Call Center Representative – Healthcare

Gainwell Technologies, has an opening for a full-time, remote, entry-level, call center representative. Pay starts at $25,300/yr – $36,200/yr.


Summary

As a Call Center Representative at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable.

What we’re looking for

  • Two (2) or more years of customer service experience in any industry
  • Knowledge of basic help desk software, computer software and Microsoft Office applications
  • Strong problem-solving skills to bring inquiries to effective resolution
  • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
  • Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries

Interested? Find out more about this company by clicking the link above, or to apply, click this LINK.

Customer Service Representative

Hampshire House Corporation has a part-time remote position for a customer service representative.

This is a part-time remote role for a Customer Service Representative. The Customer Service Representative will interact with customers to address inquiries and resolve complaints. They will also be responsible for inputting information into customer databases, analyzing customer interactions, and collaborating with other teams to improve customer satisfaction.
Qualifications

  • Excellent verbal and written communication skills
  • Ability to maintain a positive attitude and handle difficult situations with professionalism
  • Strong attention to detail, organizational skills, and problem-solving skills
  • Adept at using computers and proficient in Microsoft Office tools
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • High school diploma or equivalent, college degree preferred
  • Experience in customer service or a related field is a plus
  • Experience with CRM software is a plus

If you are interested click the Link here for a Linkd in easy apply form.

What I did today:

Today we reconnected in class and started with our typing practice. The class was all about us working on some electives the instructors gave us to try using and practicing the various skills they have been teaching us. We worked on our own time and project. It was a little scary but a good day.

What I Did Today

First, I posted some job listings as per usual. It definitely seems like there are a lot more scams out there then there used to be, so I had to check each listing carefully, and ended up rejecting more then half of them. After that I sent out more donation requests, mostly to prominent businesses in San Francisco, but also a few local places. A productive day, overall!

What I Learned Today

Today’s learning journey was filled with the process of setting up a Windows 10 virtual machine (VM) on a remote computer. There were multiple steps and configurations throughout the process. Ultimately, achieving a fully functional Windows 10 VM on a remote desktop.

What I did Today!

Today we started the Remote Connectivity lab. I installed and tested out a bunch of different remote control softwares and compared their features and costs. I really like how fast RDP is if you have local access to the machine however AnyDesk was very good for connecting over the internet. My personal choice is Parsec because it was built for gaming, and I use it to remote control my PC from my Phone when I want to play a game while in bed!

What I did Today

Today I added additional job postings to the list. I reviewed the Graduation Sponsorship list for duplicates and removed them. I edited the links to the entries that I added. I sent out six letters to prospective sponsors.

Job Postings 2/12/24

Administrative Assistant
Company: BRS (Bristol Bay Construction Holdings
LINK: https://us232.dayforcehcm.com/CandidatePortal/en-US/brs/Site/BBCHCANDIDATEPORTAL/Posting/View/19419?source=Indeed
This position offers a competitive salary. No benefits are mentioned. Candidate must be able to provide administrative support; Word processing; Document quality checks; Document Production; Answer telephones; Execute clerical and general duties such as data entry and other administrative tasks. Proficiency in Microsoft Office is required.

Administrative Assistant IV
Company: Public Health Institute
LINK: https://www.idealist.org/en/job/9df9605a998543bcb00a338c2ace9617-administrative-assistant-iv-public-health-institute-oakland
This full-time position offers a competitive salary. No benefits are mentioned. Candidate will review, edit, or develop ADA-compliant content for all media published by CWN; Provide meeting support through Zoom, Teams, or in-person events. Organizes/maintains participant contact lists, secures venues and provides on-site meeting assistance with audio/visual operations, materials distribution, and note-taking. provide general administrative support by performing data entry, document editing and formatting, developing and maintaining contact lists, answering the main telephone line and directing callers, and performing light-duty shipping and receiving.

Virtual Data Entry Assistant / Full-time (Remote)
Company: Talentrise
LINK: https://www.ziprecruiter.com/jobs/talentrise-6e9e2057/virtual-data-entry-assistant-full-time-remote-13b2a620?lvk=srzCWg1CQn9XUB8cb9jveg.–N2zCevNYZ&tsid=160000684
This full-time position offers a competitive salary. Limited benefits are offered. The ideal candidate must have: Exceptional attention to detail and a track record of data accuracy; Effective written and verbal communication skills; Self-motivated with the ability to work independently; Ability to maintain focus and productivity in a remote work environment; Willingness to adapt to evolving data entry technologies; Prior experience in data entry is a plus, but not mandatory.