I did mock customer/ service roles, it was fun. I have already done it before. We saw Mike figure out paint-by-numbers, which was very challenging. I did 2 Skillsoft courses today. Time went by quickly because we worked as a group. I look forward to Thursday and graduation. I’m almost finished with something I’ve wanted for my entire life, bettering my education. I have to keep on getting through life’s obstacles one at a time.
What I did Today!
Today I got to practice on how to be a employee & a customer for POW online. I took an order and made an order. I also got to learn how to paint by numbers on sheets. My typing got better as well I got 69 WPM and 100% accuracy.
What I Did Today
Today I posted job listings to CTP’s skill center for the first hour, and then immediately got to work finishing up the draft for the Google Slides group project I was assigned. First I tried making the project easier to edit under the hood, in case changes needed to be made in the future. After about an hour, I realized that because we put off the layout styling, it would be difficult to implement any theme changes this late. I wish we would have been able to make better use of the layout editor for the sake of workflow, but it didn’t matter too much because most of the slides had a unique layout anyway. The project was reaching a point where I felt like any changes I could think of making would end up being either a complete overhaul, or a tiny detail change, and either way I decided it would be better to wait for feedback. Finally I worked on other assigned tasks for the rest of the day.
What I Did Today
I started my day with three job listings and then briefly touched on the Self-Esteem Slideshow. I then dedicated my remaining shift to Social Media research.
Customer Service Representative/Entry level (On-Site Irvine, CA)
Company: TaxRise
Link
This full-time role is looking for candidates with prior customer service experience, effective communication skills, a flexible schedule, and strong organizational abilities. Common tasks will involve building customer relationships, addressing phone calls, handling client inquiries, providing status updates to team members/clients, and keeping informed about internal processes. This employer offers paid time off, medical/vision insurance, access to an on-site gym, and quarterly company outings.
Customer Service Representative/Entry level (On-Site San Francisco, CA)
Company: Recology
Link
Responsibilities for this full-time position include answering phones, resolving customer complaints, performing recordkeeping, preparing reports, participating in company training, and expediting services between customers and co-workers. As a candidate, you will bring a determination to come up with ideas for new or improved solutions, familiarity with computers, excellent communication skills, and the ability to be a team player. Stated benefits are paid time off, medical/dental insurance, and an employee assistance program.
Customer Experience Representative/Entry level (On-Site Santa Ana, CA)
Company: Lendistry
Link
An ideal applicant for this full-time role should be capable of managing a high volume of phone calls, have strong communication skills, follow company guidelines, and multitask. Daily tasks will include but not be limited to building rapport with potential customers, providing answers to questions concerning products, troubleshooting, documenting all customer interactions, and explaining a variety of services to customers.
Customer Service Representative (Full-Time, On-Site, Richmond)
LHH is passionate about helping their clients flourish through recruitment, outplacement and mobility, and leadership development. They are looking for someone to develop relationships with client stakeholders and provide tailored solutions to them, oversee client accounts, from onboarding to renewal, resolve client issues promptly via phone, email, and chat, working with internal teams when needed, keep accurate and detailed records of client accounts to identify areas for improvement, and give client feedback to relevant departments. They are seeking a candidate with experience in customer service, exceptional communication and interpersonal skills, and an ability to build client relationships, problem-solving and organizational skills, as well as time management skills and technical proficiency. The salary is $62,000 – $72,000 / yr.
Help Desk Specialist II (Full-Time, Remote)
V2X Inc. is working to deliver excellence through high-quality, client-centric, technology services and solutions. They are looking for a help desk specialist to help them achieve their goal in an entry-level position. The responsibilities include analyzing or resolving issue tickets via phone or email, providing desktop support for desktop software, hardware, and peripherals, communicate work logs and documentation, escalate issues through ticketing, meet all standards of productivity and customer satisfaction, and handle assigned requests in a timely manner. Qualifications for this role include customer service excellence, strong communication skills and organizational skills, problem-solving skills, ability to work under supervision, ability to attend shifts or provide advanced notice, knowledge of Microsoft Office, and ability to work a flexible, rotating schedule to support their continuous 24/7 service.
Administrative Assistant (Full-Time, On-Site, Scotts Valley)
The ABRITE Organization is aiming to help kids with education through intervention. They are looking for someone to help with administration regarding communication and scheduling, as well as other tasks such as maintaining record-keeping for students and employee files, handle rosters and documentation, implement systems for staff files, overseeing staff compliance, act as point of contact for meal delivery and meal distribution for children, supervise organization and office supply inventory, prepare monthly billing, collect mail, handle expense reporting, manage break schedules and billing for subcontractors, and run errands as needed. They strongly prefer someone who has worked with kids before, and who has proficiency with Google Suite strong organizational and multitasking skills, a willingness to learn new skills, and preferably bilingual in Spanish. The pay rate ranges from $22 – $25 / hr.