CTP Skill Center

Group O, has a job listing for a Remote, full-time, entry-level customer service representative. Pay starts at $15/hr.

Work From Home: Enjoy the flexibility of working from the comfort of your home. We understand the importance of work-life balance and provide the tools and support you need to excel in a remote setting.

Primary Responsibilities

• Provide customer support via multiple channels for your assigned program; inbound and/or outbound.
• Provide an efficient & high-quality experience for our customers.
• Utilize resources & leading-edge technology tools to assist customers with questions, as well as to stay up to date on program information.
• Document complete and accurate call information provided by the system.
• Document calls for research and escalate through the appropriate chain of command.

• customer-focused, energetic attitude; desire to provide exceptional customer service every time.
• Excellent verbal communication skills
• Excellent customer service skills
• Technology skills on laptop or desktop including Microsoft Office
• Ability to work on multiple tabs and systems at the same time.
• Ability to sit (or stand) for extended periods wearing a headset.
• Diligence.
• Ability to work in a fast-paced, fluid, changing environment.
• Ability to remain professional and even-tempered during uncomfortable situations.
• Adherence to a set schedule with the flexibility to work extra hours or a modified work schedule to meet business needs.
• Proven longevity in past employment and commitment to excellent attendance.

Click the link above to find out more about this company, or click the LINK here to apply.

Gainwell Technologies, has an opening for a full-time, remote, entry-level, call center representative. Pay starts at $25,300/yr – $36,200/yr.

Summary

As a Call Center Representative at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable.

What we’re looking for

• Two (2) or more years of customer service experience in any industry
• Knowledge of basic help desk software, computer software and Microsoft Office applications
• Strong problem-solving skills to bring inquiries to effective resolution
• Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
• Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries

Interested? Find out more about this company by clicking the link above, or to apply, click this LINK.

Hampshire House Corporation has a part-time remote position for a customer service representative.

This is a part-time remote role for a Customer Service Representative. The Customer Service Representative will interact with customers to address inquiries and resolve complaints. They will also be responsible for inputting information into customer databases, analyzing customer interactions, and collaborating with other teams to improve customer satisfaction.
Qualifications

• Excellent verbal and written communication skills
• Ability to maintain a positive attitude and handle difficult situations with professionalism
• Strong attention to detail, organizational skills, and problem-solving skills
• Adept at using computers and proficient in Microsoft Office tools
• Ability to multitask and prioritize effectively in a fast-paced environment
• High school diploma or equivalent, college degree preferred
• Experience in customer service or a related field is a plus
• Experience with CRM software is a plus

If you are interested click the Link here for a Linkd in easy apply form.