Just a short note today. I posted 2 job listings, figured out my total hours for my internship, and met with Carrie regarding the Corporate Sponsorship project.
Customer Service Representative
Cornerstone Building Brands, in Vacaville, has an opening for a remote, full-time, entry-level, Customer Service Representative. Pay starts at $17.00 per hour. Qualified candidates must be able to work 8 am-5 pm Pacific.
WORK EXPERIENCE
- Work experience that demonstrates an ability to successfully complete the job requirements
- 1-3 years in a Customer Service facing role within an office setting
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Strong verbal and written communication skills with the ability to effectively communicate with outside departments, customers, superintendents, and builders
- Must be able to multitask and work in a fast-paced environment with the ability to consistently meet project deadlines
- Strong organizational skills with the ability to handle multiple conflicting priorities
- Computer literate with strong data entry skills
- Must be proficient in Excel and other Microsoft Office applications
- Detail oriented with a high level of accuracy and ability to follow through is required
- Previous experience in new home construction is a plus
- Ability to successfully cross-train on additional tasks as needed
Check the link above for more information about this company, or click the LINK here for an application.
Customer Care Representative (Bilingual)
ABC Fitness has a full-time, remote, entry-level position for a Customer Care Representative. This is a position that requires someone who can speak Spanish as well as the English language. The list of job requirements is quite extensive so for a good look click the LINK I have provided above.
AND IT’S GREAT TO HAVE:
- 1 to 2 years previous call center experience preferred
- Experience handling a high volume of inbound and outbound calls is preferred
- Work-from-home experience beneficial
If you are interested in applying, click the link here.
We’re committed to diversity and passion, and encourage you to apply, even if you don’t tick all the listed skillsets!
ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION
What I Did Today
Got my job listings down to 67 minutes. I can feel a certain rhythm when searching and moving information from say, Linkedin to my ob listings. Still a bit clunky, but definitely on the right track. We are going on a project that will rely heavily on Gmail skills, so I am now using a SkillSoft tutorial to sharpen my skills. And touch Typing practice.
Customer Service Representative 1
Recology San Francisco, on-site, full-time, entry-level, Customer Service Representative.
Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward. Recology is an equal opportunity employer committed to supporting an inclusive and diverse work environment where employees are valued, heard, and provided development opportunities.
ESSENTIAL RESPONSIBILITIES
- Answers telephone or greets customers at the counter.
- Provides information about collections, rates, billing, and account status promptly and correctly.
- Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing, and reconciling customer payments.
- Maintains appropriate records, prepares requested reports, and performs related word processing, data entry, and/or clerical duties.
- Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
- Participates in training related to customer service work processes, procedures, skills, and safety to ensure optimum customer service.
- Handles special calls including escrow, bankruptcies, and delinquent accounts by telephone contact and monitoring delinquent accounts to the point of resolution, as appropriate.
Qualifications
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:
- Six months of related experience and/or training.
- Computer programs, including Microsoft Office suite of applications.
- High school diploma or GED required.
- Bachelor’s degree preferred.
For more information click the link above, or click the LINK here to apply.
Customer Service Agent
Entry-Level Customer Service Representative – Full-Time. K.H. DIAMOND EVENTS has an opening in Sacramento for a Customer Service Agent. This is an on-site position.
Key Responsibilities:**
– Respond to customer inquiries via phone, email, and chat.
– Assist customers with product information and order status.
– Resolve customer issues and concerns in a timely and efficient manner.
– Maintain accurate records of customer interactions and transactions.
– Collaborate with other team members to ensure customer satisfaction.
**Qualifications:**
– High school diploma or equivalent.
– Excellent communication skills, both written and verbal.
– Strong problem-solving and interpersonal skills.
– Basic computer knowledge.
– Willingness to learn and adapt in a fast-paced environment.
Interested? Click on the link above to find out more about K. H. DIAMOND EVENTS or click this LINK to apply.
Customer Service Representative
XPO, in Sacramento, has a listing for a full-time Customer Service Representative. Pay starts at $22.61 to $26.01 per hour. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology, and physical assets.
What you need to succeed at XPO:
At a minimum, you’ll need:
- 2 years of customer service experience
- Strong computer, typing, and 10-key skills
- Experience with Microsoft Office
- Availability to work a variety of shifts, including days, evenings, nights, and weekends
This job requires the ability to:
- Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery
If interested, this seems like a good opportunity if you are looking to get in the transportation industry. If interested click on the link above or this LINK to apply.
What I Did Today
Started my workday with a job listing search. Today I used LinkedIn and found some listings with potential that CTP grads could look into. I also sent in a typing test screenshot to EMP. I spent time with the keyboard and feel that I am ready for a breakthrough. Jennifer and I met up with Carrie on ZOOM and got set up with a chat room on the Telegram App.
Customer Support Representative
HireVue,has a job listing for a full-time, remote, entry-level customer representative position. Pay starts at $18.25 per hour.
This is an early career professional role with the potential to grow within the business.
Qualifications
- Excellent interpersonal communication skills
- Positive attitude and drive always to be improving
- Expert reading and writing skills
- Proficient with technology, able to learn how to troubleshoot technical issues while navigating multiple systems
- 2+ years experience in a customer service role; experience in a technical support role is a plus
- Strong problem-solving skills and ability to be resourceful
- Experience with Salesforce or another CRM preferred.
- Experience communicating with customers preferred.
- Flexible schedule (we provide 24/7 customer support)
- Requires US Citizenship to work in this position
This position seems to have excellent job growth potential.
To apply, click the LINK here. Also, you can click the link above for more information about the company.
Call Center Representative
Pinnacle Claims Management, Inc. has an opening for an entry-level, full-time, remote, call center representative. Compensation:$38,625.60- $47,271
Qualifications
- High School diploma or GED and one (1) to three (3) years of experience in customer service within a call center environment, preferably within a technical support role.
- Experience in the healthcare industry with a health benefits company or a federal, or state benefit program is a plus.
- Knowledge of Health Benefits Exchange (HBEX), eligibility requirements, and the application and enrollment processes preferred.
- Strong written and verbal communication skills. including a very clear and concise speaking voice, and active listening.
- Demonstrated skills in time management and team building.
- Strong ability to research and resolve technical issues and/or client problems as they arise with minimal direction.
- Knowledge of government regulations, and federal, state, and local health benefit programs is preferred.
- Ability to retain and apply knowledge of the various operations of the organization, products, and services, to provide excellent customer service support.
- Ability to learn new software and navigate multiple systems at once. Must have strong knowledge of Customer Relationship Management (CRM) software.
- Ability to adapt to a constantly changing environment.
- Basic computer experience and keyboarding skills.
- Bilingual in Spanish, Chinese, Korean, and Vietnamese is a plus.
I put an extensive qualifications list so someone might get a really good idea of what they are looking at. You can also click the LINK above for more information about this company. to apply, click the LINK here.