CTP Skill Center

Vyne Dental®, has a listing for a full-time. remote, entry-level, customer support representative. There is no starting pay on this listing.

Job Summary:

Ensures delivery of excellent customer service, primarily by phone, as the first point of customer contact

for general inquiries regarding our software. CSRs build and maintain business relationships with

customers by providing prompt and accurate service to promote customer loyalty. CSRs work with the

Support team and cross-department teams to answer customer inquiries and provide solutions to

customer problems. The ideal CSR is energized by solving problems for people, able to effectively gain

information from customers to convey a solution, someone who consistently demonstrates clear

communication.

Minimum Qualifications:

• High School diploma or GED equivalent.
• Three years of experience in a call center environment or equivalent experience is required; preferably with multiple contact channels such as email, SMS, and inbound phone.

You can get insight to the company by clicking on the link above, or to apply, click the LINK here.

TheKey, has an opening for a full-time (split shift), remote, entry-level, remote call center agent. Pay starts at $16/hr – $18/hr.

About the job

For nearly 20 years, TheKey (formerly Home Care Assistance) has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. 

Minimum requirements for this role include a demonstrated passion for delivering exceptional customer service, a solid history of reliability, adept computer skills, proficiency in Microsoft and Google applications, and superb verbal and written communication talents.

Starting on 3/18/2024, your two weeks of training will from 6:00am to 10:00am and from 4:00pm to 8:00pm Central Time, Monday through Friday. You will then have a further two weeks of training on the shift you select.

If interested, click the link above for information about the company, or click the LINK here to apply.

Please note that the application has 5 states listed at the top but also states the contiguous United States or Canada Based. So before you get to far, you should check this out.

BSN SPORTS, has an opening for a full-time, remote, entry-level, customer care representative. Pay starts at $19.23/hr.

The Customer Care Representative works directly and indirectly with all branches of BSN on customer-facing solutions including, answering the customer service line and assisting parents and players with individual team store orders.

REQUIREMENTS:

• Provide efficient, positive, consistent, and helpful resolutions upon first contact resolution when possible
• Communicate effectively with team and leadership through team meetings, email, Microsoft Teams, and various other communication methods.
• Use Microsoft Office, SAP, Gladly, and other various platforms to assist customers
• Ethically perform duties with integrity, respect, honesty, fairness, understanding, active listening, and community
• Be punctual and reliable. A Customer Care Representative must maintain the standards of time and attendance established in BSN Sports’ time and attendance expectations.
• Provide on-demand customer service resolutions related to lost packages, inaccurate shipments, late orders, defective items, decoration quality, and all other issues related to servicing the sale such as returns and exchanges.
• Understand decoration production processes and timelines.
• Respond to voicemails, emails, and chats and complete all other assigned tasks on time using proper professional etiquette.
• Attend department meetings to maintain an awareness of company policies and customer service issues that may arise.
• Other duties may be assigned as needed.

If interested, you can check out the company on Linkd-in by clicking the link above or to apply click the link here.

Group O, has a job listing for a Remote, full-time, entry-level customer service representative. Pay starts at $15/hr.

Work From Home: Enjoy the flexibility of working from the comfort of your home. We understand the importance of work-life balance and provide the tools and support you need to excel in a remote setting.

Primary Responsibilities

• Provide customer support via multiple channels for your assigned program; inbound and/or outbound.
• Provide an efficient & high-quality experience for our customers.
• Utilize resources & leading-edge technology tools to assist customers with questions, as well as to stay up to date on program information.
• Document complete and accurate call information provided by the system.
• Document calls for research and escalate through the appropriate chain of command.

• customer-focused, energetic attitude; desire to provide exceptional customer service every time.
• Excellent verbal communication skills
• Excellent customer service skills
• Technology skills on laptop or desktop including Microsoft Office
• Ability to work on multiple tabs and systems at the same time.
• Ability to sit (or stand) for extended periods wearing a headset.
• Diligence.
• Ability to work in a fast-paced, fluid, changing environment.
• Ability to remain professional and even-tempered during uncomfortable situations.
• Adherence to a set schedule with the flexibility to work extra hours or a modified work schedule to meet business needs.
• Proven longevity in past employment and commitment to excellent attendance.

Click the link above to find out more about this company, or click the LINK here to apply.

Gainwell Technologies, has an opening for a full-time, remote, entry-level, call center representative. Pay starts at $25,300/yr – $36,200/yr.

Summary

As a Call Center Representative at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable.

What we’re looking for

• Two (2) or more years of customer service experience in any industry
• Knowledge of basic help desk software, computer software and Microsoft Office applications
• Strong problem-solving skills to bring inquiries to effective resolution
• Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
• Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries

Interested? Find out more about this company by clicking the link above, or to apply, click this LINK.