CTP Skill Center

Concentrix, has an opening for a full-time, seasonal, remote, entry-level, customer service representative. There is no starting pay listed.

JOB DESCRIPTION

The Customer Service Representative – Seasonal (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services.

• 1+ years of customer service experience
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Strong computer navigation skills and PC knowledge
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Computer Requirements:
  • Bring your own device – This position does not loan equipment
  • The device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
  • Operating System: Windows 10+
  • RAM: 8GB or higher
  • Processor: Intel i5/AMD Ryzen 5 or higher
• Internet Requirements:
  • DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
  • Speeds: 10 Mbps download and 3 Mbps upload or higher
  • While working, you will be required to hardwire with an ethernet cable
• Must reside in the United States or have a valid U.S. address for residence

This looks like an interesting position. to find out more about concentrix, click the link above, or to apply, click the LINK here.

Talentify.io, has an opening for an English/Spanish speaking, full-time, mid to senior level remote customer service representative. Pay starts at $15.00 hr. – $31200.00 / year

What To Expect (Job Responsibilities)

• Answer incoming telephone calls and provide call completion or alternate solutions for the caller
• Deal with all customer calls in a courteous and business-like fashion
• Provide excellent quality customer service to resolve matters to caller satisfaction
• Adhere to attendance, punctuality, and performance goals
• Maintain good working relationships with supervisors and coworkers
  

What Is Required (Qualifications)

• High School Diploma or GED
• No experience necessary
• Proficient in leveraging technology tools and platforms for troubleshooting
• Must be fluent in Spanish and English
• Excellent customer service experience

If you are interested, click the link above, or to apply, click the LINK here.

Oak Street Health, has an opening for a Bi-lingual (Spanish), full-time remote, entry-level, Call Center Representative. Pay starts at $20/hr. with $3,600 in annual bonus potential.

The role manages inbound and outbound calls by scheduling appointments, resolving patient issues, collaborating with other teams to solve patient issues, and communicating patient needs and requests to the care teams in the clinics.

Core Responsibilities

• Receive inbound calls from clinics and patients
• Update patient information and manage information in the electronic medical records system
• Schedule appointments for patients with their Oak St Health provider
• Perform service recovery, address patient concerns, and de-escalate callers, when needed

What are we looking for?

• Fluent in both Spanish and English
• High School diploma or equivalent required, some undergraduate education preferred
• 1 year of customer service experience, call center environment experience preferred
• A flexible and positive attitude
• A friendly and nurturing attitude toward our patient population of older adults
• Experience with EMR (Electronic Medical Record) documentation preferred
• Ability to multitask, prioritize, and manage time effectively
• Outstanding phone demeanor and etiquette
• High level of integrity
• Proficient PC skills, including basic Microsoft Excel skills
• US work authorization
• Someone who embodies being Oaky

If this sounds like you and are interested, click the link above, or to apply, click the LINK here. Linked in Easy apply.

MARK ADAMS, has a remote, part-time, Customer Service Representative opening. Pay starts at $25/hr – $35/hr.

Role Description

This is a part-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for resolving customer inquiries and complaints, fielding incoming calls and emails, managing order fulfillment, and processing returns and refunds. 

Qualifications

• Excellent written and verbal communication skills
• Ability to multitask and work under pressure
• Strong attention to detail
• Customer service experience preferred
• Knowledge of basic computer software (e.g. Microsoft Office, Google Suite)
• High school diploma or equivalent required, Associates or Bachelor’s degree preferred

If interested use the Linkedin easy apply. Click the LINK here.