What I did today

Worked with Mike and Marc this fine Monday, 5-6-2024. Assignments tracker , picked Slacker article(git-hub code spaces) and followed along with pro-class. Reviewed skillsoft and saw the new recruits.

What I Did Today

Busy day. I started with job listings. There are some interesting job offers. I then moved on to the Second Chance Spreadsheet and found a Second Chance education site that could be a valuable addition. I then moved on to SkillSoft and studied until the end of my shift.

Customer Advocate/Entry Level (On-Site Bakersfield, CA)

Company: Community Choice Financial Family of Brands
Link
Duties in this role will include assisting in customer account management, entering and maintaining customer information, participating in ongoing trainings, and developing customer relationships. Desired qualifications are strong communication skills, the ability to maintain courteous behavior, and the ability to lift up to 25 pounds.

Job Listings

Recology in Santa Clara has a listing for a full-time, on-site, entry-level, Customer Service Specialist 1. Pay starts at $26.00 – $29.00 – Per Hour.


THE ROLE

Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature.


Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

  • Six months of related experience and/or training.
  • Computer programs, including Microsoft Office suite of applications.
  • High school diploma or GED required.
  • Bachelor’s degree preferred.

You can apply for this opening by clicking the LINK here, or to find out more about this company click on the link above.

Job Listings

JdV by Hyatt has an opening in Calistoga for an on-site, entry-level, part-time, Overnight Front Office Host. Pay starts at $21/hr.

Join our Front Office Team as an Overnight Front Office Host! We’re seeking an individual who thrives on connecting people and sharing their passion and knowledge of the local area. If you’re energized by creating memorable experiences and believe in delivering exceptional hotel service with spontaneity and authenticity, we want you on our team.

Qualifications:

  • Exceptional interpersonal and communication skills, with a friendly and welcoming demeanor.
  • Good organizational and time management skills to handle multiple tasks efficiently in a fast-paced environment.
  • Proficiency in computer applications or the ability to learn.
  • Ability to work effectively as part of a team
  • Willingness to work flexible hours, including overnight, weekends, and holidays, and adapt to changing priorities or guest needs.
  • Familiarity with local attractions, restaurants, transportation options, and other amenities to provide guests with helpful recommendations and assistance.
  • Previous experience in a customer service or hospitality role, is preferred.
  • High school diploma or equivalent.

Looks like a fun job for the right person. To Apply, click the LINK here.

Job Listings

Gainwell Technologies in West Sacramento has a listing for a full-time, on-site, entry-level, Call Center Representative. Pay starts at $32.7K/yr – $40.9K/yr.

Your role in our mission: Gainwell’s commitment to helping clients deliver better health and human services outcomes. Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed. Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved. Adhere to the client’s SLAs and consistently meet production targets. Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes. Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow.


What we’re looking for

  • 2 or more years of customer service experience in any industry
  • Knowledge of basic help desk software, computer software and Microsoft Office applications
  • Strong problem-solving skills to bring inquiries to effective resolution
  • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
  • Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries.

If you are interested in applying, click the LINK here. Or to find out more about this company, click the link above.