CTP Skill Center

Link: https://www.indeed.com/jobs?q=it+help+desk&l=California&start=10&vjk=9ef40c23027d2fcb

Here is an in person IT helpdesk position in Oakland California on Indeed. You will, Provides technical support, via phone, to internal end users on a variety of computer issues as related to computer software applications, interfaces, data transmission/interfaces, reports and/or other customer related items. Receives, tracks, monitors, reviews, inputs, records, and maintains information such as name, address/location, PC or equipment to be repaired or service to be rendered. Ensures information is accurate and that technician(s) responds in a timely fashion. Prepares work orders and distributes those work orders to appropriate resources or technician(s); Schedules service call(s) and dispatches; Relays messages and special instructions to resources or technician(s) and/or other departments. May be required to launch immediate response teams (IRTs), as needed, and lead the IRT calls until the issue is resolved. Calls or writes customer(s) to ensure satisfactory performance of service. Performs follow up procedure. Keeps an accurate record of service calls and work orders using “Service Desk Plus” software. Participates in, in-service training programs, attends staff meetings and as required. Is knowledgeable in internal operations with current technologies, upgrades, patches, releases and all change controls. Position may be required to work evening shifts and weekends.

The pay is anywhere between $18-$25 an hour (40 hour work week)

Link: https://www.indeed.com/jobs?q=it+help+desk&l=California&vjk=310244f7201b44e3

Here is a remote technical support position on Indeed. You will Answer incoming calls from customers and installers. Provide operation, troubleshooting, maintenance, and installation support. Promote and maintain positive customer relations. Provide troubleshooting and repair support to installers and customers over the telephone. Instruct installers and customers in equipment installation, operation, and maintenance of equipment and their responsibilities. Administer service programs to effectively correct service issues. Dispatch installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting. Prepare and maintains daily logs and records. Identify and makes recommendations for product improvement. Training will be provided.

The pay is anywhere between $17-$19 an hour (40 hour work week)

Link: https://www.indeed.com/jobs?q=it+help+desk&l=California&vjk=54ad17f39dd35593

Here is an in person desktop support position in San Jose on Indeed. You will perform tasks under minimal supervision, provides assistance, coordination, follow-up on customer issues, and real-time desktop support. Provides desktop support, including problem recognition, research, isolation and resolution steps for system and application software, MAC/PC hardware, and peripherals. Provides application support, including problem recognition, research, isolation, and resolution steps for Level 1 application support. Provide level 1 support for SAP, SalesForce.com, ServiceMax, and Enovia. Be able to translate user requests into requirements documents. Records and logs all details related to support calls dispatched or handled in the call tracking system. Performs system software, application, and hardware upgrades. Provides telephone support to remote users who experience software or hardware problems. Provides timely updates and reports to management on all project work and unique assignments. Setup user accounts and email accounts. Printer configuration, support for Mac and Windows. Proactively address new emerging problems. Support enterprise-level video conferencing.

The pay is anywhere between $25- $80 depending on experience and education (40 hour work week)

Cintas provides a comprehensive range of products and services, ensuring that our clients’ facilities and employees are clean, safe, and at their best. They are looking for someone to handle accounts receivable, accounts payable, data entry, receptionist duties, faxing filing, photocopying, managing incoming and outgoing mail, and creating letters and proposals. They expect proficiency with Microsoft Office (Word, Excel, Powerpoint, Outlook) and internet, experience answering phones and transferring calls, experience with data entry, and basic language and communication skills in English. The pay range is $18.91 – $23.05 / hr.

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Knighted Ventures is the largest provider of Third-Party Player Proposition Services for the California card room industry. They are seeking an office administrator to manage tasks such as meeting and travel coordination, handling phone and email correspondence, sorting mail, keeping office inventory, supporting administrative overflow, engaging with all levels of the organization, co-managing new hire onboarding, providing recruitment support, scheduling interviews, and supporting coordination of company events. They want someone with strong organizational skills with the ability to multitask, with excellent written and verbal communication skills, a proactive and positive attitude, a willingness to learn, proficiency in MS Word, Excel, and Google Suite, experience with spreadsheets, and availability to work some weekends. The salary range is $58,000 – $68,000 / yr.

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HR Options, Inc. is seeking an office/HR assistant to join their team and handle administrative responsibilities. The responsibilities include ordering and stocking office supplies, managing building maintenance coordination, managing mail, coordinating marketing materials, scheduling, managing vendor subscriptions, filing, moving boxes, and kitchen supply organization, HR data entry, processing onboarding paperwork, processing invoices, recruiting, payroll processing, recording processes, and interfacing with clients in a customer service environment. They are looking for someone with excellent written and verbal communication skills, excellent customer service skills, strong time management skills, strong attention to detail, ability to follow instructions and provide updates, flexibility, exercise discretion and confidentiality, ability to work independently and as a team, ability to multitask, computer proficiency, including databases, spreadsheets, word processing, and email, ability to move furniture, lift up to 40 lbs, and sit for prolonged periods of time, and ability to drive occasionally. The pay rate ranges from $22 – $26 / hr.

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