Customer Service Representative

Full-time, in-office, Customer Service. Pay is $25.00 per hour. Entry- Level.

National Blinds & Flooring, Inc. San Mateo ca.

Responsibilities

  • Manage incoming/outgoing calls
  • Schedule technicians
  • Receive / process repairs and orders
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Have strong attention to detail and be highly organized
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to help our customers

Skills

  • Strong phone contact handling skills and active listening
  • Ability to adapt/respond to different types of customers and their needs
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Click the LINK here to apply

What I did today

Today, we worked on a ‘Fix these letters’ assignment and finished up the Girl Scout Cookies assignment. I had a little trouble due to a clerical error with the latter, but everything got sorted out in the end. Afterward, I got started on the initial steps for the week’s accountability assignment.

We also did an overview of Gmail’s features, such as Labels, message scheduling, and carbon copying. I will be sure to visit the Skillsoft course on Gmail later to further my depth of knowledge.

What I Did Today

I posted 3 job listings on my Blog today and spent an hour and twenty minutes. My best yet. Then I got into my SkillSoft Library and worked on Windows File Explorer lessons. I took the pre-test and did pretty well. And I spent 20 minutes on typing practice—a pretty good day.

GUEST EXPERIENCE OPERATOR

Full-time front-desk customer service opening in Napa. $21 an hour. Excellent perks.

As a Guest Experience Operator, you will be the first point of contact for our guests over the phone, playing a crucial role in delivering exceptional service that aligns with our Forbes Hotel standards. This role serves as an entry point into our front office team, with the potential for cross-training and shifts as a Front Office Host.

Qualifications

  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in basic computer operations.
  • Previous experience in customer service or hospitality is a plus.
  • Ability to sit or stand for prolonged periods.
  • Flexibility to work in shifts, including weekends and holidays.

Click LINK to apply

Remote Customer Care Specialist – Bi-Lingual (Spanish)


Job Summary:

  • Customer Care Coordinators are primarily responsible for ensuring the company delivers a timely and efficient onboarding experience for new clients. Works in parallel and is cross-trained to help support the Customer Care Specialist in delivering the highest level of customer service possible. Develops rapport with existing customers while developing new client relationships. Supports clinics, sales representatives, and internal staff members in resolving problems and answering inquiries.

  • Education –
    • High School Diploma or equivalent
  • Competencies/Skills –
    • Bi-lingual in both English and Spanish
    • Outstanding customer service skills
    • Professional phone etiquette
    • Superior written and oral communication skills
    • Microsoft Office Suite and customer relationship management applications
    • Detail oriented
    • Excellent interpersonal skills
    • Ability to use de-escalation techniques as needed
    • Ability to be flexible and adaptable to change
    • Exude a positive attitude while displaying a commitment and passion for patient care.

link Click here to apply.

Call Center Representative (Remote)

Education Level – High School Diploma Required, Associate’s Degree or above a plus Work Experience – 1+ years, customer service experience preferred Spanish Bilingual a Plus Pay:$20-$22 an hour. Additional Information: Per hour employment type: Full-time

Qualifications: Organized and detail-oriented, analytical with data entry and written program information Strong verbal and written communication for logging calls and live chat Bilingual is a plus but not required: Spanish, Mandarin, Korean, Tagalog, Vietnamese, ASL, Cantonese Ability to become proficient with Excel, Microsoft Dynamics CRM, and keyboard shortcuts Education Level – High School Diploma Required.

Action Jackson Promos Click here to apply.

San Francisco, California,

What I did today

Today, we listened to a Core Orientation presentation and then worked on a Google Sheets assignment regarding the sale and distribution of Girl Scout cookies. I think I did well.

We also received our accountability assignment and got started with our monthly emails. Toward the end of the day, I selected my tech article for this week, one regarding Google Chrome’s adblocker policy.

What I did today

Today I added additional entries to the Job Postings list. All were Administrative Assistant positions with competitive wages and some benefits. I also sent additional outreach letters to California banks. I applied for a couple of positions myself.

Job Postings11/27/23

Administrative Assistant
Company: Aston Carter

Link: https://www.indeed.com/jobs?q=administrative+assistant+%2F+Clerical&l=Oakland%2C+CA&from=searchOnHP&vjk=3c2c6a44a4225626
This in-person position offers a competitive salary. Must be proficient in Microsoft Office Suite, Adobe Acrobat, Google Suite, Zoom meetings, etc. This position requires excellent customer service skills and also must have excellent written and verbal communication skills.

Administrative Assistant (Outpatient Clinic)
Company: Richmond Area Multi Services (RAMS)

Link: https://www.indeed.com/jobs?q=administrative+assistant+%2F+Clerical&l=Oakland%2C+CA&from=searchOnHP&vjk=86c624b3aacadaf2&advn=6655855013953200
This parttime position offers an average salary and full benefits. Must feel comfortable with interacting with the public and answering phones. Must be comfortable with general front office duties.

General Clerk
Company: Alliance Ground International

Link: https://www.indeed.com/jobs?q=administrative+assistant+%2F+Clerical&l=Oakland%2C+CA&start=10&pp=gQAPAAAAAAAAAAAAAAACGHIKRgAmAQACfypiz4FoiJwUPVEARJCComwukIZq2l3uVtArkIY8TrVhP44AAA&vjk=95bbac6c5ee58b64
This parttime position offers a competitive wage. This position provides clerical and administrative support to the location management team. Must be comfortable with general front-desk duties and customer service.

What I Did Today

Managed 2 job listings. One of the listings on Indeed was very difficult to make a link for as it would only let ME apply. Moved on to a new listing and returned to Indeed and worked out the problem. Persistence paid off and I was able to complete the listing. I then moved on to Skillsoft working and finding Files course. And wouldn’t you know, we had a power failure and I lost my Internet connection.

Power returned at about 11:30 and that was just about it.