CTP Skill Center

I added more entries to the Re-entry Resource List. I also began a survey project. I added a more diverse listing of job postings including some remote, hybrid, and in-office positions.

Administrative Assistant for Law Firm
Company: Straussner Sherman
Link:https://www.ziprecruiter.com/jobs/straussner-sherman-f3d19e6c/administrative-assistant-for-law-firm-da43d4f7?lvk=VOqPURQK_BjrjZrapX_GRA.–N0Kt0jKC3&tsid=160000684
Fast-paced; confidentiality and discretion a must; must feel comfortable on the phones; Good computer skills. Sounds like a typical law firm; never a dull moment. Good benefits include retirement.

Data Entry Operator / Junior Level (Remote)
Company: Diverselynx
Link: https://www.ziprecruiter.com/jobs/diverselynx-6f207782/data-entry-operator-junior-level-remote-93a44d95?lvk=L8WIH9iluPqbHKG5xu3WUA.–N0sSyUARZ&tsid=160000684
Confidentiality, accuracy, and attention to detail are a must. Effective communication skills; self-motivated; no prior experience necessary.

Executive Assistant (Hybrid Position)
Company: First Place for Youth
Link:https://www.ziprecruiter.com/jobs/first-place-for-youth-454748c0/executive-assistant-f51a22f3?lvk=jKXO2Mj9PjVgpdVn6a_TQw.–Mxj2lwIP7&tsid=160000684
Comprehensive benefits; Culture of diversity and inclusion; Administrative support to the Chief Executive Officer (CEO); Wide array of duties; Great pay.

I started off by adding some entries to the Re-Entry Resource List. In recent conversations with some friends, I’ve discovered that some of them actually want to go back to the office instead of having the flexibility of working from home. With that in mind, I have included some In-Office positions in today’s job postings.

Customer Support and Operations Coordinator
Company: Zenbooth
Link: https://m5.apply.indeed.com/beta/indeedapply/form/resume
Good Pay and benefits. Must have Attention to detail and ability to adapt to changing priorities. In-Person Position.

Client Solutions Associate
Company: Office Hours
Link:https://boards.greenhouse.io/officehours/jobs/4016582005?gh_src=01dbc2ad5us
Great pay, good benefits. This entry-level position may be your position if you are ambitious yet have empathy for others and a growth mindset.

Client Success Specialist (2:30pm-11:30pm PST) REMOTE FROM ANYWHERE
Company: AYTM
Link:https://m5.apply.indeed.com/beta/indeedapply/form/resume
AYTM (“Ask Your Target Market”) has an interesting and wide range of benefits including unlimited PTO; Paid Volunteer Time and a Travel Program for all employees. Not your average company.

Today, I added more job posts to the list and I did more research for the reentry project.

CSR – Customer Service Representative
Company: 5 Star Bath Solutions of Pittsburgh
Link: https://www.indeed.com/jobs?q=customer+service&l=Remote&from=searchOnHP&vjk=79a9883858ecc953\
This is a full-time, part-time position. Previous experience is preferred. Must maintain accurate and detailed records of client interactions.

Customer Service Agent (Remote)
Company: Hims & Hers
Link: https://www.indeed.com/jobs?q=customer+service&l=Remote&radius=15&start=10&pp=gQAPAAAAAAAAAAAAAAACDalRDQAqAQAIDClK-gjgoX0dFSDwf00YRql1LfXPovIn6oUOIalCr93aIdI4rz1CAAA&vjk=2e880f7dec007b86
Must have great verbal and written communication skills. Must have 1+ year experience. Ability to work non-standard business hours, including weekends, evenings & holidays

Reservations Representative (Remote)
Company: The Travel Corporation
Link: https://www.indeed.com/jobs?q=customer+service&l=Remote&radius=15&start=30&pp=gQAtAAAAAAAAAAAAAAACDanKkABaAQIBDCYGEwb_wN7m0_5oIIDVKfR3J5EcYsA6sb_pFaa9MjG8LvseTXL2EAgAAHEa3Culr-OQtp-V1vVTGg2ShCLLYP3gc8zdfqxgyc6Am6xKx4FddQHy4_zgAAA&vjk=bb17f016732fd619
This job involves; Sales, Education, Problem-Solving, Collaboration, Nurturing, Taking Initiative. Overtime may be required.

I researched and entered some job postings. Mostly entry-level and remote jobs. I also did some research regarding resources for the formerly incarcerated.

Development Coordinator (Remote full-time)
Company: Nepal Youth Foundation
This position can be in-person in San Francisco, or it can be remote.
Link: https://www.idealist.org/en/nonprofit-job/c6510eeff01c4d6fb363c68aeced1bbc-development-coordinator-nepal-youth-foundation-san-francisco
Benefits: PTO, Health, and Dental Insurance
USD $48,000 – USD $52,000 / year
Job Responsibilities: Data Processing and Acknowledgments; Fundraising; Event Planning; Communications; Website Management; Maintaining NYF’s archive of online and print communications; Responding to phone and email inquiries and assisting with various office tasks.
Desired Skillset: Excellent written and oral communication skills; organized, problem-solving; Customer Service skills; Proficient in using website and social media platforms; Motivated, punctual, and capable of working in a small, collaborative team. 4-Year Degree Required.
This is an entry-level position with the opportunity to do well by doing good.

