CTP Skill Center

Marin Sanitary Service believes in the power of recycling to preserve our natural resources. They are looking for someone to provide courteous and efficient service on the phone and in person, to return calls and send emails to customers, greet and assist walk-in customers, collect payment for services, provide customers with account information, guide customers on service selections, set up new accounts, create work orders, handle calls from difficult customers courteously, document customer calls in Soft-Pak system, document compliance, coordinate audits, maintain knowledge of service offerings, and create and understand Excel reports and excellent skills using Word. They want someone who is preferably bilingual in Spanish and English, can analyze situations and adopt an effective course of action, maintains knowledge of the company, become proficient with Soft-Pak system, learns the geography of the service area, has strong written and verbal communication skills, can establish and maintain effective working relationships with contacts, and works closely and collaboratively with co-workers in a team environment. The pay rate is $18 – $22 / hr.

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Poolcorp is the the world’s leading distributor of swimming pool supplies, equipment, and related outdoor products. They are looking for someone to eagerly greet walk-in and phone customers, and listen to their needs and challenges, recommend products and complimentary items, collaborate with team members, prepare sales orders, make follow-up calls to potential and existing customers, resolve customer complaints professionally, maintain a clean, well-organized center, and assist in receiving, shipping, and general warehouse duties. They want someone who has a strong customer service attitude, is self-motivated and detail-oriented, thrives in a fast-paced environment focused on serving business owners, understands information and communicates clearly through spoken and written words, is cooperative, has good computer and record-keeping skills, an aptitude to learn ever-evolving systems, programs, and handheld technology, and willingness to obtain a forklift certification. The pay rate is $19 – $22 / hr.

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Willow Glen Pet Hospital gives it their all to give their customers’ pets the care and attention they deserve. They are looking for someone to greet clients and handle concerns with empathy, answer phone calls to schedule appointments, respond to inquiries, and direct important questions to appropriate staff, handle calendaring and reminders, check clients in and out, distributing and collecting paperwork, inform clients about procedures, events, and billing, and proficiently use veterinary practice software for processing scheduling, check-ins, records, payments, and inputting data. They want someone who enjoys working with animals even when they are stressed, can multitask and manage time effectively, has strong communication skills, is respectful and professional, maintains confidentiality, maintains professional conversations without gossiping, understands vaccinations and protocols, to explain pets’ needs to clients, and is proficient with computer systems including Microsoft Offce, word processing software, medical software, and label-making software. The pay rate is $18 – $26 / hr. based on experience in veterinary assistance.

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