We practiced making a voicemail for the 3CX phone system. Later, we practiced responding to BerkMart Customers in written form. We responded to a variety of customers who were unhappy or needed further assistance from BerkMart.
What I did today…
Today was a good day. I practiced my typing and today I felt good and more relaxed during my typing. We practiced using the 3CX phone dynamics. I liked working on setting up various options for personalized voicemails. It takes practice to listen to my voice and review it. The phone system has a lot of good tools to use for improved communication. I didn’t quite complete all the setting tasks on the 3CX system, but our instructor took the time to help me complete it, and it felt more satisfying to end the day on a good note.
What I Did Today
Today I started off with some job postings, followed by some practice with the Salesforce CRM tutorial. Then, after a meeting with Carrie, I did some research for the graduation donation project, specifically about natural parks. I really hope I’m able to include them in the graduation gift list, I LOVE Muir Woods and the thought of being able to send one of our graduates there is super motivating!
What I Did Today!
Today we did more work with 3CX and also responding to various customer feedbacks and questions. I utilized both ChatGPT and CoPilot to assist writing responses, it was good practice to both come up with responses to customer feedback and use available tools to refine my responses.
What I did today
I added more entries to the Job Postings List. I applied to two more positions. I worked on Trailhead tutorial. I added additional entries to the Graduation project and sent out accompanying letters. I met with Carrie for 15 min. to review my resume and pending projects. I began implementing the changes to my resume suggested by Carrie. I calculated my remaining AWEX hours and submitted to Carrie.
Job Listing: Remote Records Coordinator (Full Time)
Waldorf University is looking for a Remote Records Coordinator! This position’s main duties are examining educational transcripts, preparing and mailing student records, and answering phones. This position requires a HS diploma and familiarity with Microsoft Office, and will only consider applications that include a Cover Letter. A great opportunity!
Job Listing: Remote Executive Assistant (Full Time)
Aesthetic Home Investments, LLC is looking for a remote-working Executive Assistant! This position involves tracking expenses, helping develop budgets and reviewing and validating data. The only hard requirement is a knowledge of Excel, but demonstrable experience in budget management and/or familiarity with federal contracting procedures are a plus. Consider applying today!
Job Listing: In-Person Office Specialist, Oakland (Full Time)
The Oakland Housing Authority is looking for an Office Specialist! Responsibilities include answering and directing calls, updating and maintaining filing systems, and typing reports and memos. This position requires a HS diploma, a 40-wpm typing speed, and either a year of paid clerical experience or equivalent education, with a bonus for the bilingual. Consider applying today!
Job Postings 2/28/24
Customer Service Representative (Remote)
Company: Multifamily Utility Company
LINK: https://www.ziprecruiter.com/co/Multifamily-Utility/Jobs
This position offers a median salary and comprehensive benefits. Candidate must have strong problem-solving and troubleshooting skills; a solid work ethic and a high level of professional integrity; and excellent customer service skills; Excellent written and oral presentation skills; Highly-organized and detail-oriented; Able to work in a fast-paced environment while maintaining accurate work product; Strong computer use skills, including MS Office; 10-Key experience required.
Customer Service Retention Specialist (REMOTE)
Company: DAILYLOOK
LINK: https://www.ziprecruiter.com/jobs/dailylook-6c4d0158/customer-service-retention-specialist-f6b2b00e?lvk=qLBdWf1cTzKlEtl4UVKJow.–NGjRQO6WZ&tsid=160000684
This full-time remote position offers a median salary and full benefits. Qualified candidates must have customer service experience; Type a minimum of 40 wpm and have a stable, reliable internet connection; Excellent verbal and written communication skills; Ability to handle all complaints in a calm and professional manner.
Administrative Receptionist \ Office
Company: Janus Networks Inc.
LINK: https://www.indeed.com/jobs?q=receptionist+part+time&l=Oakland%2C+CA&from=searchOnHP&vjk=e58379e8627a7737
This part-time position offers a competitive salary and benefits. Candidate must have proven experience as a receptionist or administrative assistant. Proficient in using phone systems, office management software, and computerized systems. Excellent verbal and written communication skills. Strong customer service skills with a friendly and professional demeanor.
What I Did Today
Today I listed Jobs and Posted them. I met with Carrie. And I worked on the Graduation Project.