Job Listings

Everlaw, in Oakland, has a hybrid, full-time, entry-level, opening for a Customer Support Specialist I. No base pay is mentioned in this listing.

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team.

Pluses

  • You have experience in Ediscovery, but this is not required
  • You have experience working in Customer Support, ideally at a software or legal technology company, but this is not required
  • You have experience using Customer Relationship Management tools such as Zendesk and/or Salesforce, but this is not required
  • You are comfortable using Google Applications, such as Gmail, Google Calendar, and Google Docs

If this listing sounds interesting, click the link above for more company information. Or you can apply by clicking the LINK here.

Job Listings

Sysco, has an opening for a full-time, on-site, entry-level, Customer Service Representative. Pay starts at $18.99/hr – $28.56/hr.

This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

  • 1 year prior outside food service sales coordination or customer support experience
  • Preferred: Previous call center experience
  • Strong telephone communication skills
  • Able to work in a fast-paced environment
  • Ability to sit and work at a PC for extended periods
  • Proficient in MS Office

Please click the link above for more company information, or to apply, click the link here.

What I did today

I started my day out posting jobs onto the C.T.P. job board adding a few good Admin and Customer Service positions. I also added two Job Fair posts requested by Carrie. I wasn’t too sure how to add the job fair posts at first, but I figured it out by remembering something one of my instructors ( Michael C. ) said during training, don’t be afraid to explore your computer press the keys and see what happens, he guaranteed that our computers would not blow up, and it didn’t.

What I did today…

Ready to face this Tuesday. Another good day for class. We started our time with typing practice. I am pleasantly surprised that I am improving time and accuracy in my typing practice! It may be a little step by – Yay for me! Then we resumed learning and practicing scheduling, making appointments, and sending out professional email confirmations and reminders. Working collaboratively is nice.

What I did today

Today I worked more on my lab project and updated my ticket. Things were much more fluid today, and I felt more confident in my abilities. For the project I worked on Sysprep and creating backup images for my virtual machine. At the end of the day I started on advanced lab, which I’m going to be doing the rest of the week.