Customer Service Agent

Entry-Level Customer Service Representative – Full-Time. K.H. DIAMOND EVENTS has an opening in Sacramento for a Customer Service Agent. This is an on-site position.

Key Responsibilities:**

– Respond to customer inquiries via phone, email, and chat.

– Assist customers with product information and order status.

– Resolve customer issues and concerns in a timely and efficient manner.

– Maintain accurate records of customer interactions and transactions.

– Collaborate with other team members to ensure customer satisfaction.

**Qualifications:**

– High school diploma or equivalent.

– Excellent communication skills, both written and verbal.

– Strong problem-solving and interpersonal skills.

– Basic computer knowledge.

– Willingness to learn and adapt in a fast-paced environment.

Interested? Click on the link above to find out more about K. H. DIAMOND EVENTS or click this LINK to apply.

Customer Service Representative

XPO, in Sacramento, has a listing for a full-time Customer Service Representative. Pay starts at $22.61 to $26.01 per hour. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology, and physical assets. 

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 2 years of customer service experience
  • Strong computer, typing, and 10-key skills
  • Experience with Microsoft Office
  • Availability to work a variety of shifts, including days, evenings, nights, and weekends

This job requires the ability to:

  • Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery

If interested, this seems like a good opportunity if you are looking to get in the transportation industry. If interested click on the link above or this LINK to apply.

What I Did Today

Started my workday with a job listing search. Today I used LinkedIn and found some listings with potential that CTP grads could look into. I also sent in a typing test screenshot to EMP. I spent time with the keyboard and feel that I am ready for a breakthrough. Jennifer and I met up with Carrie on ZOOM and got set up with a chat room on the Telegram App.

Customer Support Representative

HireVue,has a job listing for a full-time, remote, entry-level customer representative position. Pay starts at $18.25 per hour.

This is an early career professional role with the potential to grow within the business.

Qualifications

  • Excellent interpersonal communication skills
  • Positive attitude and drive always to be improving
  • Expert reading and writing skills
  • Proficient with technology, able to learn how to troubleshoot technical issues while navigating multiple systems
  • 2+ years experience in a customer service role; experience in a technical support role is a plus
  • Strong problem-solving skills and ability to be resourceful
  • Experience with Salesforce or another CRM preferred.
  • Experience communicating with customers preferred.
  • Flexible schedule (we provide 24/7 customer support)
  • Requires US Citizenship to work in this position

This position seems to have excellent job growth potential.

To apply, click the LINK here. Also, you can click the link above for more information about the company.

Call Center Representative

Pinnacle Claims Management, Inc. has an opening for an entry-level, full-time, remote, call center representative. Compensation:$38,625.60- $47,271

Qualifications

  • High School diploma or GED and one (1) to three (3) years of experience in customer service within a call center environment, preferably within a technical support role.
  • Experience in the healthcare industry with a health benefits company or a federal, or state benefit program is a plus.
  • Knowledge of Health Benefits Exchange (HBEX), eligibility requirements, and the application and enrollment processes preferred.
  • Strong written and verbal communication skills. including a very clear and concise speaking voice, and active listening.
  • Demonstrated skills in time management and team building.
  • Strong ability to research and resolve technical issues and/or client problems as they arise with minimal direction.
  • Knowledge of government regulations, and federal, state, and local health benefit programs is preferred.
  • Ability to retain and apply knowledge of the various operations of the organization, products, and services, to provide excellent customer service support.
  • Ability to learn new software and navigate multiple systems at once. Must have strong knowledge of Customer Relationship Management (CRM) software.
  • Ability to adapt to a constantly changing environment.
  • Basic computer experience and keyboarding skills.
  • Bilingual in Spanish, Chinese, Korean, and Vietnamese is a plus.

I put an extensive qualifications list so someone might get a really good idea of what they are looking at. You can also click the LINK above for more information about this company. to apply, click the LINK here.

Customer Support Agent

Aston Carter, Has a full-time, Hybrid, entry-level customer support agent opening in San Francisco. Pay rate not listed.

We are looking for a self-driven and customer focus level 1 support agent. The level 1 Support agent is a crucial member of the Operations Team. They will have an integral role in providing advanced support for inquiries that our equipment operators cannot solve. This individual will be a core contributor within our organization and collaborate cross-functionally to ensure issues are surfaced, triaged, and tracked until a resolution is achieved. The ideal candidate will possess a solid foundation of both technical and customer service experience.

  • Requirements:*
  • Degree/Certification or equivalent practical experience
  • Experience working in a Support/Service/Help Desk/Call Center Role
  • Excellent analytical, organizational, interpersonal, and teamwork skills
  • Ability to adjust quickly to changing priorities and make quick decisions with available information
  • Vital customer service, prioritization, multitasking, communication, and leadership skills

If interested apply to this LINK.

Job Listings Data Entry/Customer Service Representative/Entry-Level

Jobconversion in Vallejo has an opening. Pay starts From $16.00 to $30.00 per hour DOE.

This job can be done in a remote position.

Must be 16 years of age or older. Must be proficient with basic PC skills. You must have an internet connection. Basic English written language. Basic English spoken language.

You’ll meet these requirements to work from home remotely

  • Stable Internet connection
  • Work can be done using the following: Phone device, laptop or computer
  • Must be able to type accurately with a minimum speed of 30 words per minute
  • Able to focus on tasks without being distracted
  • Must be a resident of the US
  • Not afraid of emailing clients as needed

If interested click the LINK here.

US-based Customer Support Representatives

Helplama, Has a remote, part-time, flexible hours position opening. Pay starts at $10.00 per hour.

This could be an entry-level position for someone to get started in remote employment.

Responsibilities:

· Conduct customer service through phone calls, emails, and live chats for customers needing customer support assistance in a remote setting

· Responding quickly to customer inquiries promptly, remotely

· Ability to resolve customer inquiries via. phone calls, live chat, and emails, remotely

Requirements:

· Strong communication skills, both written and verbally

· Ability to multitask.

· Capable of remaining calm when customers are upset or stressed during phone calls, live chats, and email communication, remotely

· Comfortable using computers in a remote setting

If interested click the LINK here.

Client Service Specialist

Umpqua Bank in Napa has an opening for a Client Service Specialist position. This is a full-time, on-site, position. Pay starts from $18.00 to $21.63.

 High School Diploma or GED.

+ Some experience in customer service preferred.

+ Bilingual preferred.

+ Ability to work in a fast-paced, cash-handling environment.

+ Maintain a professional demeanor at all times.

+ Strong organizational and time management skills.

+ Ability to work effectively as part of a team.

+ Ability to pass Client Service Specialist training programs.

+ Build relationships with customers and internal teammates.

+ Ability to perform repetitive finger, hand, and arm movements.

+ Ability to think critically and provide appropriate solutions.

This position looks to offer quite a bit of training.

If interested click the LINK here.