Today we first did an assignment on the CX3 phone system. Then we worked on the Independent Challenge. And I watched a video on customer service.
What I did today
Practiced phone scripts with 3CX, and did the Independent Challenge V3.
What I did today!
Today began with practice typing. We did some phone exercises on 3CX. We did the independent challenge. I completed most of it.
What I Did Today
I Practiced answering phones on 3XC Team App and took Independent Challenge V3 Assignment.
What I did today
Today, we worked on another independent challenge. The formulas for the sheets part was a little more difficult for me, but I did manage to figure it out. We also worked with 3CX Communications, which allowed us to practice answering the phone professionally.
What I did today
Completed part one part and part 2 Of The independent challenge
Reception/Data Entry Clerk Walnut Creek, CA
We are seeking a Receptionist to support the daily operations of C.O.P.E. Family Support Center, Inc. This entry-level role involves greeting visitors, answering phone calls, and responding to emails as the first point of contact for the agency. Responsibilities include managing the reception area, scheduling appointments, handling mail, and performing various clerical tasks such as data entry, filing, and maintaining office supplies. The role requires flexibility, with availability for evenings and weekends. A professional demeanor and strong organizational skills are essential.
Customer Service Representative San Rafael, CA
New Concept Staffing Services is seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you’ll be the first point of contact for clients, providing exceptional service and support. Your ability to communicate effectively, address inquiries, and handle orders, returns, and complaints will be key in ensuring customer satisfaction. You’ll also collaborate with sales and office teams to improve services and maintain accurate records. Strong communication skills, previous customer service or sales experience, and the ability to multitask are essential. A friendly demeanor and passion for helping others are a must.
Medical Records Clerk Santa Rosa, CA
At Park View Post Acute, we’re dedicated to delivering exceptional care to our patients and creating a positive work environment for our team. We’re seeking passionate and committed individuals who want to be part of the change in healthcare. We welcome applicants from all backgrounds and strive to maintain a diverse and inclusive workplace. Join us and make a difference!
What I Did Today
Today I started by looking at job listings and summarizing them to post them to CTP’s skill center page. I spent a little longer on this portion than normal because it took me awhile to get going. Afterward, I practiced my typing skills as part of my professional skills development goal. I was happy to see my average speed reached 51 wpm again, and this time my accuracy was 96.6%. I am going to keep at roughly the same pace going forward until my accuracy goes above maybe 97% or 98%, before trying to speed up again. Later on, I looked into CTP Alumni to try and find LinkedIn profiles, but I didn’t find any new ones in the time I worked on it. The rest of the time, I researched B-Corps to try and find ones that align with CTP’s mission and could act as potential partners. It is sometimes hard to find one that feels appropriate and is in a country that is easy to coordinate with.