Group Services Agent – Seasonal 

The Job NetworkAlcatraz Cruises, has an opening for an on-site, full-time, entry-level, group services agent. Pay starts at $20.50/hr.

About the job

Do you share Alcatraz Cruises’ passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise?

The agent will work in the office processing group reservations, answering group phone lines and emails, as well as conducting safety orientations for all youth groups. This position also involves assisting the ticket booth with the selling and scanning of tickets, and boarding and off-loading of guests, as needed. This person will also troubleshoot ticket issues, and assist groups who arrive at Pier 33 Alcatraz Landing without reservations.

I posted this job a few weeks ago and it seemed like a good job for the right person. The job has been reposted today and I thought I would re-post it just in case.

To apply and get a better understanding of this opening, click the LINK here.

What I Did Today

I learned how to use BerkMart WordPress and how to create my WordPress Bio. While I was navigating WordPress, I found the photo icon and many other options were hidden behind a plus symbol. We also learned how to schedule an email. You can schedule an email for later that day, a few days later, or even several months away.

What I Did Today

Today I kept busy posting job listings. mostly remote, entry-level, and full-time positions. I sent off three requests for donations to the graduation project. I was able to get some typing practice in as well. I am still working on getting my work day pass word so that I will be able to record my working hours.

Customer Service Advocate I

Centene Corporation, has an opening for a remote full-time, customer service advocate 1. Pay starts at $15.39/hr – $22.11/hr.

About the job

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose Serves as the first-line advocate who focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages various communication channels to provide members and/or providers with timely, accurate, and personalized support on routine complaints.

Education/Experience Requires a High School diploma or GED. Entry-level position typically requiring little or no previous experience. Experience interacting and multitasking using multiple systems and programs simultaneously preferred.

If interested, the company information is available by clicking the link above, or to apply, click the LINK here.

Customer Service Representative 

Concentrix, Has an opening for a PART-TIME, remote, entry-level, customer service representative. No starting pay is listed.

As a remote Customer Service Representative – Part-Time, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences (CX) and tech-powered innovation. 

  • 1+ years of customer service experience
  • A high school diploma or GED
  • A quiet, distraction-free environment to work from in your home
  • Strong computer navigation skills and PC knowledge
  • Proficiency in fast-paced multi-tasking
  • Eagerness to learn new technologies
  • A desktop or laptop to complete PC and internet testing
    • A working computer may be provided depending on the position offered but is not guaranteed (will be discussed further with a recruiter)
  • High-speed Internet (no wireless/hotspots or satellite) and a smartphone
  • Must reside in the United States or have a valid U.S. address for residence

If interested, click the link above for more info. about the company, or to apply, click the LINK here.

Contact Center Agent

Walker Advertising, has an opening for a full-time, remote, entry level, opening for a contact center agent. Starting pay is,$16.25/hr.

We are looking for an empathetic and communicative Contact Center Agent who can handle inquiries and connect consumers with legal services. This may include inbound/outbound calls, chat, and text.


Qualifications/Skills

  • Ability to ensure a high-quality experience for callers seeking legal services
  • Motivated, self-starter, with the ability to thrive in an incentive and goal-oriented environment.
  • Excellent customer service skills, including strong problem solving and negotiating skills, interpersonal, written, and oral communication skills.
  • Established home office with reliable internet and computer equipment (laptop/desktop and headset) for the initial training period
  • Ability to type at least 35 WPM
  • Customer orientation and ability to adapt/respond to different types of personalities
  • Ability to multitask, prioritize, and manage time effectively

If interested, find out more by clicking the link above, or to apply on Linkedin, Click the LINK here.

What I Did Today!

Today we worked on professional development, specifically researching a company/organization before having an interview. This is an area I am familiar with already but it was a good reminder to practice these skills again. I also got some great advice on how to both refine my resume in a general sense and to target it specifically for each application.

What I did today:

Today I practiced some typing before class. Today we worked on how to research a job and investigated details about interviewing.

We practiced answering and sharing short answers to the interview questions. I am not feeling confident to complete my resume and cover letter at this point. Happy Friday

What I Did Today!

Today we did a fun little experiment, looking at PCPartPicker and speccing out different builds depending on purpose and budget. its always fun to look at different computer hardware to me and a nice exercise to see what you can put together. It was very surprising to me how much compute power you can get for $750 these days if you dont need a graphics card!