Customer Service Analyst

MassMutual Ascend, In Cincinnati, OH, has a full-time, remote, entry-level job listing for a customer service analyst. Pay starts at $33,000/yr – $55,000/yr.

As a Customer Service Analyst, you will provide superior customer service by answering our incoming calls and chat messages from clients and agents. On this team of professionals, there is an emphasis on treating clients like family and helping them with their requests as they plan for their financial future. In this role, you will be provided training to prepare you for your daily tasks best.

Minimum Qualifications

  • At least a high school diploma or equivalent
  • At least 2 years of related customer service experience
  • Exceptional verbal communication skills
  • Strong attention to detail and ability to multi-task efficiently

Ideal Qualifications

  • Prior call center experience is a plus, but not required
  • Strong computer skills

SALES PITCH:

A career at MassMutual Ascend means you’ll contribute to our mission of taking financial futures above and beyond – and you’ll be inspired to reach your own goals, too.

To get more information about this company, click the link above, or to apply, click the LINK here.

Customer Call Center

Talentify.io, has a full-time, remote, entry-level customer call center opening. There was no starting pay listed.

  • Full-time work-from-home opportunity
  • Schedule flexibility with options for Sunday – Thursday or Tuesday – Saturday
  • Bi-lingual preferred, with an extra $1.00 per hour Spanish bilingual differential
  • Comprehensive benefits package including medical, dental, and vision insurance
  • 401K retirement savings plan with up to 5% company match
  • Tuition assistance up to 5K per year
  • High School Graduate or GED
  • Basic PC/Windows proficiency
  • One-year customer service experience preferred
  • Contact Center experience preferred

How To Stand Out (Preferred Qualifications)

  • 0-2 years of experience as a Donor Outreach Coordinator or in a related healthcare service role

To see more about this company, click the link above, or to apply, click the LINK here.

What I Did Today

Job postings and job fair posts. Worked on Graduation project and seem to be running into a lot of address difficulties. I will stick to it though as there seem to be a lot of valuable skills to be learned for my employment prospects. Also some typing practice.

Bilingual Customer Service Representative

Beyond Finance, has a bilingual, remote, full-time, entry-level listing for a customer service representative. There is no start pay in the job listing.

At Beyond Finance, we’ve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. 

As a Customer Service Representative, you will complete a 4-week training program to become an expert in our financial hardship programs. After you complete training, you will be responsible for providing superior customer service and a positive experience to our clients. The Client Success Representative role is a remote position.

Our call center is open 7 days a week. The hours are M-F 10:30 am-10:00 pm CST and Sat/Sun 8:30 am-8:00 pm CST. The ability to work weekends and evenings is required

What We Look For

  • 1-2 years in sales or customer service; Contact and/or Call Center background, a bonus
  • Bachelor’s Degree, preferred
  • Bilingual – Spanish (Required)
  • Technical proficiency with Client Relationship Management system (CRM)
  • Strong customer service orientation
  • Strong communicator: Includes listening, verbal & written communication, courteous and professional active listening skills is a must
  • Effective problem solver
  • Effective at time management, planning & organizing tasks, and time
  • Ability to understand and empathize with customer issue(s)
  • Ability to work from home in a distraction-free environment
  • Reliable, High Speed, Internet connection

Seems like a pretty interesting position that could also provide a rewarding experience. For more information about this company, click the link above, or to apply with Linkd In click the LINK here.

Bilingual Customer Service Representative

Group O, has a remote, full-time entry-level, listing for a bilingual customer service representative. Pay starts at $16/hr.
Schedule: Mon-Fri 9:30 am-6 pm CST.

Qualifications

  • Fluent in a second language
  • Customer-focused, energetic attitude; desire to provide exceptional customer service every time.
  • Excellent verbal communication skills
  • Excellent customer service skills
  • Technology skills on laptop or desktop including Microsoft Office
  • Ability to work on multiple tabs and systems at the same time.
  • Ability to sit (or stand) for extended periods wearing a headset.
  • Diligence.
  • Ability to work in a fast-paced, fluid, changing environment.
  • Ability to remain professional and even-tempered during uncomfortable situations.
  • Adherence to a schedule with the flexibility to work extra hours or a modified schedule to meet business needs.
  • Proven longevity in past employment and commitment to excellent attendance.

You can investigate Group O a little closer by clicking the link above, or to apply, click the LINK here.

Guest Services Representative

Wizehire(Motel-6) has a job listing in Hayward. This is an on-site, full-time, entry-level position. Pay starts at $18/hr.

Guest Services Representative (Immediately Hiring)

We are seeking a friendly and customer-oriented Guest Services Representative to join our team at Motel 6 in Hayward, CA. As the face of our motel, your role will be to ensure that every guest has a positive and memorable experience during their stay.

Qualifications

  • Excellent customer service skills.
  • Strong communication and interpersonal skills.
  • Ability to handle and resolve guest complaints.
  • Attention to detail and organizational skills.
  • Proficient in computer systems and software applications.

Looks like a good entry-level position.

To apply, click the LINK here.

Bilingual Customer Service Representative

Credit Acceptance in Arizona has a full-time, entry-level, remote, listing for a Bi-lingual customer service representative. Pay starts at $18/hr – $19/hr.

Requirements:

  • High school diploma or GED.
  • Proficiency in spoken and written Spanish
  • High-speed internet connection with a minimum of 15mbph download speed

Preferred:

  • Previous customer service experience in a call center environment.
  • Experience in the finance or automotive industry.
  • Experience in any position where you had to demonstrate excellent communication skills.

I have listed the entry required and preferred experience. The knowledge and skills section is quite extensive and you can see these and more by clicking the apply LINK here. To find out more about the company, click the link above.

Client Success Agent

National Debt Relief, LLC in Carson City, has a full-time, remote, entry-level opening for a client success agent. Pay starts at $19/hr.

The Client Success Agent is focused on providing exceptional voice support for our clients enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client base.

We are seeking individuals available for the following 8-hour shift scheduling options. Scheduling decisions are based on business needs and will be confirmed before hiring.

  • Tuesday – Saturday from 9 a.m. – 6 p.m. Eastern Time
  • Monday – Friday from 1 p.m. – 10 p.m. Eastern Time or from 9 a.m. – 6 p.m. Eastern Time


Qualifications

  • High school diploma/GED required; College degree preferred
  • 2+ years of experience working in a relationship-based support role
  • 2+ years of Customer Service experience
  • Experience within a financial or banking organization is preferred
  • Excellent interpersonal communication skills, both verbal and written
  • Strong critical thinking and problem-solving abilities
  • Strong organizational and multi-tasking skills using multiple systems and tools, with an acute attention to detail
  • Ability to remain professional, confident, and patient when faced with complex problems
  • Proficient in Microsoft Excel and Office

You have probably seen National Debt Relief on Television ads as well as radio. If you would like more information about this company, click the link above. Although this position is advertised as entry-level, have a good look at the qualifications. If you would like to apply, click the LINK here.