CTP Skill Center

I worked on my cover letter and resume. I needed to add more about my counseling career. I also learned the importance of the S.T.A.R. model to rely on for interviews. I was delighted to see that I was already for the most part doing that. I then concluded the day with the mock interviews with Carrie. I also was told there is the possibility of being employed at CTP as an intern which I am excited about. This also would give more weight to my resume.

In Pro today I finished all my Interview Questions and Answers. I worked on my Resume worksheet and finished up with our mock interview questions. It is always fun in Carrie’s classes on Fridays.

Today we started with a presentation of the S.T.A.R method of answering interview questions. We then worked on our professional documents, and for the rest of the day, we did interview question-and-answer practice.

I began the day by presenting a tech article on Microsoft’s new Windows 10 App, highlighting its key features and innovations. Next, I engaged in a Customer Service role-play for Sunshine Express, where we took turns acting as the employee and customer, navigating different scenarios to improve communication and problem-solving skills. Finally, I wrapped up the day with an End-of-Month Reflection using the Rose, Bud, and Thorn method, identifying successes, areas of growth, and challenges. Overall, it was a highly productive and insightful day.

Today I started out with some job postings for the students. After I met with my DoR rep, who informed me this might NOT be my last day, and that I may be able to finish the hours of my last AWEX period at a future date. Hooray! I spent the rest of the day contacting companies for our ERG Outreach project, totaling five. I’m happy with what I’ve contributed so far, and look forward to being able to contribute more in the near future!

Today I started by presenting my tech article for the week. We then practiced our customer service interactions and the best ways to deal with customer complaints. Then it was time for the end-of-month celebration.

Wonderful day.

Today we got to practice angry customer/ manager scenerios. I did my 3 minute typing test and I did 51 WPM. I also got to see my classmates graduate from CTP.