Foster Care and Adoption Resource Specialist ( Remote)
Company: National Adoption Association
Link: https://apply.workable.com/national-adoption-association-1/?not_found=true
This is an entry-level position that can be performed from any location in the United States.
Benefits: $45,000 – $47,000 per year; health plan, dental & vision insurance (100% employer paid for employees!); employer retirement plan contribution; and professional development opportunities;
Desired Skillset and Abilities:  Proficiency with Microsoft Office, Google Workspace, and comfort with database systems.; Bilingual in English/Spanish is preferred.;  Strong and reliable internet access.;  Strong organizational, time management, and interpersonal skills.; Ability to work independently and collaboratively as part of a professional team.;
This position is great for those who are just starting out or for those who have been out of the workforce for a long time. Great benefits!

Member Enrollment Support (REMOTE- California ONLY)
Company: A-Line Staffing Solutions
A-Line Staffing looking to hire 20+ Customer Service Representatives to work for a brokerage and advisory firm based in San Diego.
Link: https://www.ziprecruiter.com/candidate/suggested-jobs?quiz_id=ad6fa65f&listing_key=y2sVaOQVuF-cQ2vflHC-8g&show_rdb_optin_modal=1
Benefits: $17 per hour; 401K, Dental, Life, Medical, Vision
Job Responsibilities: Take inbound calls from employees of large corporations and assist them with enrollment into a healthcare or pension plan.; Start out on one client, and with time you will be cross-trained to aid on multiple clients. trained to aid multiple clients..; Spend your day either on the phone or aiding through webchat conversations and email.; Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message.; Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls.; Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements.
This position does not pay much, but has good benefits and provides good training.

I finally got hooked up to Telegram Messenger and posted today’s job postings. I also began research for a new project.

Customer Service Hospitality Concierge (Remote)
Company: Dry Farm Wines (DFW)
Link:https://www.ziprecruiter.com/jobs/dry-farm-wines-dcd65653/customer-service-hospitality-concierge-remote-f142b5bb?lvk=5cetcX-jj0-EQSc4MwscIQ.–MvxgBoH1J&tsid=160000684
This is a job posting for wine enthusiasts! DFW has the highest quality Natural Wines from small family growers worldwide. Every wine meets strict criteria, including organic farming practices, lower alcohol levels, no sugar, and a delicious taste.
Benefits: 4-day work week.; Unlimited pure Natural Wine.; Generous 401k, Profit Sharing, and Defined Benefit plans available.; Paid gym stipend.; Team meals and parties, paid for by the company.; Opportunity for advancement.; Generous vacation and PTO days.
Duties: You’ll solve any issues that arise for customers.; you’ll always prioritize phone calls.; You’ll manage customer inquiries via the phone.; You’ll ensure every customer feels heard by getting them a quick response to any questions they have.; Caring and empathy for customers is a must.; You’ll keep the rest of the team informed about the general mood and feedback from customers.;
Required Skillset: You must have at least 2 years of experience in a customer-facing position.; You have wine knowledge. You are able to speak about wine extensively.; You have an unquenchable thirst for learning.;

Company Values: Admiration – We admire and respect each other.; Excellence – We have an internal drive for excellence in all things.; Innovation – We are always adapting and pushing the envelope.; Group Flow – We love creating together and we trust each other.; Self-Directed Responsibility – We get things done with energy, cleverness, and without requiring much oversight.
For these job posts, I try to post jobs for companies where I would like to work.

Member Services Representative I/Job Req 587498501
Company: Alameda Alliance for Health
Link: https://secure4.saashr.com/ta/6167909.careers?ShowJob=587498501
Essential Functions of the Job: Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.; Member communications: Create and/or mail appropriate member materials and communications as needed.; perform ongoing data entry which assists in the maintenance of the Member Services department database tools.
Skillset Required: Minimum one year of direct customer service Call center experience and managed care experience a plus.
This is a very intensive customer service position. If you enjoy a hectic work environment, then this is for you.
Event Strategy Coordinator (Remote)
Company: FocusKPI Inc.
Link: https://www.glassdoor.com/Job/california-help-desk-entry-level-remote-jobs-SRCH_IL.0,10_IS2280_KO11,39.htm
Responsibilities: Update service desk tickets and supporting pages for all incoming event requests.; Employ note-taking principles and serve as the strategy team’s ultimate information collector.; Proofread and provide suggestions for improving various strategy documents including program strategies, post-event reports, and award submissions.; Assist with strategy contracts and SOW agreements as needed.
This position appears to function as the information hub for the organization.