Customer Service Representative

Group O, has a full-time remote entry-level, customer service representative. Pay starts at $15/hr.

Group O is an end-to-end business process outsourcing provider offering a wide range of innovative, technologically driven marketing, supply chain, and packaging solutions. Are you enthusiastic about providing top-notch customer service in a dynamic and collaborative environment? Look no further! Join our team at Group O, a nationwide company committed to excellence, where variety meets a commitment to helping people every day.

  • Work From Home: Enjoy the flexibility of working from the comfort of your home. We understand the importance of work-life balance and provide the tools and support you need to excel in a remote setting.
  • Collaborative Internal Environment: Thrive in an environment where collaboration is key. As a Customer Service Representative, you’ll collaborate closely with a supportive team, sharing insights and ideas to deliver exceptional service.

Qualifications

  • Customer-focused, energetic attitude; desire to provide exceptional customer service every time.
  • Excellent verbal communication skills
  • Excellent customer service skills
  • Technology skills on laptop or desktop including Microsoft Office
  • Ability to work on multiple tabs and systems at the same time.
  • Ability to sit (or stand) for extended periods wearing a headset.
  • Diligence.
  • Ability to work in a fast-paced, fluid, changing environment.
  • Ability to remain professional and even-tempered during uncomfortable situations.
  • Adherence to a set schedule with the flexibility to work extra hours or a modified work schedule to meet business needs.
  • Proven longevity in past employment and commitment to excellent attendance.

You can check out the company web-site by clicking the link above, or to apply, click the LINK here

Customer Retention Representative

Frontdoor, Inc. Has a Full-time, remote, entry-level job listing for a customer retention representative. Pay starts at $16/hr.

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home.  As a Customer Retention Representative, you will respond to escalated customer service issues and cancellation requests. You will address customer requests to cancel service and seek to resolve customer dissatisfaction. You are responsible for Communicating and reinforcing the value and benefits of products and services.

Minimum Experience required: 3+ years of customer service experience and/or training required

Required Skills:

  • Must have internet access with a minimum of 4.6Mbps upload/download speeds
  • Customer service and conflict resolution skills
  • Written and verbal communication skills, including influencing and persuading
  • Knowledge of and ability to apply contractual terms and concepts
  • Knowledge of policies and procedures
  • Computer skills (Microsoft Word, Excel, Outlook)
  • Attention to detail
  • Analytical skills
  • Organizational and time management skills

This seems like an interesting job. If you are interested, click the link above, or to apply, click the LINK here.

Call Center Representative

Ultimate Staffing $16/hr – $17/hr  Remote,  Full-time,  Entry level call, center representative.

Job Information:

  • Remote opportunity after training period of 7-9 weeks
  • Temporary-to-hire
  • Schedule: Monday – Friday 8 am – 5 pm.
  • Bonus opportunities.
  • Accept payments over the phone

Requirements:

  • HS degree or equivalent certification is required.
  • Entry-level/apprentice; requires 0-2 year’s directly related experience.
  • Customer service experience and/or training preferred.
  • Energy industry-specific experience helpful
  • Fluency in Spanish helpful.
  • Must be willing to work on a rotating schedule after training period.

If you’re interested and meet the requirements, please apply.

For more information click the link above, or you can apply through Linkd in by clicking the LINK here.

What I did today:

Today we worked on our event planning. It was a bit challenging and I am frustrated. I did not finish; I feel I am lagging. When they are teaching information, for the steps people are working on while I a working to stay focused on my tasks…It’s hard to pay attention to jump ahead and learn what steps others are on. I know it is supposed to be helpful, but it is unknown if I retained what was shown until I reach the steps on which they are on. I feel rushed and disappointed that I am not keeping up. Rough day of learning for me.

What I Did Today

Today, we dedicated the majority of our day to working on our event project. The instructors led us to breakout rooms to address any questions we had. I’ve made significant progress on the project.

What I Learned Today

Today I explored remote desktops and VirtualBox more and learned more about creating multiple virtual machines (PCs). I created multiple PCs and learned how to clone the PCs. The Debian-PC has the option for you to customize it as much as you want.

What I did today

Today we created virtual machines in both VirtualBox and Virtual Machine Manager. It was nice to see a different program, because I have used VirtualBox in the past. the two work very similarly and I am not sure yet which I prefer. VirtualBox is great for spinning up a machine quickly to test something but VMM seems to have a lot more advanced functionality that will help for longer term uses.

It was also great practice to use the ticketing system for documentation even though we were not troubleshooting a problem. I could probably write more in my ticket but I am not used to being so verbose unless I am actively fixing something.

What I did today

Today I met with Carrie to complete my AWEX onboarding and review of the next assignment. I added additional entries to the Job Postings List. I applied for some of those posted positions. I added 18 more possible gifts to the Graduation gift spreadsheet.

Job Postings 2/7/24

Office Manager & Executive Assistant
Company: EdSource
LINK:https://www.workforgood.org/job/616869/office-manager-and-executive-assistant/
This full-time position offers a competitive salary. EdSource offers a comprehensive benefits package that includes a range of medical plans, a 401(k) retirement savings plan, generous vacation leave and paid holidays, and professional development opportunities. This position supports the essential functions of the Director of Operations and Operations team. Supports the Director of Operations and Strategic Operations Lead in looking for ways to evolve and improve the operational efficiency of systems and processes that impact staff and the office. Ensures timely vendor payments, employee compensation, and expenses by performing a range of bookkeeping duties. Support other functional projects such as HR, Recruiting, Grant Management, Finance, etc. Executing regular data entry functions for all accounts receivable and payable, receiving bills, donor checks, and tax notices promptly, preparation of bank deposits; reviewing and processing office-related invoices and expense reports; and maintaining records and coding of accounts receivable and payable accurately. This position has a lot of different roles and responsibilities.

Dental Front Office
Company: Dr. Barry Kami
LINK:https://www.indeed.com/?vjk=6694189ec7e391bd&from=smart-apply&advn=8239820919065163
This position is full-time (32 hours), and offers a competitive salary and benefits. Key Responsibilities include, but are not limited to: *Patient scheduling; *Assisting new and existing patients with all necessary forms; Confirming appointments; *Collections and billing.

Development and Communications Associate
Company: Operation Dignity
LINK: https://www.indeed.com/?advn=85659854116881&vjk=9eb629cf0618bb1d
This position offers a competitive salary and comprehensive benefits. The Development Associate will be responsible for entering data into a Salesforce (CRM) database management, professional correspondence including donor acknowledgment letters, accepting and recording in-kind donations, writing frequent social media posts and quarterly newsletter articles, and other fundraising-related writing and administrative tasks.

Job Listing: In-Office Attendance Clerk, San Fransisco (Full Time)

The Department of General Services in San Fransisco is looking for an Office Technician (Typing)! This full-time, in-person position involves general office duties and liaising with multiple departments as needed. The only requirements are a HS diploma and certificate stating you have a typing speed above 40 words a minute, so anyone who is interested in office work in the SF area should consider applying!

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=415915