Today we shared Tech articles and then worked on how to respond to various customer emails. I am mostly using ChatGPT to create the initial response then tweaking it to my liking after.
Job Postings 3/28/24
Receptionist
Company: Zenith American
LINK:https://careers.unitedhealthgroup.com/job/20152401/data-entry-clerk-berkeley-ca-berkeley-ca/
This full-time position offers a competitive salary. Benefits are not mentioned.
Key Duties: Answers and efficiently routes incoming calls accordingly.
Documents and distributes messages as necessary. Greets visitors to the reception area and contacts appropriate staff to assist. Maintains lobby and reception area in an organized and professional manner. Performs clerical duties such as filing and preparing documents for mailing as needed. Performs other duties as assigned. Proficiency in Microsoft Office applications is required.
Fundraising Assistant
Company: The Salvation Army
LINK: https://smartapply.indeed.com/beta/indeedapply/postresumeapply
This full-time position offers a competitive salary and comprehensive benefits. The ideal candidate A. Provide confidential office support for the Chief Executive Officer, demonstrating professionalism and friendliness in interactions with donors, staff, Advisory Board, and the community. B. Proficiently work with various databases, including Salvation Army-specific systems, and conduct internet research as needed. C. Execute donor acknowledgments, letters, and communications with excellent grammar, typing accuracy, and meticulous record-keeping. D. Utilize Publisher and other programs to create marketing materials in collaboration with staff for effective donors, Salvation Army officers, and community engagement. E. Manage special projects, such as events, tours, and Capital Campaign preparations, working with professionals like architects when necessary. F. Accurately track pledges, contacts, and donor acknowledgments during the Capital Campaign, occasionally conducting research and interacting with Board members. Some evening and weekend support may be required.
Office Clerk
Sunrise Medical Supplies, Inc.
LINK:https://www.glassdoor.com/Job/index.htm
This part-time position offers a competitive salary. No benefits are mentioned. Duties include but are not limited to: -Greeting and providing professional customer service to our customers. -Answering phone calls and processing paperwork -Responding to customer questions. -Maintaining office filing systems -Excellent oral and written communication skills strongly preferred. candidates must be bilingual in CANTONESE or MANDARIN and have prior office experience. Computer skills include, but are not limited to: Microsoft office, Google Drive, and QuickBooks.
Fundraising Assistant
What I Did Today
Today I began with my daily job listings. By 11:00, I had completed that and progressed onto the Social Media project. That is starting off a bit slow as I personally determine what is most suitable but I’m slowly getting an idea of what I should be looking for.
Receptionist/Entry Level (In-Person Norwalk, CA)
Company: C Pacific
Link
This is a full-time role for anyone with prominent multitasking skills and ability to preserve confidentiality. Primary tasks concern professionally greeting visitors, performing data entry, and assisting in scheduling appointments/meetings. No immediate benefits are listed.
Front Desk Agent/Entry Level (On-Site Anaheim, CA)
Company: Aimbridge Hospitality
Link
An ideal candidate for this position is capable of managing stress in high pressure situations and anticipating problems. Duties will include offering friendly service to customers, answering inquiries from guests, handling check-ins, and being familiar with company policies. Some benefits listed are paid time off and disability income.
Front Counter Customer Service Rep/Entry Level (On-Site Santa Clara, CA)
Company: D&M Traffic Services Inc.
Link
The duties expected of a candidate in this role are to greet customers and assist them with product inquiries as well as processing orders and managing inventory. A candidate should have the ability to demonstrate teamwork and be capable of lifting 50 pounds. Strong communication skills and knowledge of Microsoft Office Suite are desired.
What I did today…
Hello and welcome Wednesday. Today we practiced our touch typing for the first 15 minutes of class. Then we jumped into reviewing and practicing our skills using the 3CX phone system. We organized calls in teams of two initially, then progressed to teams of three. Coordination on roles was left to us, with each member taking turns. This exercise served as practice for improving our customer service and phone etiquette skills. Realized today is Wednesday, and tomorrow is Thursday; I need to do my accountability assignment due by tomorrow’s class; regarding Remote Customer Service.
I’m intrigued by the upcoming ‘Core Celebration.’ We’ve been informed that it’s scheduled for tomorrow, and I’m eager to witness and participate in this event to understand its significance. Good evening and good day for now…
What I Did Today
Today, I practiced working with 3CX. While I was practicing with the 3CX, I had several rolls I had to play. Some of the roles I played were the caller, the employee, and the manager.
What I did today
3/26/25 Today I answered phones it was kind of a challenge trying to understand but my team tried to help thank u.
What I Did Today
Today we did phone script roleplay with 3CX. I finished partway and volunteered out because of odd group size since I feel confident in my phone skills. I spent the last hour of class working on Skillsoft study.