Administrative Assistant/ Entry level (In-Person)
company Alpha EMS corporation
Alpha EMS Corporation is an electronic contract manufacturer and is looking for a candidate who is responsible in Data entry, making charts & graphs, filing and distribute documents, General document control activities. They are looking for full-time employees and offers various job benifits such as the following Dental insurance, Health insurance, Paid time off, and a Referral program
Company: Center Veterinary Clinic
This is a full-time role looking for applicants who are compassionate towards animals and excellent at communicating. Candidates should have computer knowledge and the ability to handle a high volume of calls. Previous experience as a Veterinary receptionist is preferred but not required! Responsibilities include patient intake, check-in, check-out, and answering phone calls. Benefits include 401(k), employee discounts, flexible schedule, health insurance, paid time off, etc. Apply here!
Today, we focused on further refining our skills with the basic functions of the phone, including handling calls, and practiced writing professional email responses. I feel that more group practice would be beneficial for me.
Today, we recorded my presentation for graduation! We practiced transferring calls in different ways, wrote customer service responses and turned in our “Rose, Thorn and Bud” exercise.
Hello. Today our class practiced different roles making calls using the 3CX phone system. Gradually the calls became easier. Mike recorded my audio reading of my core training portfolio. I hope it goes well. I worked on customer service responses.
Today we practiced our typing and then practiced using phone systems. I really enjoyed the phone systems lab as we got to split into groups and practice together. It was fun following a script and playing a role. The role of the employee was the hardest of the three because the employee was responsible for putting the caller on hold and handling the call transferring. It felt like good practice getting used to the different buttons and learning how to use extensions. I also learned how to use the group chat feature. Finally we worked on written customer service responses. Looking forward to more practice in the future.
I started the day with my job listings, I was able to complete four! Then I worked on the Second Chance Research for a while and went through many counties in Northern California. After that I worked on the Emergency Food and Grocery list, adding some more sources and ensuring it was organized in a way that made sense.
Today we worked on using a telephone database using a script to play out a role. It was a lot of fun. I learned how to warm transfer customers, and it was good practice.
Today I did some practice with the 3CX phone app. I feel like it went very well and I’m still learning new information on how to use it. I also practiced on some written customer responses. I learned how to respond to customer feedback and complaints. Overall, I felt it was a productive day.
I started my day practicing my typing skills. The class practiced 3CX phone systems customer service scripts. We answered phone and transferred calls using different types We took turns practicing and roll playing with scripting from Proctp. I worked on my Rose Bud Thorn assignment. I worked on my accountability assignment. I clocked in and out today like a Professional. Today was a very good day!