Customer Success Agent

MOOD Has a full-time remote opening for a Customer Success Agent.

Requirements:

  • Prior customer service experience, preferably in a multi-channel e-commerce environment.
  • Excellent communication skills and the ability to empathize with customers.
  • Strong problem-solving skills and the ability to think on your feet.
  • Tech-savviness and familiarity with customer service tools and software.
  • A positive and enthusiastic attitude with a genuine desire to help others.
  • Flexibility to work in shifts, including evenings and weekends.

This position does not indicate an entry-level position but the requirements seem to be a fit with our training.

If interested click this Link for an application.

Inbound Call Center Representative – 100% Remote

Zurich North America · Utah, United States has listed an Entry Level, Full-time, fully remote Call Center Representative. Pay starts at $16.20 per hour.

Offering an in-depth, 6-week training that covers everything you’ll need to get started. You will be able to join the call center team in January 2024 after your training period.

Basic Qualifications:

  • High School Diploma or Equivalent
  • +6 months or more of customer service experience
  • Data entry experience

Work-from-home office requirements:

  • Designated workspace free from noise and other distractions
  • Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down

Preferred Qualifications:

  • 6 months or more of call center experience
  • Strong data entry skills and the ability to type 32 WPM or more
  • Demonstrated proficiency in Windows-based operating systems and Microsoft Office
  • Ability to navigate multiple computer screens and browsers quickly and accurately
  • Strong comprehension skills, professional demeanor
  • Solid oral & written communication skills
  • Demonstrated strong attention to detail and solid problem-solving skills
  • Insurance knowledge is preferred.

If interested, push the LINK button to apply.

Part-Time Typing Data Entry – Work From Home Customer Service Representative – No Experience Required

Job conversion in Concord is accepting applications for a part-time data entry clerk. Job hours are flexible making this a good stay-at-home job. Pay starts at $16.00 to $30.00 to start. DOE

Requirements to work from home remotely:

  • Stable Internet connection
  • Work can be done using the following: Phone device, laptop or computer
  • Must be able to type accurately with a minimum speed of 30 words per minute
  • Able to focus on tasks without being distracted
  • Must be a resident of the US
  • Not afraid of emailing clients as needed

Qualifications include:

Must be 16 years of age or older. Must be proficient with basic PC skills. You must have an internet connection. Basic English written language. Basic English spoken language.

LINK If you are interested push the link button to apply

Customer Service (REMOTE)

LINK

Path-Arc in Napa Ca. has a 100% remote position opening. Salary is $45,000-$75,000 per year.

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize, and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

If interested, click above to apply.

What I did today

Today, I continued my work to catch up on my orientation. Me and Jose went over tickets and the submission process. Afterwards, we went over the tech article presentation process, and the rest of the stuff I missed on the first week.

Overall, I would say it was a productive day.

What I did today

Today I added more entries to the job postings. Most of the positions were in-person and required great customer service skills. I also made more edits to the Bank of America narrative and met with my supervisor to discuss them. I added several more organizations to the Graduation Raffle list.

Job Postings 11/8/23

Customer Service Coordinator Full-Time
Company: American Airlines
Link: https://jobs.aa.com/job/San-Francisco-Customer-Service-Coordinator-Full-Time-CA-94101/1090261500/?feedId=281400&utm_source=Indeed&sponsored=ppc
This full-time position has an average wage and benefits such as medical and travel perks. You may be required to work some extended hours, weekends, and holidays. This position requires the ability to speak, read, and write English clearly. Great customer service skills are also necessary.

Customer Service Representative
Company: Noble Direct Inc.
Link: https://www.indeed.com/?advn=7156249707385111&vjk=215ea8f80bc04c92
This in-person Customer Service position requires intermediate-level skills. Attention to detail and follow-through skills are a must.

Receptionist
Company: Crown Bay Nursing & Rehabilitation
Link: https://www.indeed.com/?vjk=5dd7c44e25645c7c&advn=5785794902381707
This part-time to full-time position requires great typing and customer service skills. Salary range and benefits are not mentioned.

Healthcare Administrative Assistant
Company: Berkeley Therapy Institute
Link: https://www.indeed.com/?vjk=63d53dc9aaf454f5&advn=9433103685942502
This is a full-time in-person position with an average wage. Must be proficient in Microsoft Office and have great customer service skills. Attention to detail is a must. This position has a competitive salary and full benefits.

What I Did Today

Today I am a lot further along my job search career. I managed to post a listing in 20 minutes. I got bogged down in some technical issues. My weekly check-in with Carrie also came along with Jose. Jose walked me through the issues I was having and also helped me streamline the way I access the sites and pages I need to get my job listings to my blog. Gonna hit it hard tomorrow and see where it takes me.

TSA Customer Service Representative Part-time

Staples has a position open for a TSA enrollment Agent. This is a part-time opening. There is an 8 to 10-week onboarding period. Working hours are typically 5 pm to 9 pm. In this position, you must be 18 or older. Proficiency in operating a computer, mouse, and tablet, comfort in learning new technology, ability to work a flexible schedule including evenings and weekends, typically 5:00 p.m. – 9:00 p.m. Ability to lift/move materials in the 10-50 pound range.

If you are interested, click on this LINK for more details