CTP Skill Center

Exciting day. we are going to simulate intake calls for a health spa and gym. Making appointments and selling health accessories. Got to 16 wpm typing.

Hello All!

Aetna (CVS) is looking to hire 40 FT Customer Service Reps (remote). If you apply on the company site, once it is complete, please send me the listing ID and the date you applied so I can send the info to our partners at CVS. Link

Good Luck!

Carrie

Started Berk segment of CORE training. We will be very busy! Learned more about Skillsoft. I feel a little more hip to the procedures now.

Typing practice. Our class seems to be a lot more supportive of one another now that we have been working together for a while. worked on resumes. Do not know why this is such a difficult process for me. I really enjoy the mock interview sessions. Merry Christmas to all, and a Happy New Year celebration as well.

The Rose has bloomed and the bush will always keep new blooms coming. Thanks for the support and for having Carl with us today.

Wow! Made and received professional phone calls. used hold buttons, transferred calls, and referred customers to voice mail. I liked it and am looking forward to using these skills in a paid position someday soon.

Typing Practice. Still working on it. Should start moving a little faster. We worked on making professional emails. And today we worked on professional phone etiquette.

14 w.p.m. 2x’s in a row. Email Etiquette. Fixing letters.

Touch Typing. Worked on resumes. Got good info about job interviewing responses. And we got more tips for using different job search engines. All in all, a very professional session. Also got good feedback regarding the mock job interviews.

Today I started with Touch Typing. Hitting the right keys more often. Then we went back to the Girl Scout Cookie Sheet and finished it up.