Technical Support (Remote)

Link: https://www.indeed.com/jobs?q=it+help+desk&l=remote&from=searchOnDesktopSerp&cf-turnstile-response=0.cLEJxZHtYNKZoIY9QuXm0TRdxMqVkSF7FT7aTzCUnvKwgK_4kX4V3OqH62cRbxjS6lrzJh9Q_brY8aUMxytji28tME2frefEBh-M3oruscStaslFg47WRkZ6rrvejOjp-3DsfFI9GEqnNzP8d0tvsozgwELJd21Kpq-gML7y61xVvCPuy7CX4PP-VssLWUjlGB9v-2BMgQX2TM7E4jkd-tWoa3izp44O3_FqEpXBRwYzTxNDGhMhky_vdA8W74JWZpDRwOrr-YhXCBjGkIsOvtIvBknsne5ynJ4-Z72XDxDDGfhrOMR-JYYdZdUGErrnaPURCfmX90fC2YZriCybtEUqDwIbg1BBjoBCnHIKlnYxu0Wbt7ldy7RPi4D7RyLIbj_enl3_zf7eMEg4lbDXghgLe30EIGhrh8BGs5IpDCVdjO5pm5xZqzLAfVHpnwOHbMh4-CNAJodLJBPI25hcu3MjQFzE1z-sNRQULvc_PSuTSaaLEkt5vk7hlXF1DQEScCb-GyIjC7oNaMN7XEpTIYJ6ZBivtC5OCVzwyhnZHKtiBEDk7Wu3IoqpU57R-MqIb4Asrrk6DL0OWYxmUNxuuLJNZeE0FVKCoGxU_7P8Yf-6-OWo61UPPuT8SZslHV5v-JSZH2bbmZnIZN9ULlDiqIVsio7ctXbQ0WBIaLqWQJ1xPhvOEzbDoJ_PRs6nDs4vcweCplsnZArXoHX3lS-Fs89i-RS8tktHjl14Sq2FCwjClm8uuJRf_SIX8Sq-6fvALMgY868g-Nc1rFFfDv3Ll-8N6w8ObiyooLI2Fr4R8tiJENxVFoWcgzUMvtW6V36Q.J5xwKWdczqg72lI5xDuoFA.bc5727182769402200a3206086d6439ce820b3f33410261d9e12cd23e5f3c5c2&vjk=06de3f583b63dccc

Here is an Technical Support position on Indeed. Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues. Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary. Maintain a high level of professionalism and customer service etiquette in all interactions. Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions. Collaborate with team members and other departments to ensure consistent and effective customer support.

The pay is anywhere between $20.51- $22.49 an hour (40 hour work week)

Office Manager (PT into FT, On-Site, Sacramento)

American Guardian Home Health Inc is seeking a candidate to join their team as an office manager. They want someone who can learn and manage the patient intake process, including gathering documents and verifying information, as well as maintain accurate records in their electronic system, assist in organizing, filing, and maintaining patient files, support the team with document preparation, oversee day-to-day office operations, schedule appointments, answer calls, coordinate communications, maintain and order office supplies, ensure all paperwork meets standards, assist in preparing reports, and attend training and work closely with administrative staff. They want someone who has strong organizational and multitasking abilities, proficiency in Microsoft Office Suite including Word, Excel, and Outlook, excellent communication and interpersonal skills, and a willingness to learn and adapt to new processes. The pay rate is $21 / hr.

Link

Office Administrator (Full-Time, On-Site, San Jose)

Drysdale Insurance Services is a real estate agency looking to hire an office administrator to join their team in their San Jose location. They are looking for someone to manage and maintain calendars, schedule appointments, communicate with clients and vendors via phone and email, operate phone systems to handle incoming calls, provide clerical support, prepare reports, memos, and correspondence, maintain a clean and organized office environment, support the real estate agents and the office manager on a daily basis, and assist in recruiting and onboarding. They want someone who has experience in office administration, strong organizational skills, an ability to prioritize tasks effectively, excellent verbal and written communication skills, reliability, and an ability to work both independently and as a team. The pay rate ranges from $20 – $24 / hr.

Link

Customer Service Representative (Full-Time, On-Site, Walnut Creek)

Clear Concepts Management is a media and communications company, and they are seeking a customer service representative to help them achieve their goals. They want someone to respond to customer inquiries in a timely and professional manner, provide information about products, services, and policies to customers, resolve customer complaints and provide solutions, maintain product knowledge to inform customers, document and update records into the company database, and collaborate with team members. The company offers comprehensive training and career advancement opportunities. The skills and qualifications are minimal but include strong communication and interpersonal skills, a positive attitude and desire to help others, ability to multitask, and basic computer skills. The salary range is $45,000 – $60,000 / yr.

Link

What I Did Today

I began my day researching jobs and posting on CTP. It took me a little longer than usual because I wanted to find good roles I would’ve applied for. Next, I continued work on the EFG list looking in Tulare County and checking to see if all the resources are posted. I had a meeting with Carrie and we went over a new assignment, researching rehabilitation centers and posting them on a spreadsheet.