CTP Skill Center

Listed skills are: Yardi, organizational skills, hospitality, communication skills and customer service.

The Guest Services Representative plays a key role in delivering a luxury resident experience by proactively anticipating and responding to guest needs. This position involves managing daily operations such as reservations, check-ins/outs, package logging, and coordinating with internal teams for maintenance and housekeeping. Strong communication, organizational, and multitasking skills are essential, as the role includes handling inquiries via phone, email, and in person, while also assisting with VIP client interactions and promoting community offerings. A polished, detail-oriented, and team-focused approach is vital in maintaining AVE’s high service standards.

Listed pay is $26 to $30 an hour.

Link: https://www.indeed.com/viewjob?jk=5d35d6c693481b13&from=shareddesktop_copy

Listed skills are: Writing skills, Microsoft Excel, Medicare, managed care, communication skills, call center experience, customer service and computer skills.

The Customer Service Representative serves as the primary liaison for SCFHP members and providers, addressing a wide range of inquiries and concerns in a high-volume call environment. This role requires a working knowledge of SCFHP services, benefits, and communications to provide accurate, timely, and culturally competent support. Responsibilities include managing inbound and outbound calls, handling grievances, appeals, and billing issues, and educating members and providers on eligibility and access to services. The representative also documents interactions, coordinates with internal departments, supports alternative communication channels, and participates in surveys, training, and performance meetings.

Listed pay is $53,055 to $76,930 a year.

Link: https://www.indeed.com/viewjob?jk=b46f6f4c5573421d&from=shareddesktop_copy

Listed skills are: Sales, communication skills, financial services, call center experience, banking and customer service.

The Advice Specialist delivers personalized support to members via phone, email, web, and fax, focusing on relationship-building and long-term member retention. This role involves understanding members’ immediate and future needs to recommend appropriate financial products and services. The specialist collaborates with internal teams such as Meriwest Mortgage, Wealth Advisors, and Business Services to provide comprehensive assistance. Responsibilities include responding to inquiries, communicating loan decisions, resolving loan-related concerns, and cross-selling services to enhance member satisfaction. The position also involves meeting individual and departmental performance goals and contributing to overall service excellence.

Listed pay is: $27.07 to $33.84 an hour.

Link: https://www.indeed.com/viewjob?jk=dceb035b8873deeb&from=shareddesktop_copy

Listed skills are: Typing, Microsoft Word, Microsoft Excel, communication skills, organizational skills, 10 key typing and customer service.

The Customer Service Representative handles customer inquiries and service requests both over the phone and in person, including initiating installations, changes, and discontinuations. This role requires strong communication skills, proficiency in MS Word and Excel, and the ability to work collaboratively across departments to resolve disputes and deliver a high level of customer satisfaction. Representatives maintain accurate records, manage service charges, and promote goodwill while working in a fast-paced, high-call-volume environment. Additional duties include cross-selling services, troubleshooting customer issues with professionalism and empathy, and occasionally covering front desk reception duties.

M-F shifts.

Listed pay is $40.42 an hour.

Link: https://www.indeed.com/viewjob?jk=b9c16a2358bec457&from=shareddesktop_copy

Listed skills are: Time management, communication skills, call center experience and banking.

The Contact Center Specialist provides professional, high-quality customer service by handling telephone and email inquiries efficiently and accurately. Responsibilities include clearly explaining Tech CU products, services, policies, and procedures, identifying cross-sell opportunities, and directing calls to the appropriate departments. The specialist processes authorized transactions, supports internal staff, and maintains a high level of availability for calls, ensuring that all interactions align with company guidelines and compliance standards.

M-F shifts, rotating weekends and occasional overtime.

Listed pay is: $51,900 to $72,100 a year.

Link: https://www.indeed.com/viewjob?jk=656f7b12a370a13d&from=shareddesktop_copy