Contact Center Representative (SAFE Credit Union, Hybrid, Full time, Rancho Cordova, CA.)

Listed skills are: Math, customer service, public relations, Microsoft Word, Microsoft Excel and data entry.

As a Contact Center Representative, you are responsible for processing member transactions, resolving concerns, and delivering professional, solutions-focused service in line with SAFE’s Brand Promise. You input credit applications, conduct member profiling to identify needs, and meet service, sales, and referral goals. This role involves providing phone support, collaborating with internal departments, maintaining accurate daily balances, and staying informed on policy and product updates. Additional responsibilities include completing daily checklists, adhering to attendance guidelines, and performing other duties as assigned.

M-F day and evening shifts.

Listed pay is: $20.80 to $22.50 an hour.

Link:

https://www.indeed.com/viewjob?jk=bd3e8f06d52c2af1&from=shareddesktop_copy

Customer Service Representative (Legacy Marketing Management, In person, Full time, Gold River, CA.)

Listed skills: Sales, customer relationship management, customer service, time management, public speaking, organizational skills and communication skills.

As a Customer Service Representative, you will serve as the primary point of contact for customers and businesses, building strong relationships through active listening and tailored support. You’ll present products and services based on customer needs, close sales, and stay informed on the latest offerings to effectively communicate value. This role also involves participating in sales presentations, driving revenue, maintaining client relationships, and approaching challenges with a solution-oriented mindset.

M-F day shift, with weekends as needed.

Listed pay is: $900 to $1300 a week.

Link:

https://www.indeed.com/viewjob?jk=b87189d816922fcd&from=shareddesktop_copy

What I Did Today

– Skillsoft email
— Not bad this week for having the whole schedule turned upside down.
– Guest speaker
— I really like what he had to say about thinking about environments when trying to find a sustainable job situation that you’ll want to be at long term.
– Tech articles
— Robot horse looks so interesting. I really hope it is real.
– Portfolio formatting
— Seems like I wrote it well based on the feedback I got from Jose. Very pleased.
– Didn’t have hardly any time to work on the labs. 🙁 Speaker was cool though.
– Did the first part of class out on the porch and it was so nice. I should do that more often.

WHaT i Did ToDaY

Today I presented my first tech article (posted on Slack) on the Kawasaki hydrogen-powered robot horse. I will be looking for non-CGI videos, as we were all intrigued. We had a guest speaker Rollee, who was a CTP Graduate. He networked & learning with his clientele, which I thought was a creative way to “learn on the job”.

What I did today

Spent the first hour adding job listings to the CTP website, focusing on the Petaluma area. In the second hour I worked on the emergency food list, adding listings in Kern and LA Counties. In the final hour I searched for and added a few listings to the DEI companies list.