WHAT I DID TODAY…

What I did Today?

Today we practiced typing. Then we did the power of wellness written customer responses. One classmate was discussing with the instructor how to download the resumes for the Indeed website. I think that was helpful to follow and understand, since I also have Indeed and have been looking for a different type of occupation. Lastly, I did the managing phone calls with warm transfer by way of Micro Sip, by practicing with two people.

What I did today

Happy I was able to attend…. I got one of my best typing speeds 52 wpm.

I received clarification on Google docs on saving docs to my desktop.

We worked on e-mails to customers.

Then we working on the warm transfers.

What I Did Today

– Skillsoft
— Networking. I think I finally understand DHCP as much as I need to.
— I want to physically set up a network so bad
– Typing
– Professional customer service email responses
– Phone practice
– In the in-between moments I looked more into the dregs of the Drive Imaging lab
— Sysprep is magic