CTP Skill Center – Page 349

Universal Customer Service Representative I

WESTAMERICA BANK, in Fairfield, has a listing for a full-time, on-site, Universal Customer Service Representative I. Pay starts at $16–$17.13 Per Hour.

As a Customer Service Representative responds to customer telephone inquiries by direct action or referral questions & requests. Complies with customer requests, sells bank services, resolves problems, and explains Bank policy regarding rates and service charges.

Previous customer service skills in a banking environment are preferred. Prior call center experience is a plus. Bilingual/Spanish is highly desirable but not required.

Click HERE, to apply through MONSTER. For more WEST AMERICA BANK click the LINK here.

Call Team – Customer Service

HCMS Napa LLC, has a full-time, on-site, Customer Service Representative- Call Team opening. Pay starts at $19–$20 Per Hour.

Responsibilities:

Providing telephonic support to patients
Retrieve patient e-mails, messages and respond timely and professionally to inquiries
Calling Insurance companies for status on enrollments and claims
Assist the office with administrative functions as needed

Required Skills and Abilities:

Must have strong verbal and written communication skills.

Ability to learn and utilize accessible resources to complete tasks and projects

Experience with Microsoft Office, Word and Excel a must

If interested, you can look at the company website by clicking the LINK here, or to apply through MONSTER, click HERE

What Did Today

I learned about a few volunteer websites. The volunteer positions could be in-person or fully remote. I also talked to Carrie today.

What I did today:

Today was a good day. It was good for my soul to learn more about the details more into getting a job. How to write and work collaboratively on our resumes, and interviewing skills, all things toward building up to a job that will bring me joy. I was grateful for others sharing their dreams and experiences with me. Thanks to Carrie our instructor today for her kind and patient spirit.

What I Did Today

Today, we attended an employment service presentation, forwarded a potential volunteer opportunity to our instructor via email, updated our job lo, and shared icebreakers with the class.

What I did Today

Today was my first day with employment services so I gathered my relevant information and documents to fill in for my Job Log. We looked at volunteer opportunities which I actually found a couple that could fit my skills. I am looking forward to more work refining my resume and getting more comfortable with the job interview process!

What I did today:

Today was a good day. I completed my task for BerkMart project that I was challenged on. It felt good. I learned a lot; using my spreadsheet. I enjoyed beginning the new task of taking the Skillsoft classes offered. It felt good to not be alone being slower in understanding and learning new things on the computer every class. Thankful the other students are of various backgrounds and working at different speeds and that the instructors are listening and empathetic about how to encourage and help.

What I Learned Today

I learned how to navigate the Virtual Manager a little more today when I was looking for specific categories. I also learned that the Virtual Manager will work without specific categories.

What I Did Today

Today our focus was twofold. Firstly we dedicated time to fine-tuning our tools for accountability assignment. Simultaneously we embarked on a new project centered around Google Docs formatting.

What I did today!

Today I continued to phases 4 and 5 of Project Inception. I was able to get two Windows VMs set up and running, and a PFSense router. I was able to connect the Windows machine to the internal PFSense VM instead of directly to the CTP network through the host machine. It is very interesting to do all this inside one machine, I am used to doing it all by hand manually. I am excited to learn more!