Lifelong Medical Care in Oakland is looking for a Front Office Eligibility Coordinator. This position involves greeting patients & intake, scanning and verifying documents and answering clinic phones. The position requires a HS diploma and one year of experience, ideally in the medical industry.
Job Listing: In-Person Data Entry Clerk, Fremont (Full Time)
South Bay Solutions is looking for a Data Entry Clerk. The job involves entering data intro spreadsheets and databases, checking them for accuracy, scanning documents and occasionally contacting clients or suppliers. The only requirements are a HS diploma and the skills you’ve learned at CTP. This is a great entry-level opportunity, so consider applying!
What I Did Today
Today I started with no password to get into my CTP Skillcenter. So I worked with Marc to get a new one. I then went to posting new job listings using MONSTER and Linkd in. That took up the rest of my work time.
Customer Support Representative | Fully Remote USA
HireVue, Full-time, remote, entry-level, customer support representative listing. Pay starts at $18.25/hr.
HireVue is where hiring happens – transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, HireVue’s end-to-end hiring platform features video interviewing, assessments, and conversational AI.
What will you be doing?
- Resolve customer and candidate issues via phone, email, and chat.
- Complete projects assigned by the support manager.
- Identify, research, and resolve customer issues using the HireVue system.
- Follow-up on customer inquiries not immediately resolved.
- Complete call logs and reports.
- Recognize, document, and alert the supervisor of trends/ issues in customer calls.
- Recommend process improvements.
- Nights or weekend hours might be required depending on shift.
- Be an expert in the HireVue platform and help our customers and their candidates understand the value of our technology
- Document and manage your cases for each Support interaction you have
- Recognize, document, and alert leadership of trends in contacts and ongoing issues
- Identify and communicate support process and product improvements
- Delight each of your contacts with positive and encouraging conversations
Qualifications
- Excellent interpersonal communication skills
- Positive attitude and drive to always be improving
- Expert reading and writing skills
- Proficient with technology, able to learn how to troubleshoot technical issues while navigating multiple systems
- 2+ years experience in a customer service role; experience in a technical support role is a plus
- Strong problem-solving skills and ability to be resourceful
- Experience with Salesforce or another CRM preferred.
- Experience communicating with customers preferred.
- Flexible schedule (we provide 24/7 customer support)
- Requires US Citizenship to work in this position
This job has a lot of requirements but looks like it has a lot of potential. For the company website on HireVue life/Linkd in click the link above, or to apply, click the LINK here.
Universal Customer Service Representative I
WESTAMERICA BANK, in Fairfield, has a listing for a full-time, on-site, Universal Customer Service Representative I. Pay starts at $16–$17.13 Per Hour.
As a Customer Service Representative responds to customer telephone inquiries by direct action or referral questions & requests. Complies with customer requests, sells bank services, resolves problems, and explains Bank policy regarding rates and service charges.
Previous customer service skills in a banking environment are preferred. Prior call center experience is a plus. Bilingual/Spanish is highly desirable but not required.
Click HERE, to apply through MONSTER. For more WEST AMERICA BANK click the LINK here.
Call Team – Customer Service
HCMS Napa LLC, has a full-time, on-site, Customer Service Representative- Call Team opening. Pay starts at $19–$20 Per Hour.
Responsibilities:
- Providing telephonic support to patients
- Retrieve patient e-mails, messages and respond timely and professionally to inquiries
- Calling Insurance companies for status on enrollments and claims
- Assist the office with administrative functions as needed
Required Skills and Abilities:
Must have strong verbal and written communication skills.
Ability to learn and utilize accessible resources to complete tasks and projects
Experience with Microsoft Office, Word and Excel a must
If interested, you can look at the company website by clicking the LINK here, or to apply through MONSTER, click HERE
What Did Today
I learned about a few volunteer websites. The volunteer positions could be in-person or fully remote. I also talked to Carrie today.
What I did today:
Today was a good day. It was good for my soul to learn more about the details more into getting a job. How to write and work collaboratively on our resumes, and interviewing skills, all things toward building up to a job that will bring me joy. I was grateful for others sharing their dreams and experiences with me. Thanks to Carrie our instructor today for her kind and patient spirit.
What I Did Today
Today, we attended an employment service presentation, forwarded a potential volunteer opportunity to our instructor via email, updated our job lo, and shared icebreakers with the class.
What I did Today
Today was my first day with employment services so I gathered my relevant information and documents to fill in for my Job Log. We looked at volunteer opportunities which I actually found a couple that could fit my skills. I am looking forward to more work refining my resume and getting more comfortable with the job interview process!