Spanish Bilingual Customer Service Representative (Full-Time, Remote)

CVS Pharmacy is looking for a knowledgeable, trusted, advocate to provide innovative, proactive and compassionate service to their members. This position’s responsibilities include answering inquiries from members via inbound calls, internet inquiries, and written correspondence, dealing compassionately through one-on-one careful listening and patience, ongoing training and self-development, working independently, and collaborating with team members, multitasking while resolving complex issues, and providing effective written and verbal communication. They want someone who is bilingual in Spanish and English, and has experience in customer service, preferably with health insurance and with the senior population. The pay rate ranges from $17.00 – $31.30 / hr.

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What I did today

Worked on today, the BerkMart event project which requires, scouting the internet for helpful information, and compiling the data to create a spreadsheet that accurately outlines the necessary information for the event’s itinerary and the necessary accommodation that will be required for a successful event. Another good day!

what did I do today?

We started tapping for 15 minutes, and then we worked on the assignment, BerMart Event Project, using Google Docs and Google Sheets.

What I did today

Today I continued to work on the BerkMart project. I was able to finish most of the assignment. I still have a little bit more to do and the assignment is on Google Sheets where I used the countif formula to do a word count.

What I did today.

Today, I began by typing for 15 minutes using Monkeytype. After that, I completed my BerkMart Event Project spreadsheet. I added a list of flights on a second sheet and created a PDF file to attach to an email. I then emailed the event information along with the required data. Finally, I created event labels using Avery Label Merge.