SJ Health Insurance Advocates is looking for a remote, full-time Data Entry Clerk! The responsibilities for this position include entering and updating information, inventory management, and report creation. This employer would prefer previous experience in a Data Entry role, but all are welcome to apply!
What I Did Today
I started my workday with the regular three job postings. When that was done, I shifted my focus to the Disability ERG project. I spent the next two hours working on that and then I wrapped up for the day.
What I Did Today
Today I researched three new job listings and posted them on the CTP skill center site. Then I researched websites for the Second Chance project. Aside from the research and Google Sheets learning process, I feel this to be a very important project for people who are attempting to re-enter society.
Retail Customer Service/Entry Level (In-Person Redwood City, CA)
Company: Midwestern Concepts Inc.
Link
Tasks for this position will include meeting sales targets, educating customers on wireless products, and troubleshooting. Ideal candidates should be self-motivated and have skills in customer service. Being bilingual is a desired trait. Listed benefits are a flexible schedule and opportunities for travel.
Customer Support Representative/Entry Level (In-Person San Diego, CA)
Company: Next Level Cycles SD
Link
Here is a role for those without any prior experience. Ideal candidates in this position should have exceptional communication skills in addition to the ability to problem solve and cope with rejection. Major responsibilities include forging interpersonal relationships with customers, providing sales presentations, and creating a custom approach to individual customers.
Job Listings
HGS – Hinduja Global Solutions, has a remote, full-time, entry-level listing for a Customer Sales Representative. Pay starts at $14.75/hr – $16/hr.
Job Description
As a Customer Service Representative, you’ll have the ability to work in a collaborative and engaging environment with one goal, make a positive impact on people’s day! We’ll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You’ll field customer inquiries, connect with customers about their experience, exercise emotional intelligence, and follow guidelines to ensure every customer is taken care of, with a personal touch. So, what does a day in life for a Customer Service Representative look like?
- Communicate with customers through inbound calls, outbound calls, and email channels
- Identify customer needs through active listening, exercising emotional intelligence, and asking follow-up questions
- Use the provided knowledgebase to research answers to customer inquiries and respond to customers with timely, accurate information
- Document customer needs, interactions, and outcomes in the appropriate tool or system
- Creating a “WOW” factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
- Regular 1:1 coaching sessions with your supervisor to ensure you regularly meet key performance indicators
Requirements:
- You’re at least 18 years of age
- You have a High School Diploma or equivalent
- You have at least 6 months of customer service experience and you understand the value of coaching/feedback
- Demonstrate a caring, supportive and friendly nature in every interaction
- You’re computer savvy, comfortable sitting at a desk and working with multiple monitors
- You’re familiar with Android and IOS mobile applications
- You’re results-oriented and comfortable providing customers with recommendations and solutions
Apply to this listing by clicking the link here.
Customer Service Representative/Entry Level (In-Person Lake Forest, CA)
Company: L&M Automotive
Link
This employer encourages applicants who have a gap in their resume or have disabilities. Candidates should have a valid driver’s license and be capable of demonstrating teamwork. Major duties involve answering inquiries, offering customer support, and recording customer information into a database.
Job Listings
Customer Support Specialist I. Everlaw, in Oakland, has a full-time, hybrid, entry-level, customer support specialist job listing. There is no starting pay listed.
About the job
Everlaw is looking for a highly motivated Customer Support Specialist to join our Customer Support team! As a Customer Support Specialist, you’ll greatly impact the day-to-day experience of our clients. You’ll be the first line of contact for our customers using your Respect for Users to ensure that all clients are successful and delighted by their Everlaw experience. You’ll be responsible for answering client questions, teaching product functionality and troubleshooting technical issues via phone and email. Your work will matter– the exceptional service you provide directly impacts the success of the legal teams at law firms, corporations, government agencies, and nonprofit organizations who collaborate on our platform every day to discover truth and promote justice.
About You
- You have a passion for technology and helping others to understand and use it.
- You have exceptional verbal and written communication skills that show enthusiasm, energy, and empathy.
- You are incredibly organized, process-driven, and capable of anticipating and mitigating friction points in a fast-paced environment.
- You are a thoughtful collaborator, partnering cross-functionally to drive a streamlined customer experience.
- You are a quick, eager, and proactive learner, and take the initiative to promptly resolve and learn from challenges.
- You are authorized to work in the United States; please note that at this time, Everlaw is not sponsoring visas for any positions.
Pluses
- You have experience in Ediscovery, but this is not required
- You have experience working in Customer Support, ideally at a software or legal technology company, but this is not required
- You have experience using Customer Relationship Management tools such as Zendesk and/or Salesforce, but this is not required
- You are comfortable using Google Applications, such as Gmail, Google Calendar, and Google Docs
This company sounds enthusiastic about their work and seems like a good place to apply. To get more company information, click the link above, or to apply, click the link here.
Job Listings
Customer Service I. TopBuild, in Benecia, has an opening for a full-time, on-site, entry-level, customer service representative. Pay starts at $20.00 – $23.00 Per hour.
Service Partners has an opening for a Customer Service Representative to join our team and enhance our business. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, inside sales, Credit, and Delivery to support the order fulfillment process. APPLY NOW!
- 1- 2 years of experience in a customer service role
- Ability to perform basic math calculations
Check out the company on the link above and you can apply by clicking the link here.