CTP Skill Center

MassMutual Ascend, has a listing for a full-time, remote, entry-level, customer service analyst. Pay starts at $33,000/yr – $55,000/yr.

As a Customer Service Analyst, you will provide superior customer service by answering our incoming calls and chat messages from clients and agents. In this role, you will be provided training to prepare you for your daily tasks best. Even after you complete training, subject matter experts are available for assistance with any follow-up questions you may have.

What To Expect

• Focused one-on-one meetings with your manager
• Ongoing opportunities for development and learning
• A place to grow your career in a culture that inspires, rewards, and develops employees
• Small company feel with a focus on meeting customers’ needs today and also well into the future.

Minimum Qualifications

• At least a high school diploma or equivalent
• At least 2 years of related customer service experience
• Exceptional verbal communication skills
• Strong attention to detail and ability to multi-task efficiently
  

Ideal Qualifications

• Prior call center experience is a plus, but not required
• Strong computer skills

Interested? For company information, click on the link above, or to apply, click the LINK here.

Concentrix, has a job listing for a seasonal, full-time entry-level, remote, customer service representative. there was no starting pay listed in the listing.

JOB DESCRIPTION

The Customer Service Representative – Seasonal (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services.

Your Qualifications

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative – Seasonal (Remote) role include:

• 1+ year of customer service experience
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Strong computer navigation skills and PC knowledge
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Computer Requirements:
  • Bring your own device – This position does not loan equipment
  • The device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
  • Operating System: Windows 10+
  • RAM: 8GB or higher
  • Processor: Intel i5/AMD Ryzen 5 or higher
• Internet Requirements:
  • DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
  • Speeds: 10 Mbps download and 3 Mbps upload or higher
  • While working, you will be required to hardwire with an ethernet cable
• Must reside in the United States or have a valid U.S. address for residence

Click the link above to reach the company website, or click the LINK here to apply.

Group O, has a listing for a bilingual, full-time, remote, entry-level, customer service representative. Pay starts at $16/hr.

• Variety: Embrace the diversity of tasks and challenges that come with the role. As a Customer Service Representative at Group O, you’ll navigate a range of customer inquiries, ensuring that no two days are the same.
• Work From Home: Enjoy the flexibility of working from the comfort of your home. We understand the importance of work-life balance and provide the tools and support you need to excel in a remote setting.
• Collaborative Internal Environment: Thrive in an environment where collaboration is key. As a Customer Service Representative, you’ll collaborate closely with a supportive team, sharing insights and ideas to deliver exceptional service.

Qualifications

• Fluent in a second language
• Customer-focused, energetic attitude; desire to provide exceptional customer service every time.
• Excellent verbal communication skills
• Excellent customer service skills
• Technology skills on laptop or desktop including Microsoft Office
• Ability to work on multiple tabs and systems at the same time.
• Ability to sit (or stand) for extended periods wearing a headset.
• Diligence.
• Ability to work in a fast paced, fluid, changing environment.
• Ability to remain professional and even-tempered during uncomfortable situations.
• Adherence to a set schedule with the flexibility to work extra hours or a modified work schedule to meet business needs.
• Proven longevity in past employment and committed to excellent attendance.

If this sounds like you, look at the company web-site by clicking the link above, or to apply click the LINK here.

1A Auto, has a listing for a remote, full-time, entry-level, email/chat customer service representative. No starting pay is listed.

We are an online aftermarket auto parts retailer headquartered northwest of Boston. We are a leader in our market and are positioned for further growth. We offer a great “can-do” culture, a casual work environment, and the opportunity to apply your skills in a rewarding situation. **$1,500 Sign-on Bonus**

Qualifications of the Customer Service Representative

• High school diploma or general education degree (GED) and two to three years related customer service experience in a high volume environment /or equivalent combination of education and experience.
• Strong typing, spelling, and grammar skills are a must.
• Proficient computer user and knowledge of the internet.
• Parts Counter or mechanics experience a plus.

If interested, you can click the link above, or you can easy-apply through Linkd in by clicking the LINK here.