Job Listing: In-Person Internship, Sausalito (Part Time)

The City of Sausalito is looking Admin Support intern! This position would involve providing front counter service, basic office duties and written correspondence/reports for the city of Sausalito. This position has very few requirements, and is open to people who are currently in high school, college or recent graduates. This is a great opportunity to get your foot in the door, so consider applying today!

https://www.calopps.org/sausalito/job-20470202

Customer Service Analyst 

MassMutual Ascend, has a listing for a full-time, remote, entry-level, customer service analyst. Pay starts at $33,000/yr – $55,000/yr.

As a Customer Service Analyst, you will provide superior customer service by answering our incoming calls and chat messages from clients and agents. In this role, you will be provided training to prepare you for your daily tasks best. Even after you complete training, subject matter experts are available for assistance with any follow-up questions you may have.

What To Expect

  • Focused one-on-one meetings with your manager
  • Ongoing opportunities for development and learning
  • A place to grow your career in a culture that inspires, rewards, and develops employees
  • Small company feel with a focus on meeting customers’ needs today and also well into the future.

Minimum Qualifications

  • At least a high school diploma or equivalent
  • At least 2 years of related customer service experience
  • Exceptional verbal communication skills
  • Strong attention to detail and ability to multi-task efficiently

Ideal Qualifications

  • Prior call center experience is a plus, but not required
  • Strong computer skills

Interested? For company information, click on the link above, or to apply, click the LINK here.

Customer Service Representative – Seasonal

Concentrix, has a job listing for a seasonal, full-time entry-level, remote, customer service representative. there was no starting pay listed in the listing.

JOB DESCRIPTION

The Customer Service Representative – Seasonal (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services.

Your Qualifications

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative – Seasonal (Remote) role include:

  • 1+ year of customer service experience
  • A high school diploma or GED
  • A quiet, distraction-free environment to work from in your home
  • Strong computer navigation skills and PC knowledge
  • Proficiency in fast-paced multi-tasking
  • Eagerness to learn new technologies
  • Computer Requirements:
    • Bring your own device – This position does not loan equipment
    • The device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
    • Operating System: Windows 10+
    • RAM: 8GB or higher
    • Processor: Intel i5/AMD Ryzen 5 or higher
  • Internet Requirements:
    • DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
    • Speeds: 10 Mbps download and 3 Mbps upload or higher
    • While working, you will be required to hardwire with an ethernet cable
  • Must reside in the United States or have a valid U.S. address for residence

Click the link above to reach the company website, or click the LINK here to apply.

Bilingual Customer Service Representative

Group O, has a listing for a bilingual, full-time, remote, entry-level, customer service representative. Pay starts at $16/hr.

  • Variety: Embrace the diversity of tasks and challenges that come with the role. As a Customer Service Representative at Group O, you’ll navigate a range of customer inquiries, ensuring that no two days are the same.
  • Work From Home: Enjoy the flexibility of working from the comfort of your home. We understand the importance of work-life balance and provide the tools and support you need to excel in a remote setting.
  • Collaborative Internal Environment: Thrive in an environment where collaboration is key. As a Customer Service Representative, you’ll collaborate closely with a supportive team, sharing insights and ideas to deliver exceptional service.


Qualifications

  • Fluent in a second language
  • Customer-focused, energetic attitude; desire to provide exceptional customer service every time.
  • Excellent verbal communication skills
  • Excellent customer service skills
  • Technology skills on laptop or desktop including Microsoft Office
  • Ability to work on multiple tabs and systems at the same time.
  • Ability to sit (or stand) for extended periods wearing a headset.
  • Diligence.
  • Ability to work in a fast paced, fluid, changing environment.
  • Ability to remain professional and even-tempered during uncomfortable situations.
  • Adherence to a set schedule with the flexibility to work extra hours or a modified work schedule to meet business needs.
  • Proven longevity in past employment and committed to excellent attendance.

If this sounds like you, look at the company web-site by clicking the link above, or to apply click the LINK here.

What I did today:

Today in my CTP Pro class I had to use brain power and focus. We started our day practicing doing our daily chores like checking our time in, and being on time to start our 15-minute typing practice we learned about, and how to choose various projects to work in. Also, I learned when I type fast and not accurately that I do not gain a better score, maybe a 0 score! I was happy to learn skills on how to navigate and practice using the Google spreadsheet. It was interesting to learn the formulas. It brought me back to using a spreadsheet from a prior job. I feel there is a lot more to learn using and creating formulas. I found it interesting near the end of class to practice how to manage and book a conference, which I have never done, yet I do see job postings requesting experience in this area that I did not realize. Onward, tomorrow for completing this task. It is good to be learning…keeps my mind in a positive place.

What I did today!

Today we finished up orientation for CTT. We got our wireguard connected and remote connectivity established to the CTT host machines. It was really nice to get some technical information flowing and see the beginning of the Inception project. I am really looking forward to learning more about Linux in the coming days!