What I did today

Today, we practiced using 3CX, a digital phonecall service. We roleplayed a few customer service scenarios, and ultimately I think we did a good job.

After this, we began working on the written Customer Service Responses assignment.

Towards the end, I had already picked an article for this week’s tech article showcase, and should have enough notes written for it by tomorrow.

What I did today

Today I entered more job posts to the Job Postings List. All entries are variations on the administrative assistant position. All have competitive salaries and benefits. In addition to basic admin skills all require some next-level skills. I also worked on the Graduation Raffle List and the CRA Outreach List.

Job Postings11/20/23

Strategic Assistant
Company: The Sunrise Project, Inc.

Link:https://www.idealist.org/en/nonprofit-job/69a285dd44c44570bcd0ad4889acb8c7-strategic-assistant-the-sunrise-project-inc-oakland
This full-time, in-person position has great pay. This position will combine the roles of Executive Assistant and Personal Assistant to assist the Senior Strategist who has ALS. This position requires deep patience and a high level of emotional intelligence to work with someone who has ALS. Excellent interpersonal, verbal, and written communication skills; critical thinking and decision-making skills are required for this position. Must be highly organized and able to multitask. Work must be performed in or near Oakland, CA

Development Associate
Company: Cat Town
Link
: https://www.idealist.org/en/nonprofit-job/3bd924a7a73d48d6b0b46e9a7c0f5272-development-associate-cat-town-oakland
This full-time hybrid position supports a cat rescue organization. Salary is competitive and benefits include paid holidays, paid time off (starting at 2 weeks per year), and a SIMPLE IRA retirement plan with matching contributions of up to 3%. This position will require execution of Cat Town’s Annual Giving stewardship and solicitation emails and direct mailings; Stewarding a caseload of mid-level donors and helping prepare the Development and Executive Directors for meetings with current and potential major donors through donor research. Also required is maintaining up-to-date pipeline and funder records in Salesforce.

Clerical Assistant
Company: 60 Month Loans Inc.

Link:https://www.indeed.com/?vjk=3e6301c8ab821099&advn=998806689644114
This full-time position provides medical administrative support including filing, data entry, and document management. Must be proficient in typing and data entry with accuracy and attention to detail. Proficiency in file management and record keeping is also required. This position has a competitive salary and comprehensive benefits.




What I Did Today

Today started with a meeting to assess my needs and access them in the Skillsoft library. Organizing & searching, File Explorer, and Microsoft Office 2019 will be the areas I will be working in. Thank you, Marc Thomas.

I also posted 3 new job listings. I worked on Accessing and managing files.

Contact Center Agent

Walker Advertising

This listing is for an entry-level, full-time, remote position. Pay starts at $16.20/hr.

This job seems like it would be a self-satisfying position for the right person.

Core Responsibilities

  • Call prospective clients using an autodialer and transfer calls when answered.
  • Keep a detailed log of calls when a connection with a caller is made.
  • Build trust with callers through empathetic, open, and interactive communication.
  • Meet regular call handling quotas.
  • Follow communication procedures, guidelines, and policies.

Qualifications/Skills

  • Excellent customer service, interpersonal, written, and oral communication skills.
  • Established home office with reliable internet and computer equipment (laptop/desktop and headset).
  • Ability to type at least 35 WPM.
  • Customer orientation and ability to adapt/respond to different types of personalities.
  • Previous customer service, sales, or telemarketing experience preferred.

To apply click the LINK.

Customer Service Representative-Part-Time

This is an on-site, entry-level, full-time position. Pay ranges from $15.40/hr to $23.20/hr, depending on experience.

In This Role, You’ll

  • Provide information related to upcoming auctions and equipment.
  • Provide customers with information about auxiliary services, and additional administrative support as needed.

Here’s What You Bring

  • Previous work experience where you worked in-person with customers.
  • Experience using computers, and learning to use new technology and software.
  • Excellent keyboarding skills for data entry.
  • A commitment to providing fantastic customer service.
  • Able to work well and maintain a positive attitude in high-pressure situations.
  • A friendly, outgoing, patient personality.
  • You thrive working as part of a team, pitching in wherever you’re needed most.
  • You don’t mind working hard and like having fun at work.

To apply, click the LINK below.

Customer Service Representative-Part-Time

Ritchie Bros.

What I did today

Today was a standard Friday employment services. We went over how to improve our resumes, had some practice on follow-up calls and emails, and did some mock-interview practice as a group. In between some of this, I also did some research on how to improve my presence on LinkedIn.

What I did today

Today, I posted an announcement regarding a virtual job fair to be held in December and I posted more entries to the job listings. All job listings were in-person and part-time administrative positions. I also completed, submitted, and documented several CRA Outreach letters.

Job Postings11/16/23

Medical Receptionist / Assistant
Company: Glaucoma Center of San Francisco

Link: https://www.indeed.com/jobs?q=receptionist+part+time&l=Oakland%2C+CA&from=searchOnHP&vjk=e77e9893ee507caf&advn=3666389363894329
This in-person part-time position requires excellent written and verbal communication skills. Stellar customer service skills, the ability to multi-task, and good computer skills are also required. This position has a competitive wage and paid time off. Some rotating weekend work may be required.

Temporary Administrative Specialist
Company: East Bay Regional Park District

Link:https://www.governmentjobs.com/careers/ebparks/jobs/4282064/temporary-administrative-specialist
 This part-time position is located in the Human Resources Department, this position will be onsite, at the Administrative Offices in Oakland, CA. This is a 3-6 month unbenefited temporary assignment. The hourly wage for this position is quite good.

General Clerk
Company: Alliance Ground International

Link: https://www.indeed.com/jobs?q=receptionist+part+time&l=Oakland%2C+CA&from=searchOnHP&vjk=95bbac6c5ee58b64
This part-time position has a competitive wage and requires some general administrative clerk; office management and social media management skills are necessary. Must work weekends as needed.