal for 1.5 hours
  • Troubleshooting Approach
  • — took notes. want to know more about this. Scientific Method for troubleshooting basically
  • I wonder what my typing speed is. I never learned “the right way”

What I did today

Today we learned what a VPN is and useful ways to utilized it. We continued working on the Remote Connectivity Lab. We learned how to install and use TeamViewer, AnyDesk, and TightVNC. We learned the features of each remote connectivity product, how much each product cost, and pros and cons of each product.