Appleby and Company, Inc. in Fresno is seeking an IT Networking Engineer to join their team. As a longstanding local business, we offer great opportunities for employment and professional advancement.
These are some of the responsibilities that you will have at the job.
Today I spent the first hour or so looking for job listings and posting them to CTP’s skill center page. I found two jobs which were in the IT field. Next I researched food pantries in California, including some in Plumas County. Eventually, I had a check-in with Carrie to discuss a new task, which was ERG outreach via email. We went over the template and protocol for contact, however the spreadsheet needed to be updated before I could use it properly. I pointed out some inconsistencies in the spreadsheet and asked some clarifying questions before I really got going. I tried to spend the rest of the time getting into a workflow with the new task, but many sites used different forms or fields that I needed to fill out, and those slowed me down every time I encountered something different. I was able to get a few done, but ran out of time before I got too far. I am hoping to be able to get faster at it in the coming days.
United Surgical Partners International Inc’s mission is to treat each and every one of their patients, and their patients’ families, as if they were their own family member. They are looking for someone to update patient information in their system, collect dues and document them in the billing system, handle funds according to procedures, and answer incoming phone calls. They want a candidate who preferably has hospital clerical experience, can type 45 wpm, and has good communication skills. This is an entry-level position and the pay ranges from $20 – $25 / hr.
Pleasanton Computer Repair is seeking a detail-oriented computer assistant to join their IT team. The responsibilities of this role include assisting with opening and closing the office, answering phones and customer inquiries, following up on tickets, assisting technicians, recommending performance improvements, tracking packages, performing clerical duties, learning new technology, and documenting procedures. They want someone who is self-motivated to learn and can learn fast, has a valid California driver’s license, has excellent communication and time management skills, and has excellent organizational skills and punctuality. The pay rate is $18 – $20 / hr.
Crown Motors’ mission is to be the automotive home of drivers in Holland and across the West Michigan region. They are looking for someone to provide Windows technical support, including providing help for laptops, desktops, and peripherals. You will be expected to guide users over phone, email, or in person, perform installations of basic of Windows operating systems and applications, maintain accurate documentation of support requests, escalate issues as needed, and assist with password resets and network connectivity. They want someone who has an understanding of Microsoft Office, familiarity with general IT concepts, the ability to explain technical concepts to non-technical users, and an eagerness to learn from senior IT members. The pay rate is $20 – $24 / hr.
today in class we practiced receiving phone calls. this was a difficult class for me since my headset is undependable but I survived. tomorrow will be better!
Today, I began with a 15-minute typing exercise on MonkeyType. I then watched a presentation about phone etiquette in the office titled “When the Phone Rings.” After that, I worked on the Power of Wellness phone scripts, going through scenarios 1 to 5. Finally, I recorded greetings for the various voicemail options.
1 completed parts one and two of the Independent challenge I’m Continuing to work on part three
Today I was working on the challenge. There were three parts to the assignment. It was a good challenge and I learned some things. One part included a Sheets assignment.
I worked with the 3cx system, practicing some scripts, and recording some outgoing voicemail messages.