CTP Skill Center

Company: Vulcan Materials Company
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This is a full-time opportunity looking for candidates with basic math skills, workplace adaptiveness, problem-solving/communication abilities, and applicable customer service experience. Frequent responsibilities involve answering questions, processing/scheduling orders, utilizing teamwork, coordinating with other departments, and referring to official manuals for sales knowledge. Stated benefits include paid vacation, medical/dental insurance, and a 401k.

TH Management Inc. believes it is possible to have well maintained communities with residents engaged and fully participating in community events. They are looking for someone to educate and provide information to customers about products and services, serve as the direct point of contact for client inquiries, support sales professionals in closing out sales, maintain detailed customer account information, provide exceptional customer service, and collaborate with fellow representatives to improve customer satisfaction. They want someone who has an eagerness to learn and improve upon their skill sets with regard to customer service and sales, who has an outgoing personality, is a self-starter with a competitive spirit, and a natural composure toward arising issues with the ability to find a solution without supervision. The salary range is $45,000 – $50,000 / yr.

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Image Specialty Partners builds relationships with doctors to help their specialty dental practices. They are looking for someone who is bilingual in Spanish and English to work in their call center as a Customer Service Representative. The responsibilities include managing and directing incoming calls to the appropriate departments, providing exceptional customer service by addressing inquiries relating to treatments and services, engaging with patients empathetically, ensuring their concerns are understood, maintaining accurate records of customer interactions, and regularly following up on patient referrals. They want a candidate who has prior experience in customer service, familiarity with Google Suite and MS Office, excellent written and verbal communication skills, fluent both reading and writing in Spanish and English, and punctuality and reliability. The pay rate is $18 – $22 / hr.

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CVS Pharmacy is looking for a knowledgeable, trusted, advocate to provide innovative, proactive and compassionate service to their members. This position’s responsibilities include answering inquiries from members via inbound calls, internet inquiries, and written correspondence, dealing compassionately through one-on-one careful listening and patience, ongoing training and self-development, working independently, and collaborating with team members, multitasking while resolving complex issues, and providing effective written and verbal communication. They want someone who is bilingual in Spanish and English, and has experience in customer service, preferably with health insurance and with the senior population. The pay rate ranges from $17.00 – $31.30 / hr.

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