I was able to get my job posts up in a very smooth manner today. Practice makes perfect. Worked on the graduation sponsorship project. Access to different sites is my biggest challenge. I was looking at the university theater programs for donations. So then I did some typing practice. Time to get out and vote, it is Super Tuesday!
Call Center Retention Specialist
SiriusXM, has a listing for a full-time, remote, entry-level, Call Center Retention Specialist. A starting pay was not on the listing.
SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners — in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories, and music they love wherever they are.
What You’ll Need
- 6 months plus of relevant sales experience in a metric-based/goal-oriented environment.
- Experience in a contact center environment is strongly preferred.
- 6 months of customer service.
- High school diploma or GED.
- Ability to utilize sales skills by asking probing questions, overcoming objections, and rebuttals, creating benefit statements, and assuming the sale to retain customer business and generate new customer sales.
- Ability to achieve required sales, retention, productivity, and attendance targets
- Interpersonal skills and ability to interact and work with employees at all levels and customers of all types.
- Ability to work independently and in a team environment.
- Ability to project a professional image over the phone through excellent phone etiquette.
- Must be fluent in English with excellent written and verbal communication skills.
This is a partial list of requirements to show an example. This seems like a job with a good future.
If interested, click the link above to find out more about the company, or you can click the LINK here to apply.
Inbound Customer Service Representative
CCC Intelligent Solutions, has a listing for a remote, full-time, entry-level, Inbound Customer Service Representative. Pay starts at $15.75/hr.
The RoleThis is a remote opportunity! Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients, and billing services to assist in explaining services and claims information. Full-time hours are available between the hours of 7:00 am – 7:00 pm Central Time Zone, Monday through Friday.
Requirements:
- Must be able to train and work in a remote environment
- No prior medical insurance experience is required, as we will train individuals who are willing to continue to learn and develop
- High school diploma or equivalent
- 1-2 years prior customer service experience required
- Excellent verbal and written communication skills
- Attention to detail
- Ability to multi-task with customer interactions and various applications
- Possess a positive attitude and desire to provide outstanding customer service
- Ability to learn basic medical terminology
- Weekday schedule flexibility
- Career oriented
- Strong technical aptitude
- Ability to work independently
- A quiet and professional work environment free of distractions
- High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 Mbps download and 15 Mbps upload)
Seems like a fairly long list of requirements, but I think this is a good listing for CTP graduates. If interested and want to find out more about the company, click the link above, or to apply, click the link here.
Customer Sales Representative
HGS – Hinduja Global Solutions, has a listing for a full-time, entry-level, remote, Customer Sales Representative. Pay starts at $14.75/hr – $16/hr.
About the job
As a Customer Service Representative, you’ll have the ability to work in a collaborative and engaging environment with one goal, make a positive impact on people’s day! We’ll train you to be an expert in your field, so you can confidently deliver an amazing customer experience.
To be successful, you’ll need these qualities.
- You’re at least 18 years of age
- You have a High School Diploma or equivalent
- You have at least 6 months of customer service experience and you understand the value of coaching/feedback
- Demonstrate a caring, supportive, and friendly nature in every interaction
- You’re computer savvy, comfortable sitting at a desk and working with multiple monitors
- You’re familiar with Android and IOS mobile applications
- You’re results-oriented and comfortable providing customers with recommendations and solutions
Posted on Feb 22, 2024.
If you are interested and want to learn more about the company, click the link above, or click the LINK here to apply.
What I did today…
Today, we reviewed what the new month will bring. Also, review what is due for the week; our Skillsoft learning is to be turned in on Mondays at 2:00 pm and our accountability projects are due on Thursdays. We should make time to complete them on our own. I am working on more in Skillsoft trying to learn more regarding the Google Sheets. I worked on my email requirement which will be due each month. Have a good evening.
What I Did Today
Today marked the beginning of the second month of professional training. We reviewed this week’s agenda, which included a new assignment for the week. We started the day with an orientation to welcome the new students and took a quiz.
What I Did Today
Today I listened to an orientation presentation and answered questions about it. I also worked on answering questions for a monthly email that is only for returning students. Later, I read and started working on the Workplace Communication assignment.
What I Did Today
Today was the first day of a new month so we had new people join the program and we reviewed the orientation material. After that I started to work on my monthly evaluation email, and a Skillsoft module for the weekly requirement. It was a pretty slow day but sometimes you need an easy one to feel good and start your week on the right foot!
What I Did Today
Today I first put up the usual three job listings, and then transitioned to doing more work on the Salesforce CRM tutorial. After that I attempted to add more to the graduation project, but after struggling for quite some time I decided to do something more productive and post 3 more job listings. I think it’s very important when working self-directed that you make sure you’re accomplishing something, and if you aren’t, refocus and maybe change tack. Today was a great illustrator of that!
Job Listing: In-Person Administrative Assistant, San Fransisco (Part Time)
The University of California San Fransisco is looking for a temporary Administrative Assistant! The position entails performing administrative tasks for their Vouchers 4 Veggies program, including processing, packaging and logging food benefits, addressing customer inquiries and managing project paperwork. The only requirements are knowing the MS Office suite, making it an ideal job for someone looking to break into the workforce! Consider applying today!