Customer Service

Talentify.io, Has another remote, full-time, entry-level, Customer Service listing. This looks similar to the last Talentify listing but is in a different city. Different company. No starting pay is listed.

  • Provide excellent customer care and focus to assess customers’ needs and provide solutions
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Follow all customer service procedures and policies
  • Strive to meet and exceed personal and team target goals
  • Record, organize, and file customer interactions and account changes.

What Is Required (Qualifications)

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent communication skills over the phone and other platforms
  • Basic computer skills and experience
  • Ability to multitask
  • Excellent time management and prioritization skills

To find out more about this company, click the link above, or to apply, click the LINK here.

Customer Service 

Talentify.io, has an opening for a full-time, remote entry-level, Customer Service. No starting is listed.

What To Expect (Job Responsibilities)

  • Assess customers’ needs and provide the correct answer or troubleshooting for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and interactive voice response systems
  • Follow all customer service procedures and policies
  • Meet and exceed personal and team target goals
  • Record and organize customer interactions and account changes

What Is Required (Qualifications)

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent communication skills over the phone and other platforms
  • Basic computer skills and experience
  • Ability to multitask
  • Strong time management and prioritization skills

Not much information about the position but the parameters seem to fit our abilities as graduates of CTP.

If interested you can click the link above for more information, or apply by clicking the LINK here.

Customer Care Specialist I

Verra Mobility, has an opening for a full-time, remote, entry-level, Customer Care Specialist I. No starting pay was mentioned.

Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, and serving the world’s largest commercial fleets and rental car companies to manage tolling transactions and violations for millions of vehicles worldwide through connectivity with hundreds of tolling and issuing authorities.  We take your success seriously! Our team has created a clear & dedicated training program that enables you to perfect your skills & become a universal agent. Our program is built in layers for your career growth, we want you to own it!

  • High School Diploma or GED equivalent
  • 6 months+ of customer service experience (call center preferred).
  • Proficient computer skills with the ability to navigate efficiently between applications, including Microsoft Office
  • Passion for working in a team and being collaborative, but able to work independently.
  • Outstanding interpersonal skills, strong work ethic, and self-motivation, with excellent communication skills and able to speak authentically.
  • Flexibility to work any shift. Current hours of operation are between 9:00 AM to 5:30 PM EST time M-F.
  • Bi-lingual (Spanish) is a plus.

If interested, click the link above for more company information, or click the LINK here to apply.

What I Did Today

Today we reviewed how to use several tools in Google Docs. Later, we worked on editing a Google document to practice our skills. There were several things in the document that I needed to change. I also started working on editing another document before class ended.

What I did today…

Tuesday was another typing day start. Today we reviewed our basic toolbar and how to create a Table of Contents. Then we worked on a project independently, which I enjoyed. It felt like it was a good indicator of my learning and improving skills. Thank you for the teaching here on CTP Pro. Good day to all.

What I did today.

What I did Today

Today we reviewed and reinforced our Google Docs skills. Editing the two assignment documents was good practice and a reminder not to get complacent with how we present ourselves professionally through our business communications.