CTP Skill Center

Company: Aston Carter
Link

Typical responsibilities for this role will include answering phone calls, coordinating events, supporting visitors wherever applicable, and managing office supplies. An ideal candidate will be an excellent communicator, possess an attention to detail, have organizational skills, and be comfortable working as part of a team.

Company: PRIDE Industries
Link

This full-time position requires that applicants have at least one year of relevant experience, desirable organizational/communication skills, flexibility in the workplace, and computer literacy. Regular duties will consist of creating correspondences, communicating procedural information, maintaining records, participating in/scheduling meetings, and providing general administrative support.

Company: Milestone Technologies, Inc.

Link: https://www.dice.com/jobs?q=Helpdesk%20IT&location=California,%20USA&latitude=36.778261&longitude=-119.4179324&countryCode=US&locationPrecision=State&adminDistrictCode=CA&radius=30&radiusUnit=mi&page=1&pageSize=20&language=en

Here is an in person IT position in Palo Alto California on Dice. You will provide hardware and software IT support and technical education to end users both remotely and onsite. Apply critical thinking to efficiently troubleshoot simple and complex user requests and issues. and provides as much context and information as possible to deliver the best solutions as quickly as possible. Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi, wired connectivity to the internal network, password resets, etc. Supports user requests and performs break/fix or remote installations as needed. Support AV for internal and customer facing events. Leads in ticket processes and provides coaching for other Technicians when workflow deficiencies are identified. Has deep understanding of defined team metrics, such as backlog, aging, effectiveness; and takes actions based on the current trends in Service. Document our systems and ensure our processes are always improving. Display learning agility by actively seeking answers when technically challenged. Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements.

The pay is anywhere between: $32.41-$43.85 an hour (40 hour work week)

Company: Benaar LA
Link

This is a part-time opportunity where candidates will be responsible for picking up customer orders, tackling errands as needed, managing inventory, and collaborating with a team. The employer is looking for someone with time management/problem-solving skills, strong organizational abilities, a valid driver’s license, and familiarity with the Spanish language.

Orkin is a pest-control company looking for customer service help to manage providing services and products to customers. You will be expected to answer incoming and outbound calls, schedule appointments, navigate Windows and Web-based systems (required training included), help minimize travel time for technicians, use listening skills to identify customer needs, monitor and maintain customer databases, and participate in quality assurance. They expect you to have a valid driver’s license, and you will be expected to obtain a pesticide license/certification, paid for by the company. Strong communication skills required. Pay rate ranges from $17.77 – $26.08 / hr.

Link

This is an in-person opportunity with K&L Supply Co., Inc., who are looking for someone to be a face for their customer service. They want someone who can provide support via email, chat, and phone, analyze customer inquiries, conduct outbound calling, maintain detailed records of customer interactions, collaborate with team members, and assist with sales efforts. They are looking for someone with strong communication skills, who is preferably bilingual, with experience in customer service, who is proficient using computers and software applications for both communication and record keeping, and has a positive attitude and professional customer service etiquette. Pay rate is $23.23 – $25.74 / hr.

Link

TDB Communications, Inc. is looking for a remote customer service representative and will offer training services with their tools to achieve the high quality service they need. You will be asked to troubleshoot customer issues, answer phone calls in an automated system, forward calls, research member inquiries, use a ticketing system, communicate with personnel, management, and customers, help callers with online applications, and follow scheduling. They require minimum internet speeds, 60+ mbps download speed and 6+ mpbs upload speed, as reported by speedtest.net. They expect some experience in customer service, excellent communication skills and problem-solving skills, and ability to work both independently and as a team. Pay rate is $18 /hr.

Link