Call Center Agent

California Lottery, has an opening for an on-site, full-time, entry-level, customer center agent. Pay starts at $2,917/month – $3,920/month.

The California State Lottery is looking to fill 3 Limited Term (12 months) Call Center Agents/Program Technicians for our Sacramento Headquarters. This assignment may be extended and has the potential to become permanent.

Position Highlights;

  • Answer and respond to incoming calls from the public and players regarding their Lottery winning claims via the Verizon Contact Center (VCC).
  • Respond to customers and the general public incoming calls regarding Lottery products and how to submit 2nd chance draw prizes
  • Respond to calls from Lottery retailers, validating tickets when in-store equipment fails, or retailers are unable to do so

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:

Human Resources

(916) 822-8158

[email protected]

Interesting job listing. If interested click the LINK here to apply.

What I Did Today

We were practicing our customer service skills today. By practicing being a cashier and a
customer at BerkMart we expanded our customer service skills. While you are practicing, you can gain new skills and refresh your knowledge.

What I did Today!

Today was very interesting conceptually, I created a nested LAN using VirtualBox and pfSense. it was somewhat frustrating that I could not get my Debian VM to connect as expected, however that afforded a good opportunity to do some Linux troubleshooting.

What I did today

Today I added more entries to the Job Postings List. I applied for two jobs. I began more work/struggling with the Trailhead Salesforce tutorial. I am not sure why this is hard for me to grasp. The terminology is not very familiar to me. I’m struggling to the point that I have asked my grandsons to come over and help me out. Pizza and drinks are hard currency with teenage computer geeks.

Job Postings 2/21/24

Customer Access Assistant – Healthcare Call Center
Company: Ryzen Solutions
LINK: https://www.indeed.com/jobs?q=work+from+home+equipment+provided&l=Oakland%2C+CA&vjk=bcbabf4dd2e422ff
This contract position offers a competitive salary and benefits. Candidate must have Patient Experience- Friendly, Articulate, and communicate effectively. Candidates must be willing to be coached, and trained and can grow into future agent and associate roles at various roles at Call Center.

Remote Customer Service Agent
Company: DialGurus
LINK: https://www.indeed.com/jobs?q=work+from+home&l=Oakland%2C+CA&from=searchOnHP&vjk=3faad30d199c78ec
This full-time/part-time/contract position offers a competitive salary and minimal benefits. The biggest benefit is NO EXPERIENCE REQUIRED. Candidate must maintain accurate and detailed customer records in the company database; Communicate effectively with customers, ensuring clear and concise information is provided; Make outbound calls to follow up with customers or provide additional information; Strong sales skills and the ability to upsell products or services; Must be able to work well in a team environment and collaborate with colleagues.

Customer Experience Associate REMOTE
Company: Apartment List
LINK: https://www.indeed.com/jobs?q=work+from+home+chat+agent&l=Oakland%2C+CA&start=10&vjk=f3b8f9ac878748b7
This full-time remote position offers a competitive salary and benefits. Candidate must manage and respond to renter feedback across all platforms: email, social media, online reviews, web forums, and more. Candidate must resolve complaints reported to third-party compliance sites (e.g., the BBB) and work directly with our leg. identify process inefficiencies and implement improvements to ensure scalability and documentation of all new and existing Customer Experience processes. Candidate must have excellent communication and collaboration skills, proactively initiating projects with cross-functional stakeholders.

Customer Service Representative

Capgemini, has a listing for a full-time, remote, entry-level position for a customer service representative. Pay starts at $13.50/hr.

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital, and platforms. Capgemini is driven by the conviction that the business value of technology comes from and through people.


Requirements:

  • Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications
  • Availability for remote workspace audits (via webcam or phonecam) Inspection time less than 5 min
  • Highspeed and reliable Internet connection
  • Quiet and focused work environment

This job was reposted one week ago. If interested you can click the link above to find out more or to apply, click the LINK here.

Group Services Agent – Seasonal 

The Job Network– Alcatraz Cruises, has an opening for an on-site, full-time, entry-level, group services agent. Pay starts at $20.50/hr.

About the job

Do you share Alcatraz Cruises’ passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise?

The agent will work in the office processing group reservations, answering group phone lines and emails, as well as conducting safety orientations for all youth groups. This position also involves assisting the ticket booth with the selling and scanning of tickets, and boarding and off-loading of guests, as needed. This person will also troubleshoot ticket issues, and assist groups who arrive at Pier 33 Alcatraz Landing without reservations.

I posted this job a few weeks ago and it seemed like a good job for the right person. The job has been reposted today and I thought I would re-post it just in case.

To apply and get a better understanding of this opening, click the LINK here.

What I Did Today

I learned how to use BerkMart WordPress and how to create my WordPress Bio. While I was navigating WordPress, I found the photo icon and many other options were hidden behind a plus symbol. We also learned how to schedule an email. You can schedule an email for later that day, a few days later, or even several months away.